About the book:

In this landmark book, world-renowned Harvard negotiation expert Daniel Shapiro introduces a groundbreaking, step-by-step method to resolve your most difficult conflicts.

Find out how to successfully resolve your most emotionally charged conflicts. This indispensable guide reveals the five hidden emotional forces that strain your relations and block agreement: vertigo, repetition compulsion, taboos, assault on the sacred, and identity politics. The moment you feel attacked, these forces transform your conflict into an adversarial battle, turning even a straightforward disagreement into an emotional uproar. In Negotiating the Nonnegotiable, you will learn a powerful, proven approach to overcome these forces, reconcile your relations, and reach agreement in even your most challenging personal and professional disputes.

About the author:

Dr. Daniel Shapiro is world-renowned for his work in the field of negotiation and conflict resolution. He founded and directs the Harvard International Negotiation Program, which pioneers innovative strategies and teaching methodologies to address the human dimensions of conflict resolution. His advice is regularly sought by everyone from heads of state and corporate executives to struggling families and couples.

Dr. Shapiro believes that we are all negotiating every day, whether in business, government, or at home with our families. He has developed new methods to deal with the heart of conflict: the emotional dimension. His strategies have helped thousands of people deal more effectively with the most important negotiations in their lives, allowing them to reach higher levels of success.