53 min listen
How HP Balances Social Marketing With Social Customer Service
How HP Balances Social Marketing With Social Customer Service
ratings:
Length:
47 minutes
Released:
Sep 15, 2015
Format:
Podcast episode
Description
Kriti Kapoor, Global Director of Social Customer Care at HP Inc., joins the Social Pros Podcast to discuss the myriad ways customer service has had to adapt to social media, which platforms are best for solving which types of problems, and why it’s so important to embrace global social customer service.
Released:
Sep 15, 2015
Format:
Podcast episode
Titles in the series (100)
3 Big Questions for Social in 2014: Celebrating 100 Episodes of Social Pros: Several esteemed former guests from the showjoin theSocial Pros Podcastthis week to celebrate the 100th episode and to discuss the current landscape of social, how ... by Social Pros Podcast