TEST REPORT OF CSR-401HP STB RETURN

JOB NO. DATE OF RETURN STB DETAILS QTY.

S480 13/11/2019 SET TOP BOX CSR-401HP 6
Complete set

S490 14/11/2019 SET TOP BOX CSR-401HP 50

Complete set
S500 18/11/2019 SET TOP BOX CSR-401HP 1
S501 18/11/2019 SET TOP BOX CSR-401HP 9
CMPLETE SET

S507 20/11/2019 SET TOP BOX CSR-401HP 4

CMPLETE SET

S532 03/12/2019 SET TOP BOX CSR-401HP 13

CMPLETE SET
S516 25/11/2019 SET TOP BOX CSR-401HP 7
CMPLETE SET

S518 26/11/2019 SET TOP BOX CSR-401HP 9

CMPLETE SET

S501 18/11/2019 SET TOP BOX CSR-401HP 9

CMPLETE SET

S520 26/11/2019 SET TOP BOX CSR-401HP 2

CMPLETE SET
S526 28/11/2019 SET TOP BOX CSR-401HP 1
S518 26/11/2019 SET TOP BOX CSR-401HP 9
CMPLETE SET
S547 13/12/2019 SET TOP BOX CSR-401HP 11

With Complete

S548 16/12/2019 SET TOP BOX CSR-401HP 7

With Complete

S546 16/12/2019 SET TOP BOX CSR-401HP 3

S573 19/12/2019 SET TOP BOX CSR-401HP 3

With Complete

OTHER MAKE STB FREE TO AIR 1

S606 02/01/2020

S607
S610 07/01/2020 SET TOP BOX CSR-401HP 4

COMPLETE
S609 06/01/2020 SET TOP BOX CSR-401HP 1
S590 26/12/2019 SET TOP BOX CSR-401HP 1
W/o Manual

S591 26/12/2019 SET TOP BOX CSR-401HP 2

Complete

S606 31/12/2019 SET TOP BOX CSR-401HP 3

COMPLETE

S612 13/01/2020 SET TOP BOX CSR-401HP 2

COMPLETE
S611 10/01/2020 SET TOP BOX CSR-401HP 2
COMPLETE

S613 05/02/2020 SET TOP BOX CSR-401HP 4

COMPLETE

S614 05/02/2020 SET TOP BOX CSR-401HP 1

S615 COMPLETE 1
EPORT OF CSR-401HP STB RETURNED FROM AMAZON

SERIAL NO
14010110190000684
14010110190000608
14010109190000567
14010110190000663

14010110190000681
14010110190000724
14010107190000372
14010109190000531
14010107190000388
14010107190000484
14010107190000366
14010109190000524
14010110190000680
14010109190000526
14010107190000383
14010107190000349
14010107190000375
14010109190000511
14010107190000368
14010107190000498
14010109190000550
14010107190000378
14010110190000678
14010109190000546
14010107190000509

14010107190000499
14010109190000537
14010109190000522
14010109190000722
14010109190000472
14010110190000797
14010110190000712
14010110190000736
14010110190000674
14010109190000533
14010110190000590
14010110190000597
14010110190000602
14010110190000720
14010110190000843
14010110190000831
14010110190000701
14010110190000626
14010110190000514
14010110190000592
14010110190000613
14010110190000682
14010110190000625
14010107190000500
14010107190000555
14010110190000683
14010110190000510
14010110190000554
14010110190000557
14010107190000507

14010109190000515
14010110190000593
14010110190000692
14010110190000774
14010109190000571

14010109190000473
14010110190000665
14010110190000659
14010109190000453
14010109190000574
14010110190000839
14010110190000787
14010110190000670

14010110190000586
14010110190000650
14010110190000907
14010110190000825
14010110190000814
14010110190000624
14010110190000757
14010110190000922
14010110190000798
14010109190000462
14010110190000675
14010110190000785
14010110190000781
14010110190000886
14010110190000908
14010110190000858
14010110190000847
14010110190000589
14010110190000686
14010110190000641
14010110190000841
14010110190000583
14010110190000915
14010109190000455
14010110190000888
14010110190000931
14010110190000635
14010110190000844
14010110190000776
14010110190000671
14010110190000799
14010110190000692
14010110190000774
14010109190000571
14010109190000473
14010110190000665
14010110190000659
14010109190000453
14010109190000574
14010110190000751
14010110190000811
14010110190000883
14010110190000915
14010109190000455
14010110190000888
14010110190000931
14010110190000635
14010110190000844
14010110190000776
14010110190000671
14010110190000799
14010110190000753

14010110190000728
14010110190000875
14010110190000929
14010110190000824
14010110190000697
14010110190000836
14010107190000380
14010110190000723
14010110190000933
14010110190000632
14010110190000918

14010110190000795
14010110190000848

14010110190000771
14010110190000850
14010110190000755
14010110190000904
14010110190000807
14010110190000805
14010110190000890
14010110190000762
14010110190000802
14010110190000882
MISSING
14010110190000979
14010110190000984
14010110190000970
14010110190000906
14010107190000510

14010110190000986
14010110190000978
14010110190000985
14010110190000942
14010110190001002

14010110190000767
14010110190000803

14010110190000970
14010110190000984
14010110190000979
14010110190000738
14010110190000973
14010110190000976
14010110190000940

14010110190000847
14010110190000929
14010110190000723
14010110190000697

14010110190000769
14010110190000998
STB RETURNED FROM AMAZON

FAULT OBSERVED
OK
AUDIO-VIDEO NOT WORKING
126 DD CHANNELS TUNED, TUBECAST OK. READY FOR AMAZON
126 DD CHANNELS TUNED, TUBECAST OK. READY FOR AMAZON
DEVICE DOESNT APPEAR ON TUBECAST APP ONCE CONNECTED THROUGH WIFI.
HENCE IT'S NOT WORKING
126 DD CHANNELS TUNED, TUBECAST OK. READY FOR AMAZON
OK
CAN'T CAST AT ALL.
126 DD CHANNELS TUNED, TUBECAST OK. READY FOR AMAZON
126 DD CHANNELS TUNED, TUBECAST OK. READY FOR AMAZON
CAN'T CAST AT ALL.
OK
126 DD CHANNELS TUNED, TUBECAST OK. READY FOR AMAZON
CAN'T CAST AT ALL.
126 DD CHANNELS TUNED, TUBECAST OK. READY FOR AMAZON
OK
126 DD CHANNELS TUNED, TUBECAST OK. READY FOR AMAZON
126 DD CHANNELS TUNED, TUBECAST OK. READY FOR AMAZON
126 DD CHANNELS TUNED, TUBECAST OK. READY FOR AMAZON
126 DD CHANNELS TUNED, TUBECAST OK. READY FOR AMAZON
126 DD CHANNELS TUNED, TUBECAST OK. READY FOR AMAZON
126 DD CHANNELS TUNED, TUBECAST OK. READY FOR AMAZON
126 DD CHANNELS TUNED, TUBECAST OK. READY FOR AMAZON
126 DD CHANNELS TUNED, TUBECAST OK. READY FOR AMAZON
126 DD CHANNELS TUNED, TUBECAST OK. READY FOR AMAZON
DEVICE DOESNT APPEAR ON TUBECAST APP ONCE CONNECTED THROUGH WIFI.
HENCE IT'S NOT WORKING
126 DD CHANNELS TUNED, TUBECAST OK. READY FOR AMAZON
126 DD CHANNELS TUNED, TUBECAST OK. READY FOR AMAZON
126 DD CHANNELS TUNED, TUBECAST OK. READY FOR AMAZON
126 DD CHANNELS TUNED, TUBECAST OK. READY FOR AMAZON
126 DD CHANNELS TUNED, TUBECAST OK. READY FOR AMAZON
126 DD CHANNELS TUNED, TUBECAST OK. READY FOR AMAZON
126 DD CHANNELS TUNED, TUBECAST OK. READY FOR AMAZON
126 DD CHANNELS TUNED, TUBECAST OK. READY FOR AMAZON
126 DD CHANNELS TUNED, TUBECAST OK. READY FOR AMAZON
126 DD CHANNELS TUNED, TUBECAST OK. READY FOR AMAZON
UNABLE TO CONNECT TO WIFI
126 DD CHANNELS TUNED, TUBECAST OK. READY FOR AMAZON
OK
126 DD CHANNELS TUNED, TUBECAST OK. READY FOR AMAZON
HANGS AT WIFI SCREEN.
CAN'T CAST AT ALL.
OK
126 DD CHANNELS TUNED, TUBECAST OK. READY FOR AMAZON
OK
126 DD CHANNELS TUNED, TUBECAST OK. READY FOR AMAZON
AUDIO-VIDEO NOT WORKING
126 DD CHANNELS TUNED, TUBECAST OK. READY FOR AMAZON
126 DD CHANNELS TUNED, TUBECAST OK. READY FOR AMAZON
OK
CAN'T CAST AT ALL.
OK
126 DD CHANNELS TUNED, TUBECAST OK. READY FOR AMAZON
OK
126 DD CHANNELS TUNED, TUBECAST OK. READY FOR AMAZON
DEVICE HANGS AT WIFI WINDOW AND WE AREN'T ABLE TO TOGGLE
THROUGH WIFI OPTION.
126 DD CHANNELS TUNED, TUBECAST OK. READY FOR AMAZON
126 DD CHANNELS TUNED, TUBECAST OK. READY FOR AMAZON
IR REMOTE FAULTY
OK
DEVICE DOESNT APPEAR ON TUBECAST APP ONCE CONNECTED THROUGH WIFI.
HENCE IT'S NOT WORKING
OK
OK
126 DD CHANNELS TUNED, TUBECAST OK. READY FOR AMAZON
DOESN'T CONNECT TO WIFI
OK
126 DD CHANNELS TUNED, TUBECAST OK. READY FOR AMAZON
126 DD CHANNELS TUNED, TUBECAST OK. READY FOR AMAZON
DEVICE DOESNT APPEAR ON TUBECAST APP ONCE CONNECTED THROUGH WIFI.
HENCE IT'S NOT WORKING
126 DD CHANNELS TUNED, TUBECAST OK. READY FOR AMAZON
126 DD CHANNELS TUNED, TUBECAST OK. READY FOR AMAZON
126 DD CHANNELS TUNED, TUBECAST OK. READY FOR AMAZON
126 DD CHANNELS TUNED, TUBECAST OK. READY FOR AMAZON
FAULTY , CANT ENTER IN WIFI OPTION
126 DD CHANNELS TUNED, TUBECAST OK. READY FOR AMAZON

126 DD CHANNELS TUNED, TUBECAST OK. READY FOR AMAZON

TUBECAST OK , ALL DD CHANNELS NOT TUNED, TOP COVER WRONG
126 DD CHANNELS TUNED, TUBECAST OK. READY FOR AMAZON
126 DD CHANNELS TUNED, TUBECAST OK. READY FOR AMAZON
126 DD CHANNELS TUNED, TUBECAST OK. READY FOR AMAZON

126 DD CHANNELS TUNED, TUBECAST OK. READY FOR AMAZON

126 DD CHANNELS TUNED, TUBECAST OK. READY FOR AMAZON

126 DD CHANNELS TUNED, TUBECAST OK. READY FOR AMAZON

126 DD CHANNELS TUNED, TUBECAST OK. READY FOR AMAZON
126 DD CHANNELS TUNED, TUBECAST OK. READY FOR AMAZON
CANT CONNECT TO WIFI LOW SIGNALS
126 DD CHANNELS TUNED, TUBECAST OK. READY FOR AMAZON

126 DD CHANNELS TUNED, TUBECAST OK. READY FOR AMAZON

ALL DD CHANNELS NOT TUNED
ALL DD CHANNELS NOT TUNED
126 DD CHANNELS TUNED, TUBECAST OK. READY FOR AMAZON
ALL DD CHANNELS NOT TUNED
126 DD CHANNELS TUNED, TUBECAST OK. READY FOR AMAZON
ALL DD CHANNELS NOT TUNED

126 DD CHANNELS TUNED, TUBECAST OK. READY FOR AMAZON

PCB IS NOT OURS .

CANT CONNECT TO WIFI

126 DD CHANNELS TUNED, TUBECAST OK. READY FOR AMAZON

126 DD CHANNELS TUNED, TUBECAST OK. READY FOR AMAZON
DEVICE DOESNT APPEAR ON TUBECAST APP ONCE CONNECTED THROUGH WIFI.
HENCE IT'S NOT WORKING
126 DD CHANNELS TUNED, TUBECAST OK. READY FOR AMAZON
126 DD CHANNELS TUNED, TUBECAST OK. READY FOR AMAZON
126 DD CHANNELS TUNED, TUBECAST OK. READY FOR AMAZON
126 DD CHANNELS TUNED, TUBECAST OK. READY FOR AMAZON
126 DD CHANNELS TUNED, TUBECAST OK. READY FOR AMAZON
DEAD
126 DD CHANNELS TUNED, TUBECAST OK. READY FOR AMAZON
126 DD CHANNELS TUNED, TUBECAST OK. READY FOR AMAZON
HDMI NOT OK

DEVICE DOESNT APPEAR ON TUBECAST APP ONCE CONNECTED THROUGH WIFI.

HENCE IT'S NOT WORKING

DEVICE DOESNT APPEAR ON TUBECAST APP ONCE CONNECTED THROUGH WIFI.

HENCE IT'S NOT WORKING
WHOLE SET-UP IS NOT OURS. IT'S OF INDEPENDENT TV
WHOLE SET-UP IS NOT OURS. IT'S OF INDEPENDENT TV
126 DD CHANNELS TUNED, TUBECAST OK. READY FOR AMAZON
126 DD CHANNELS TUNED, TUBECAST OK. READY FOR AMAZON
126 DD CHANNELS TUNED, TUBECAST OK. READY FOR AMAZON
126 DD CHANNELS TUNED, TUBECAST OK. READY FOR AMAZON
LESS CHANNELS NOT GETTING LOCKED
126 DD CHANNELS TUNED, TUBECAST OK. READY FOR AMAZON
126 DD CHANNELS TUNED, TUBECAST OK. READY FOR AMAZON

OK
FAULTY , CANT ENTER IN WIFI OPTION
111 CHANNELS TUNED
94 CHANNELS TUNED
DEAD
DEVICE DOESNT APPEAR ON TUBECAST APP ONCE CONNECTED THROUGH WIFI.
HENCE IT'S NOT WORKING
OK
OK
OK
OK

OK
HDMI NOT OK

OK

CAN'T CAST AT ALL.

CAN'T CAST AT ALL.
DEVICE DOESNT APPEAR ON TUBECAST APP ONCE CONNECTED THROUGH WIFI.
HENCE IT'S NOT WORKING
FAULTY , CANT ENTER IN WIFI OPTION
CAN'T CAST AT ALL.
OK
DEVICE DOESNT APPEAR ON TUBECAST APP ONCE CONNECTED THROUGH WIFI.
HENCE IT'S NOT WORKING
OK
 TEST REPORT OF CSR-401HP STB RETURNED FROM FLIPKART

DATE OF
JOB NO. RETURN STB DETAILS QTY. SERIAL NO FAULT OBSERVED CUSTOMER NAME ORDER ID REMARKS
F1 16/01/2020 SET TOP BOX CSR-401HP 2 14010110190000781 OK RAJEEV OD117501552070646000 1 AV CABLE NOT RECEIVED
F2 16/01/2020 Complete set 14010110190000678 CUSTOMER DID'NT OPEN PEATAP SINGH OD117521173756588500
F3 31/01/2020 SET TOP BOX CSR-401HP 1 14010110190000712 CASTING WEAK/HDMI LOOSE HARDIK SHARMA OD117522095620461000
F4 31/01/2020 SET TOP BOX CSR-401HP 1 14010110190000757 OK RAMESH MARKORE OD117517191795840000
F5 31/01/2020 SET TOP BOX CSR-401HP 1 14010110190001002 OK HARDIK SHARMA OD117522095620461000
F6 05/02/2020 SET TOP BOX CSR-401HP 1 14010101200001311 OK RAVI MAURYA OD117631647394986000
F7 05/02/2020 SET TOP BOX CSR-401HP 1 14010110190000978 OK RAMESH MARKORE OD117517191795840000
F8 06/02/2020 SET TOP BOX CSR-401HP 1 14010110190000074 CANT CAST AT ALL KARAN RAWAT OD117622461150304000
THIS IS NOT A RETURNED BOX WE
F9 06/02/2020 SET TOP BOX CSR-401HP 1 14010110190001327 CANT CAST AT ALL JATIN SENT IT AGAIN
F10 11/02/2020 SET TOP BOX CSR-401HP 1 14010110190001346 OK
F12 11/02/2020 SET TOP BOX CSR-401HP 1 14010110190001368 OK
F13 11/02/2020 SET TOP BOX CSR-401HP 1 14010110190001384 OK
F14 11/02/2020 SET TOP BOX CSR-401HP 1 14010110190001076 OK
F15 13/02/2020 SET TOP BOX CSR-401HP 1 14010110190001361 OK
F16 13/02/2020 SET TOP BOX CSR-401HP 1 14010110190001440 CANT CAST AT ALL
 SOME SHORTCOMINGS OF THE DEVICE CSR

S.NO
1

2
3
4
5
6
7
8
 SOME SHORTCOMINGS OF THE DEVICE CSR-401H

SHORTCOMINGS
OFTEN IS THE CASE WHEN DEVICE DOESNT CONNECT TO WIFI UNLESS AND UNTIL WE REBOOT THE DEVICE PRIOR TO CONNEC
WRONG WIFI KEY DOESNT SHOW AN ERROR. INSTEAD IT LET GO OFF THE ATTEMPT TO CONNECT. HOW WILL ONE KNOW THE
REASON DEVICE AINT CONNECTING TO WIFI
APP OFTEN SHOWS PREVIOUSLY PLAYED VIDEO'S NAME . EVEN THOUGH WE ARE STREAMING ANOTHER VIDEO.
MENU NAVIGATION OPTIONS ARE NOT VISIBLE . OPTIONS LIKE BACK DOESNT EXIST.
OFTEN IS THE CASE WHEN LOCAL VIDEOS ARE UNABLE TO STREAM ONCE YOUTUBE VIDEO IS PLAYED AND VICE VERSA.
NO SUCH OPTION OF DELETING THE PAIRED DEVICE.
TUBICAST APP AUTOMATICALLY BRINGS ONE'S MOBILE VOLUME DOWN TO ZERO WHICH MIGHT PROVE TO BE A BANE IF ONE
LATENCY WHEN RECEIVING INPUT FROM DEVICE
 TOTAL STB'S COUNT (THEN)= 70
CAN'T CAST AT
ALL EVEN AUDIO VIDEO HANGS AT UNABLE TO
OKAY WHEN IT'S PORT NOT CONNECT
WIFI SCREEN TO WIFI
CONNECTED WORKING.
TO WIFI

TOTAL STB'S FALLING 53 6 2 1 2

UNDER THIS CATEGORY
HEN)= 70

IR REMOTE
DEVICE DOESNT TOTAL
FAULTY
APPEAR ON TUBECAST
APP ONCE CONNECTED
THROUGH WIFI. HENCE
IT'S NOT WORKING

5 1 70