57 min listen
Why Social Media Customer Service Is the New Marketing
Why Social Media Customer Service Is the New Marketing
ratings:
Length:
52 minutes
Released:
Feb 23, 2016
Format:
Podcast episode
Description
Jay Baer, President of Convince & Convert, joins his own Social Pros Podcast to discuss “Hug Your Haters” and why 80 percent of businesses think they are delivering great customer service but only 8 percent of those customers agree.
Released:
Feb 23, 2016
Format:
Podcast episode
Titles in the series (100)
Put Yourself on the Social Map: From Vagueness to Greatness: Erich Marx, Director of Consumer-Facing Interactive and Digital Media atNissan, joins theSocial Pros Podcastthis week to discuss the process of managing a huge, multinational brand’s ... by Social Pros Podcast