37 min listen
Des Traynor's lessons on scaling a team
FromThe Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom
Des Traynor's lessons on scaling a team
FromThe Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom
ratings:
Length:
26 minutes
Released:
Oct 4, 2018
Format:
Podcast episode
Description
It’s tempting to think that all problems with business growth can be solved with a better product or a better go-to-market strategy. But as Intercom has grown, we’ve come to see the truth in what business consultant Jerry Weinberg once said: “No matter how it looks at first, it’s always a people problem.” Intercom's cofounder Des Traynor shares the common people issues he's seen through the years at different stages of company growth.
Released:
Oct 4, 2018
Format:
Podcast episode
Titles in the series (100)
Chris Messina, Developer Experience Lead at Uber by The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom