Dr. Marcia Reynolds provides tools for some extra self-mastery around emotions to enrich ourselves and our colleagues. You’ll hear: 1) The story of a dramatic exchange in jail that altered Marcia’s life trajectory—and made me cry. 2) Key coaching questions that make people stop, think, and become open to change. 3) The four steps to change your emotional state at will. About Marcia: Dr. Marcia Reynolds coaches, teaches and presents at conferences worldwide on leadership, emotional intelligence, and personal success. She is the author of 3 award-winning books, The Discomfort Zone, Wander Woman, and Outsmart Your Brain. Her doctorate is in organizational psychology with an emphasis on the challenges and needs of high-achievers in the workplace. She has overcome many roadblocks and detours in life, which makes her writing and teaching personal, practical and inspirational. View transcript, show notes, links, and more at http://AwesomeAtYourJob.com/ep14