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Whirlpool EMEA

SERVICE Customer Services


AWE 9630

INFORMAZIONI DI SERVIZIO
LAVATRICE CARICA DALL’ALTO
AWE 9630
8593 963 38010
Ultima modifica: 02/10/2010
Data de allegato: 28/09/2010

LISTA PARTICOLARI 2

DISEGNO ESPLOSO 5

CARATT. TECNICHE 7

SCHEMA CABLAGGIO 10

SCHEMA FUNZIONALE 12

TABELLA ELETTRONICA 14

TESTPROGRAM 26

CODICI ERRORE 27

SERVICE BULLETIN 4812 712 40354 32

SERVICE BULLETIN 4812 712 40358 34

SERVICE BULLETIN 4812 712 40317 36

SERVICE BULLETIN 4812 712 40348 37

SERVICE BULLETIN 4812 712 40313 39

SERVICE BULLETIN 4812 712 40315 40

SERVICE BULLETIN 4812 712 40353 41

SERVICE BULLETIN 4812 712 40359 42

LA PRESENTE DOCUMENTAZIONE SI RIVOLGE SOLO A TECNICI QUAL-


IFICATI CHE SONO A CONOSCENZA DELLE RISPETTIVE NORME DI SI-
CUREZZA.
SOGGETTA A MODIFICHE

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LISTA PARTICOLARI
Pos-Nr. 12NC DESCRIPTIONE

002 0 4812 459 38057 SPORTELLO FILTRO GW


002 1 4812 459 38058 CERNIERA SPORTELLO FILTRO GW
004 0 4812 440 10727 FONDO MOBILE
010 0 4812 459 48219 CORNICE
010 1 4812 440 11663 CORNICE ESTERNA CONVOGLIATORE
011 0 4812 462 48054 PIEDINO ANTERIORE
012 7 4812 310 18497 CARRELLO TRASCINAMENTO KIT
012 8 4812 528 78075 PIEDINO
021 0 4812 440 10742 FRONTALE MOBILE GW
022 0 4812 440 10743 FIANCO DESTRO GW
022 1 4812 440 10744 FIANCO SINISTRO GW
024 0 4801 111 04682 SCHIENALE
040 0 4812 417 19155 CERNIERA SPORT. SUP. GW
061 0 4801 111 04683 CONTRAPPESO
061 1 4812 466 88465 CONTRAPPESO LATO DX
081 4 4812 529 18043 AMMORTIZZATORE VASCA
086 2 4812 401 18412 BLOCCHETTO FISS.AMMORTIZZ.
086 4 4812 529 18045 PERNO SUPPORTO AMMORTIZZATORE
086 5 4812 529 18052 SUPPORTO AMMORTIZZATORE
100 1 4812 440 10745 PORTA SUPERIORE ESTERNA GW
100 3 4812 440 11824 COPERCHIO INTER
100 5 4801 111 04684 COPERCHIO COMPLETA
110 4 4801 111 04685 MANIGLIA COMPLETA
130 0 4812 417 19156 GANCIO PORTA GW
191 0 4801 101 00143 GUARN.OBLO
191 1 4812 492 98012 ANELLO FISS. GUARN. CONV.
191 2 4812 466 88703 GUARNIZIONE VASCA/CONVOGLIATORE
200 0 4801 111 04686 VASCA LAVAGGIO
201 0 4801 111 04687 COPERCHIO
220 0 4801 111 04688 CESTELLO
221 1 4812 310 18843 KIT MANIGLIA CESTELLO
223 0 4801 101 00104 FERMA CARICO
290 0 4812 532 68078 GUARNIZIONE VASCA
301 0 4801 111 04689 MASCHERINA AWE 9630
321 3 4812 453 10906 VETRO DISPLAY FLD
331 0 4801 111 01462 MANOPOLA TIMER
331 2 4812 414 58307 PERNO MANOPOLA TIMER
332 0 4812 410 29581 TASTO 4 OPZ.
333 0 4812 410 29582 TASTO ANNULLA
333 1 4812 410 29583 TASTO 2 OPZ. WP
333 2 4801 111 03029 TASTO
333 3 4801 111 03031 TASTO
333 4 4801 111 03032 TASTO
350 0 4801 111 04691 MODULO COMANDO MOTORE
350 1 4812 239 58089 SCHEDA PROGRAM. B4,UI-LCD FLD
400 0 4801 111 04692 MOTORE
421 0 4812 121 18285 FILTRO
421 2 4812 404 38679 SUPPORTO FILTRO ANTI-DISTURBI
430 0 4801 111 04693 POMPA SCARICO
451 0 4812 259 28919 RESISTENZA+NTC 2050W, 230V

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Pos-Nr. 12NC DESCRIPTIONE

490 0 4819 321 18136 CAVO ALIMENTAZIONE 2M


490 1 4812 321 28367 FISSACAVO
490 2 4801 111 04709 NUCLEO FERRITE
521 0 4801 111 04694 MODULO COMANDO DOMINO, PROGRAMMI
521 1 4801 111 04695 MODULO COMANDO DOMINO, DA RIPROGRAMMARE
571 0 4812 281 28468 ELETTROVALVOLA DI CARICO
571 1 4812 281 18069 SUPPORTO ELETTROVALV. CARICO
581 0 4812 271 28554 PRESSOSTATO
620 0 4812 239 58091 MODULO E3-OPZ.
630 0 4812 271 38366 MICRORITARDAT. PORTA
631 0 4812 271 38358 INTERRUTTORE ACQUASTOP
631 1 4812 404 38709 SUPPORTO INTER. ACQUASTOP
653 1 4812 134 18101 GUIDA LUCE 4 OPZ.
653 3 4812 134 18102 GUIDA LUCE AVVIO/ANNULLA
653 4 4812 134 18103 GUIDA LUCE PROG. TASTO
691 0 4812 282 19485 SONDA NTC SC1
691 1 4801 111 04696 SENSORE Drum up
701 0 4812 530 29256 TUBO CARICO
702 2 4812 530 29453 RACCORDO ELETT.- CASS. DETERSIVI
707 0 4812 526 48244 INIETTORE DISTRIB. DET.
707 1 4812 526 48049 STAFFA SUPP. DISTRIB.
712 4 4812 418 68302 SIFONE AMMORBIDENTE
712 6 4812 418 68164 GANCIO DISTRIB. DET.
712 9 4812 418 68404 DISTRIB.DETERS.
714 0 4812 360 78115 BACINELLA RACCOGLIGOCCIE
753 0 4812 418 68182 CAMERA PRESSOSTATO
754 0 4812 530 29267 TUBO VASCA
754 1 4812 530 28832 PALLINA BLOCC. DET.
754 2 4812 530 29352 FLANGIA RACCORDO VASCA
756 0 4812 360 58365 GALLEGGIANTE Aquastop
760 0 4812 480 58403 FILTRO
781 0 4819 530 29035 TUBO SCARICO
782 0 4812 530 29268 TUBO RACCORDO PRESSOSTATO
783 3 4812 530 18001 BOCCOLA COLLEG. TUBO SFIATO
786 0 4812 530 29506 TUBO RACCORDO TRABOCCO-AQS
787 0 4812 530 29507 TUBO SFIATO
787 2 4812 530 29463 COPERCHIO
794 0 4801 111 01551 GUARNIZIONE TRAPPOLA ARIA
900 0 4819 401 18686 FASCETTA STRINGITUBO
900 2 4812 255 18304 SUPPORTO, TUBO
900 3 4819 401 18529 FASCETTA FISS. STRINGITUBO
900 5 4819 400 18049 PROTEZIONE MOTORE
900 6 4812 400 18048 STAFFA PER TRASPORTO
901 0 4819 401 18872 FASCETTA STRINGITUBO
910 0 4812 502 48347 VITE AUTOFILET. 3,5X14
910 1 4812 502 38151 VITE 4X14
910 2 4801 101 00801 VITE M8x18
910 4 4812 502 18423 VITE PT 7X15
910 6 4801 111 02619 DADO M8
910 7 4801 111 04284 VITE 8x40

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Pos-Nr. 12NC DESCRIPTIONE

910 8 4801 111 04697 VITE 8x28


910 9 4801 111 04698 VITE 8x23
911 0 4801 111 04699 VITE M8x22,5/DD
911 1 4801 111 04701 RONDELLA 8.4x25x2
930 1 4812 492 48171 MOLLA TORSIONE
930 2 4812 492 48086 MOLLA SOSP. VASCA
941 0 4812 310 19144 CUSCINETTO kit ALL 1100
941 1 4812 520 28002 CUSCINETTO 6203 2Z C3 GJN
941 2 4801 111 04702 CUSCINETTO
950 0 4801 111 04703 ANELLO TENUTA
953 0 4812 325 68001 ANELLO TENUTA
953 1 4812 520 28073 ANELLO TENUTA V-RING
953 2 4812 530 68017 ANELLO TENUTA O-RING
965 0 4812 462 79974 COPERTURA STAFFA TRASPORTO
993 0 4819 530 29028 CURVA TUBO SCARICO
993 1 4801 111 01911 STAFFA

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DISEGNO ESPLOSO

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DISEGNO ESPLOSO

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CARATT. TECNICHE
DIMENSIONI + PESO
DIMENSIONI MOBILE
ALTEZZA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85 cm
LARGHEZZA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40 cm
PROFONDITA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60 cm
PESO
NETO . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62 kg

ALLACCIAMENTI ELETTRICI
TENSIONE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 230 V ± 10 %
FREQUENZA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50 Hz
FUSIBLE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 A
CONSUMO ENERGIA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ~2.3 kW

CESTELLO
VOLUME . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42 l
VELOCITA LAVAGGIO . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52 giri/min
CENTRIFUGA
MAX. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1200 giri/min

SENSORE CESTELLO
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . (SE - Hall Sensor)
TENSIONE NOMINALE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4.2 - 24 V DC

PRESSOSTATO
LIVELLO1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 - 12/14
TRABOCCO STACCO . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 - 16

BLOCCAPORTA
TIPO INTERUPTOR . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Interruttore con PTC di bimetallo
TENSIONE NOMINALE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 230 (90 - 264) V
TEMPO BLOCCAGGIO . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ≤ 5 s
TEMPO SB́LOCCAGGIO . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ≤ 180 s

ELETTROVALVOLA CARICO
TENSIONE NOMINALE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 220 - 240 V / 50 Hz
PORTATA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . (1.5 - 5 bar) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 l/min
CAMPO DI PRESSIONE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 0.3 - 10 bar
RESISTENZA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . (20 °C) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3.8 kΩ

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POMPA DI SCARICO
TENSIONE NOMINALE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 220 - 240 V / 50 Hz
POTENZA TOTALE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 W
RESISTENZA (BOBINA) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 224 Ω
CAPACITA NOMINALE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19 ± 2 l/min
POSIZIONE TUBETTO IN DOTAZIONE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 0.9 - 1.25 m

INTERRUTTORE ACQUA-STOP
TENSIONE NOMINALE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 250 V AC

RISCALDAMENTO
TENSIONE NOMINALE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 230 V + 10 %, -15 %
POTENZA TOTALE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2050 W
RESISTENZA (20°C) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 Ω
CORRENTE DERIVATA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . < 0.8 mA
SONDA NTC
RESISTENZA NTC

0 °C 35.9 kΩ
30 °C 9.8 kΩ
40 °C 6.6 kΩ
50 °C 4.6 kΩ
60 °C 3.2 kΩ
70 °C 2.3 kΩ
95 °C 1.1 kΩ

MOTORE
RESISTENZA CONTATTI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . (25 °C) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15.5 Ω ± 5 %

UNITA DI CONTROLLO
TIPO . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . DOMINO
TENSIONE NOMINALE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 230 V / 50 Hz
USCITE

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Motore M7.6 - DSS3.2 >40 V


Acqua-stop AQ2.2 - DSS3.2 230 V
in fase di pompaggio AQ2.1 - DSS3.3 230 V
NTC non misurabile —
Pompa DP2.1 - DP2.2 230 V
Microritardatore porta DSS3.1 - DSS3.3 230 V
Pressostato E4 - E2 230 V
- vuoto PR2.1 - E2 230 V
- pieno PR2.2 - E2 230 V
Elettrovalvola (Rast 2.5) V2.1 - V2.2 >170 V
Opzioni non misurabile —

UNITA DI CONTROLLO MOTORE


TIPO . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Direct Drive
TENSIONE NOMINALE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 220 - 240 V
FREQUENZA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48 - 62 Hz

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SCHEMA CABLAGGIO

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LEGGENDA

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SCHEMA FUNZIONALE

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LEGGENDA

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TABELLA ELETTRONICA

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TESTPROGRAM

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CODICI ERRORE

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SERVICE Customer Services
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SERVICE Customer Services
PAGINA 32 DE 42

SERVICE BULLETIN 4812 712 40354


AUTHOR: Ronny Schuricht
TRANSLATOR: Mauro Barresi
LAST_UPDATE: 07/02/2011
VERSION: 1.0
TITLE: new fixation pin for shock absorber
SUBJECT: Since 8th dec. 2010 a new pin fixing the shock absorber to the tub is used in production .

REMEDIAL ACTION
The new pin is interchangeable with the old version. In SPC the old pins will be replaced by the new version.

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SERVICE Customer Services
PAGINA 34 DE 42

SERVICE BULLETIN 4812 712 40358


AUTHOR: Ronny Schuricht
LAST_UPDATE: 20/09/2011
VERSION: 1.0
TITLE: Alliance top loader HR leakage on front panel
SUBJECT: Under some circumstances the HR top loader shows leakages. Water is droping out between lid and front panel.

REMEDIAL ACTION
In order to resolve the phenomenon, the inner lid needs to be exchanged and the CCU needs to be reprogrammed by
ESAM. The new variant file has got a modified spin cycle. Like shown in the picture below on the inner lid is added an
additional rib in order to improve the sealing function in the critical area.
The new lids can be ordered under the same code like the old version. The stock in SPC has been exchanged since week
30.
In production the modifications are implemented since week 26/2011

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Whirlpool EMEA
SERVICE Customer Services
PAGINA 36 DE 42

SERVICE BULLETIN 4812 712 40317


AUTHOR: Ronny Schurricht
TRANSLATOR: Mauro Barresi
LAST_UPDATE: 01/07/2009
VERSION: 1.0
TITLE: Heating Element alternative solution.
SUBJECT: In special conditions it can occur that the heating element after a short period gets broken caused by very hard
water (limestone) or variations in power supply.

REMEDIAL ACTION
If the heating element gets broken under mentioned conditions we recommend using the alternative heating element that is
nickel treated and usable for power supply up to 240V.

According to SPC 600 pieces will be on stock from week 52 onwards.

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Whirlpool EMEA
SERVICE Customer Services
PAGINA 37 DE 42

SERVICE BULLETIN 4812 712 40348


AUTHOR: Ronny Schuricht
TRANSLATOR: Mauro Barresi
LAST_UPDATE: 16/05/2011
VERSION: 1.0
TITLE: F23 appears, but pressure switch is ok.
SUBJECT: The customer claims the failure indication F23.

REMEDIAL ACTION
Pressure switch Failure
This failure code can be also generated by a defect heater or a defect drain pump or bad harness connections to heater or
drain pump.
To exclude the drain pump and the heater as root cause, please check:
1. Check if the drain pump is running and check for foreign objects in the filter (see F03)
2. Inverse the mains plug polarity (by turning the mains plug or by changing polarity of single connectors of the power cord
on the RFI Filter => ATTENTION: unplug appliance from mains before touching the single connectors!!!)
If with inversed polarity failure code remains F23, continue with checks for Pressure switch. If with inversed polarity failure
code changes to F12, check for Heater failure F12.

Pressure switch failure:


If the CCU can not properly read the OPEN or CLOSED status of the pressure switch contacts or if the CCU detects during
the wash cycle that the pressure switch contact for the wash level L1 (11-14) and the pressure switch contact for level
"empty drum L0"(11-12) are CLOSED or OPEN simultanously for 10 sec., this failure will be displayed.

Potential Causes
• Check the wiring connections between the pressure switch and the CCU (2 connectors on pressure switch and 2 connec-
tors on CCU)
• Check for proper operation of the pressure switch contacts (without water: 11-14 open, 11-12 closed, with water: 11-14
closed, 11-12 open).
Check the electrical resistance of the pressure switch for open and closed contacts without and with water.
• Start the Service program. If the problem persists the Error Code F23 will be displayed.
• If no issue found, check other points from hydraulic system like blocked air trap or blocked pressure switch hose (see
failure F01 and F03)

If these actions do not solve the issue and all parts like pressure switch and heating element are working correctly, then
exchange the control board by the new version indicated in the table below.

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SERVICE Customer Services
PAGINA 39 DE 42

SERVICE BULLETIN 4812 712 40313


AUTHOR: Juergen Reinhardt
TRANSLATOR: Mauro Barresi
LAST_UPDATE: 17/11/2009
VERSION: 1.0
TITLE: F06 randomly displayed in Domino controls

CAUSE
Sensible failure detection in drive system for safety reasons

REMEDIAL ACTION
Please check the following points:

Load:

Was there bulky load in the drum or was the machine overloaded ?

Drive system:

Please check the tacho generator (resistance and cable).

Please guarantee a proper and tight seat of the belt on drive shaft and pulley.

Please check the electrical connections between controls and motor.

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SERVICE Customer Services
PAGINA 40 DE 42

SERVICE BULLETIN 4812 712 40315


AUTHOR: Ronny Schurricht
TRANSLATOR: Mauro Barresi
LAST_UPDATE: 01/07/2009
VERSION: 1.0
TITLE: Bearing kit does not fit.

REMEDIAL ACTION
We have some claims about spare part bearing kits, that doesn’t fit in the tub. Reason is a material change in production
that causes slightly different measures.
In Alliance LR machines the new bearing kit is used since week 49/2007.

In case of exchanging the bearing kits, it’s important to take care about the correct bearing kit according to Service Info.

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Whirlpool EMEA
SERVICE Customer Services
PAGINA 41 DE 42

SERVICE BULLETIN 4812 712 40353


AUTHOR: Ronny Schuricht
TRANSLATOR: Mauro Barresi
LAST_UPDATE: 07/02/2011
VERSION: 1.0
TITLE: drum not turning
SUBJECT: The motor does not start to turn or/and F22 is indicated.

REMEDIAL ACTION
If that phenomenon appears and on the MCU is the choke (marked on the picture) with indication "1005"(means prod.
week05/2010), the motor control unit has to be exchanged.

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Whirlpool EMEA
SERVICE Customer Services
PAGINA 42 DE 42

SERVICE BULLETIN 4812 712 40359


AUTHOR: Ronny Schuricht
LAST_UPDATE: 20/09/2011
VERSION: 1.0
TITLE: drum up improvement
SUBJECT: The customer claims, that the drum door is not in up right position at the end of the wash cycle.

REMEDIAL ACTION
In order to improve the drum up function, there have to be ordered the new programmed control boards. They are available
in SPC since week 36/2011. The phenomenon cannot be fixed by reprogramming the old control board.

© Whirlpool EMEA www.scc-service.com

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