Managing a Merge

FromCreating Disney Magic

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Managing a Merge

FromCreating Disney Magic

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Length:

14 minutes

Released:

Dec 22, 2015

Format:

Podcast episode

Description

Marriott and Starwood have merged to create the largest hotel chain in the world.
In this episode of Creating Disney Magic, Lee Cockerell explains what it takes to manage a successful merge.
Join Lee Cockerell and Jody Maberry on the Creating Disney Magic Facebook Page.

Released:

Dec 22, 2015

Format:

Podcast episode

Titles in the series (100)

Lee Cockerell, former Executive Vice President of Operations for Walt Disney World, shares his wisdom and experience from his time with Disney, Marriott, and Hilton. Lee discusses how you can apply lessons in leadership, management, and customer service to create magic in your organization.

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Developing Young Leaders: College and High School students can begin to become leaders now. by Creating Disney Magic
15 min listen
Leaders are Readers: Reading can help you remain relevant and make you an expert. by Creating Disney Magic
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Helping Others Become Great: One of your responsibilities as a leader is to help those around you become great. by Creating Disney Magic
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Everyone Has Flies: Lee Cockerell discusses an important lesson he learned from Bill Marriott by Creating Disney Magic
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Are You Overworked or Under-Organized?: Time Management can help you get 50% more done with your time. by Creating Disney Magic
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Disney Does Not Have Employees: Everyone who works for Disney is a cast member, not an employee. by Creating Disney Magic
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Customer Service as a Competitive Advantage: Your product should not be your only advantage by Creating Disney Magic
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You are Putting on a Show Every Day: When the doors open in your business, it is like the curtain opening for a show. by Creating Disney Magic
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Creating a Disney Culture in Paris: How do you bring a Disney culture where it didn't exist before? by Creating Disney Magic
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What is the Main Street Diary?: Lee Cockerell discusses the Main Street Diary, the weekly newsletter for Walt Disney World by Creating Disney Magic
12 min listen
What it Means to Be a Professional: A professional adds value in any situation. by Creating Disney Magic
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Climbing the Leadership Staircase: Understanding the Leadership Staircase can help you be a star performer. by Creating Disney Magic
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How to Get the Most Out of Training: There is more to training than sitting in chair listening to a speaker by Creating Disney Magic
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How to Manage Your Reputation: If you don't manage your own reputation it will get away from you by Creating Disney Magic
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The Value of a Good Story: A story creates a connection with other people by Creating Disney Magic
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Customer Service is Not a Department: Customer Service is an attitude throughout the organization, not a single department. by Creating Disney Magic
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Customer Service From a 12 Year Old: Lee Cockerell explains how his granddaughter explained good customer service as simply being "nice". by Creating Disney Magic
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Why You Need Better Processes: Many organizations hang on to bad processes and policies that create a bad experience for customers. by Creating Disney Magic
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Lee Cockerell's Story: Lee Cockerell discusses his story from an Oklahoma farm to the Executive Vice President of Operations for Walt Disney World. by Creating Disney Magic
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Your Attitude Will Set You Apart: A Positive Attitude is the Secret Weapon of Your Career. by Creating Disney Magic
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Excellence Through Clear Expectations: Training and enforcement lead to excellent performance by Creating Disney Magic
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A Look at Walt Disney: What would Walt Disney think of Disney today? by Creating Disney Magic
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How to Give a Great Presentation: Elements to create presentation magic by Creating Disney Magic
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Is Your Time Management Effective?: Not all time management methods are equal. To get more done, your time management needs to be effective. by Creating Disney Magic
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How to Solve a Problem: You can not solve problems by yourself by Creating Disney Magic
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Why it Matters to Look Professional: They way you look can impact your career by Creating Disney Magic
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The Difference Between Training and Development: Training and development impact your organization in different ways by Creating Disney Magic
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Two Pillars of Great Parenting: Reading and Exercise are two important by Creating Disney Magic
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Seconds Matter: Disney World finds ways to remove seconds from your wait in line. by Creating Disney Magic
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How to Hire Outstanding People: Your employees are your brand. by Creating Disney Magic
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Managing a Merge

Managing a Merge

Description

Titles in the series (100)

More Episodes from Creating Disney Magic

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