के न्द्रीय विद्यालय सगं ठन

KENDRIYA VIDYALYA SANGATHAN

User Manual for

“e-Pension"
Sl.
Contents Page No.
No.
1 Why e-Pension Portal 3

2 Home Page of e-Pension Portal 4

3 Organizational Structure of e-Pension Portal 4

4 Hierarchy of e-Pension Portal 5

5 Levels of Pension creation, Submission and approval 6-12

6 How to start using the Pension Automation Application 13

7 Creation of Admin(s) by Super Admin 13

8 How to Create Password or Reset Password 13-15
How to Add Sub Admin (Principal) and Officials of respective RO/ ZIET
9 & to change the details of Admin / Officials of RO on Transfer / 16-17
Retirement / New Appointment etc.
10 How to Assign Role of Sub Admin/ Officials of RO 17-18

11 How to update / change a user 19

12 How to change an assigned Role 20

13 How to Login as Sub Admin (Principal) 21

14 How to create Dealing Hand at KV level 22

15 How to Assign role to Dealing Hand of KV 23-24

16 How to create Pension of PGTs and below at KV level 25-27

17 How to add list of retiring employees 28-29

18 Frequently asked question and answers 30

Page 2 of 30
Why e-Pension Portal?

KVS had decentralized the Sanction of Pension and other retirement benefits of Post Graduate
Teachers and below of KV level with effect from 01-07-1999 at respective Regional Office.
Thereafter Deputy Commissioners of the respective Regions were authorized to issue Pension
and retirement benefits from 01-01-2017 for the Officials of Regional Offices up to Section
Officer Level.

• The PPOs issued by Regional Office/ZIETs/KVS HQ have to reach SBI Parliament

Street Branch, situated in New Delhi. Thereafter the same was forwarded to the
concerned CPPC of SBI for onward transmission to the Payer Branch of the concerned
Pensioner. This would entail a time lag.

• The present pension processing system has the following limitations: -

❖ Calculation errors.
❖ Availability of PPO to Pensioners and other stake holders.
❖ Ease of processing.
❖ Record keeping.

To overcome all of the limitations mentioned above, it was decided to have e-Pension Portal.
After due procedures, Indian Bank has been assigned the task of developing the URL based
web application for the e-Pension Portal.

Page 3 of 30
Home Page of e-Pension Portal

The URL based web application operated through any web browser. The basic requirement
for processing web-based application is an internet connected computer having any windows
operating system and this web application can also be accessed through mobile phones.

The URL for the web application is:-

https://allbankcare.in/ind_pension/login.aspx

I. Organizational Structure of e-Pension Portal

Joint Commissioner (Finance), KVS HQ will be Super Admin, Deputy Commissioner (Fin) of
KVS HQ and all Deputy Commissioners of ROs and Directors of ZIETs are placed as Admin(s)
under Super Admin. The Admins will be sanctioning and issuing PPOs and retirement
benefits. The Admin will create Sub Admin(s), all Principals of KVs concerned and others
users at ROs under their administrative control. The Principal, Sub Admin will create users
under their jurisdiction.

Page 4 of 30
e

Page 5 of 30
 a.

After approval of Competent authority, PPO should be verified and issued and
which will be automatically remitted to Pensioner’s email id, Indian Bank email
id and all other stake holders

Page 6 of 30
b.

Page 7 of 30
Page 8 of 30
Page 9 of 30
f.

Page 10 of 30
Page 11 of 30
h.

Page 12 of 30
1. How to start using the Pension Automation Application

The web application can be accessed through the following URL:-

https://allbankcare.in/ind_pension/login.aspx
Home Page of Pension automation

2. Creation of Admin(s) by Super Admin

Super Admin, Joint Commissioner (Finance) had created Deputy Commissioner KVS
RO/Director ZIET as Admin users and their roles are assigned. Employee Code is used as
User name. After receiving User name from Super Admin, all Admins (DC KVS RO/ZIET)
are required to create their own password.

3. How to Create Password or Reset Password

Admin Login to https://allbankcare.in/ind_pension/login.aspx
➢ Fill the user name (employee code) of DC KVS RO/Director ZIET
➢ Fill the Captcha
➢ Click on Forget Password

Page 13 of 30
For resetting password once again fill the user name
➢ Select KVS, Click on Get OTP

Admin will receive OTP on the mobile number submitted to KVS HQ.

➢ Verify the OTP

➢ Create new Password as prompted.

Your Password Must be between 8 and 32 Characters and Should Contain at least One Small Letter,
One Capital Letter, One Number and One Special Character i.e. ~! @ # $ % ^ & *

This exercise is applicable in all cases of change of Password of all the users at any point of time

Page 14 of 30
 ➢ Type the new password and confirm the password

A Popup message will appear on the screen “Success Password Changed”.

➢ You will be prompted to login once again with your user id and newly created
password.
➢ Login with Admin user name and password.

Page 15 of 30
4. How to Add Sub Admin (Principal) and Officials of respective RO/
ZIET & to change the details of Admin / Officials of RO on Transfer
/ Retirement / New Appointment etc.
Admin (DC) will login with username and password
➢ Click on Menu
➢ Click on User Maintenance

You will be prompted to add the employee code

➢ Add the employee code & click to Proceed

You will be prompted to fill the primary details of Admin/Officials of RO/ Director ZIET

➢ Fill the details & click to Add

Page 16 of 30
System will show as Success! Employee updated

This exercise can be repeated whenever an Admin/Officials of RO is being changed due to

transfer/retirement/new appointment etc.

5. How to Assign Role of Sub Admin / Officials of RO

Admin (DC) login with username and password

➢ Click on Menu
➢ Click on Admin Role Maintenance
➢ Add the employee code

Page 17 of 30
Once you fill the employee code of the Official added, his/her details will appear on the right
side of the screen and you need to assign the role. In case of Principal(s) (Sub Admin)
respective KV only can be selected as he/she is posted in the particular KV.

In case of Officials of RO all KVs/RO can be selected from the list.

➢ Then click on Assign Role

➢ Click and select the check box as applicable

The system will show as “All the Officials have been assigned to the selected employee”

Thus, Officials are added and assigned their respective role.

Page 18 of 30
 6. How to update/change a user
Admin (DC) login with username and password

➢ Click on Menu, Click on User maintenance

➢ Update the details (designation/mobile no./email id etc.)
➢ Click on Modify.

System will show as Success! Details updated

Page 19 of 30
 7. How to change an assigned Role
➢ Click on Menu
➢ Click on Admin Role Maintenance
➢ Add the employee code
➢ Update the Role

System will give a Message “All Officials have been assigned to the selected employee.”

Page 20 of 30
 8. How to Login as Sub Admin (Principal)
All DC KVS RO will create Principals of their respective regions as Sub Admin. Their
Roles as Sub Admin will be assigned for their respective KVs.

Once users are created and role is assigned by DCs, system will send an email
notification to respective Sub Admin.

Sub Admin (Principal) may login:

https://allbankcare.in/ind_pension/login.aspx

➢ Fill the user name (employee code) of Sub Admin

➢ Click on Captcha
➢ Click on forget pass word
How to create password and reset password of Sub Admin
➢ Fill the user id
➢ Select KVS, Click on Get OTP

You will be receiving OTP in your mobile number submitted at KVS RO.

➢ Verify the OTP

Create new Password as prompted.

Your Password Must be between 8 and 32 Characters and Should Contain at least One Small Letter, One
Capital Letter, One Number and One Special Character i.e. ~! @ # $ % ^ & *

Once again login with Admin (Principal) user name (employee code) and new password.

Page 21 of 30
9. How to create Dealing Hand at KV Level
Principal will login with their respective user name & password.

➢ Click on Menu
➢ Click on user maintenance

➢ Add the details of Dealing hand click on Add

Dealing Hand name is added as a user / updated as user

Page 22 of 30
10. How to assign role to Dealing Hand of KV
Principal KV should Login as Sub Admin with user name & password.

➢ Click on Menu
➢ Click on Admin Role Maintenance

➢ Click on Menu
➢ Click on User Maintenance

You will be prompted to add the employee code

Page 23 of 30
 ➢ Click on Assign Role
➢ Select the KV

Dealing Hand’s Role is Assigned.

Similarly, Deputy Commissioners of ROs/Directors of ZIETs may add their Officials, after
login as Admin.

Page 24 of 30
11. How to Create Pension of PGTs and below at KV level
KV Dealing Hand will login with his login credentials

➢ Click on Menu – Click on Pension creation

➢ Fill the employee code of retiring Official

➢ Click on to basic details

Page 25 of 30
Fill the basic details, thereafter pension details, Commutation details, Gratuity details, Family
Pension and Other details.

Page 26 of 30
During or after filling the data you can save the data. The saved data can be modified or
submitted to Principal any time by typing the employee code in pension creation.

Dealing Hand will submit the data to the Principal after filling and verifying the data.

Page 27 of 30
12. How to add list of retiring employees
Login at e-Pension Portal with KV DH login credentials (L1 user)

Click on Add Retiring Employee

Add the employee code of retiring employee

Page 28 of 30
 ➢ Fill the primary details of retiring employee
➢ Click on Delete if details are not correct
➢ If the details are correctly filled, click to Save

Similarly, you may add the details of retiring employees.

Page 29 of 30
 Frequently Asked Questions (FAQs)
FAQ
URL for e-Pension portal
User ID
Password specification
Super Admin
Admin at RO/ ZIET level
Sub Admin
Pension Sanctioning Authority
Generation of User IDs and
assigning of Role for KVS
functionaries
Create or Reset password
Role of RO Admin
(DC RO/ Director ZIET)
Role of Sub Admin
(Principal)
Dealing hand at Vidyalaya,
RO/ZIET and HQ
Number of dealing hand can be
created by Sub Admin (Principal) One or more, based on the requirement
(including shift school)
Role of Dealing Hand at
Vidyalaya, RO/ZIET, HQ
Pension Disbursing banks
Life certificate
Helpline
Replies
https://allbankcare.in/ind_Pension/Login.aspx
Employee Code
Password must be between 8 and 32 characters and
should contain at least one small letter, one capital letter,
one number and one special character i.e. ~! @ # $ % ^ & *
Joint Commissioner (Fin)
Deputy Commissioner/ Director
Principal/In-charge Principal
a. KVS HQ – Joint Commissioner (Fin)
b. KVS RO/KVs – Deputy Commissioner
c. KV ZIET - Director
a. For RO Admin: Super admin at KVS HQ
b. For RO staff: RO Admin
c. For Vidyalaya Sub Admin: RO Admin
d. For Vidyalaya Dealing Hand: Sub Admin
Enter User ID → Enter Captcha → Forget Password →
Verify OTP →Create or Reset Password (in all cases)
a. Creating and assigning role to Sub-admin at Vidyalaya
level and users at RO / ZIET
b. Pension sanctioning authority of up to Group-B staff
at Vidyalaya level and up to SO level at RO/ZIET
a. Creating ans assigning role of Dealing Hand at
Vidyalaya
b. Forwarding verified data of Vice Principal and
employees upto Group B of Vidyalaya
Any permanent KVS employee having employee code
a. Initial entry and verifying the data of retiring/retired
employee and submission.
b. Uploading of service records and other documents on
e-Pension portal
Any Nationalized or scheduled commercial bank which is
having core banking facility
Life Certificate to be submitted in November every year,
through any branch of Indian Bank and online via Indian
bank’s portal/ Jeevan Praman
Toll free number : 18001025026
E-mail ID : rgr.delhi@indianbank.co.in
Page 30 of 30