Non Verbal

Communication
The Art of Body Language
DAY 1

What is Non Verbal Communication?

Non Verbal

Body Language
Its Not what you say, Its How you say it!
 VOCAL ELEMENTS

Word Stress Tone Pause

Pitch Volume Rate of Speech

Let’s Watch!
DAY 2

What’s Happening in both

the pictures?
Body Language
The Power of Body Language
Action Speaks Louder Than Words!

Action Can Show

Deception Nervousness Emotions

Confidence Boredom
Eye Contact
Looking to the left- Can mean someone is
someone is remembering something.
Can mean someone is remembering
something.
Can mean someone is remembering
something.
Looking to the right
Indicates imagination. It can mean guessing
or lying.

Rolled eyes-
Usually shows frustration. They can be
considered a sign of hostility.
Kinesics- Gestures and posture
 Evaluating

Interested

Boredom
What’s the attitude difference?
Deception
Crossed arms signify defensiveness,
nervousness, being closed

People may cross arms fully partially or

disguise it. e.g. fiddle with watch, cufflink,
bracelet, purse

Crossing arms with closed fist additionally

shows defensiveness with hostility

Crossing arms with thumbs-up shows

defensiveness and coolness
• One hand gripping the other behind the back is a
superiority gesture.

• This is also the frustration gesture and an attempt at

self-control. It is as if one hand is holding the other
to prevent it from striking out.

• Higher the hand moves in holding the other, greater is the frustration
or anger
This is a frustration gesture, signalling
that the person was holding back a negative
attitude.

• The person would be more difficult to

handle when the hands are held high, than he
would be with the person whom hands resting
on the desk position
DAY 3
What does the posture of men tell you?
Correct Posture
A Small Quiz
An employee does not approve of what you are saying. _____________

An employer touches her nose during a meeting.

__________________________________________________________________

A client is pulling at his chin.

_______________________________________________________________

You are meeting with the CEO of your organization. What should your handshake be like?
______________________________________________________________________

You are meeting with a potential client. How should your eye contact be?
_____________________________________________________________________
7 universal expressions
 What’s Their Story ?

A B C D
Homework
• Watch the video of the self Introduction
made on mute.

• Note Down about your gestures, postures,

eye moments etc