If ever there was an example of the opportunities open to licenced salon professionals, it is @paulmitchellpro's Kristin Firrell.   Starting her career as a hairdresser at Sassoon in San Francisco, Kristen's career has taken her to positions in Australia, New York City and Beverly Hills.  Today Kristin is a VP at one of the largest hair care and color companies in the world.  She joins Gordon to share thoughts on creating and sustaining success during these difficult times, the coming new normal industry-wide, and much more.