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UnavailableHow a Chief Listening Officer helps patients recover
Currently unavailable

How a Chief Listening Officer helps patients recover

FromDeep Listening - Impact beyond words - Oscar Trimboli


Currently unavailable

How a Chief Listening Officer helps patients recover

FromDeep Listening - Impact beyond words - Oscar Trimboli

ratings:
Length:
29 minutes
Released:
Dec 21, 2018
Format:
Podcast episode

Description

Corine Jansen is a Listening Practitioner in the Netherlands, who strives to make a real difference in the health care system by listening. Corine’s method focuses on listening and speaking as a human being, to another human being, disregarding all roles of doctor, patient or nurse. Dealing with the topics and issues usually unaddressed in the health care setting brings healing, by helping people be whole again - more than a set of diagnoses. Chief Listening Officer since 2010, her focus on listening is being used in six hospitals throughout the Netherlands. Everyone has a story - practitioners as well as patients, and listening to everyone saves mistakes being made, and money being wasted. Corine shares her own experience with illness and how not being listened to perpetuated her time being unwell.  Corine has an inspirational commitment to listening and to the value of human centered care.  Tune in to Learn How to clear your mind completely to listen How to use silence practically to listen effectively How to choose to be present in the moment
Released:
Dec 21, 2018
Format:
Podcast episode

Titles in the series (53)

The world is a noisy place where you fight to be heard every day. Despite the fact that we have been taught at home and at school how to speak, none of us have had any training in how to listen. Multiple academic studies have shown that between 50% and 55% of your working day is spent listening, yet only 2% of people have been trained in how to listen. We feel frustrated,isolated and confused because we aren't heard. As a speaker, it takes absolutely no training to notice when someone isn't listening - they're distracted, they interrupt or drift away as you talk. Yet the opposite is also true, without any training in how to listen we struggle to stay connected with the speaker and the discussion. This results in unproductive workplaces where people fight to be heard and need to repeat themselves constantly, send emails to confirm what they said and then have follow-up meetings to ensure what was said was actually heard by those in the meeting. It's a downward spiral that drains energy from every conversation and reduces the productivity of organisations. This podcast is about creating practical tips and techniques to improve your daily listening.