A day in the life of...
rl onal
Eileen was promoted to the position of Deputy
Director of Care in October and | wanted to find
‘out more about all the amazing work she does!
Thear you're an early bird! What time do you eed
Cee ac ie Rr Cee em
It’s my choice, but | usually get to work for about 6.30am | would say it is providing
and work until 3.30pm. | find that the morning is a good a quality service. Care for
time for me to get on.! think my ability to get up early the older person doesn’t
stems from my nurse training when we had to burn the have a particularly good
candle at both ends! name. However, we want
to improve the quality of
How long have you worked for Abbeyfield Kent? care, which will be helped
Well, 've worked for Abbeyfield Kent for eight years. by the new Pegasus
| started out as a Home Manager at St Martin's for two training scheme.
years, and then | became Support Manager when HQ was Essentially, we want to.
based in Larkfield. Whilst there, | was responsible for five improve the quality of life
of the homes, and was Line Manager for the Sheltered of our residents by
HouSihgiManager.Then | became Head of Quality, and in improving the care and
@etober"| became Deputy Director of Care. quality of the services
« 4 we provide.
So what did you do béfore you came to Abbeyfield Kent?
Prior co working ere, | worked for the NHS as a era oR)
qualified nlirSe. But after 14 years | decided | wanted to
work in care for the elderly.I became a Senior Sisterat
Sutton Valence Nursing and Cage Centre,and thenmoved
‘on to be'Matron atValley View Nursing Home in Rochester. This is:the best job | have
5 : cover had. I was very
eee = fore a eta g sleased to come to
Cheam ~~ Abbeyfield Kent because
Well, [am Line west Mgr eherei Home" ‘of the amount of care and
“Managers, and | aim # Visie them on a monthly basis to attention given to the
Support chem with) they-may face,and to help residents, which is so
jem as they progress with their home. special here,
‘care complaints that come in directly to HO, or with
any major horbe,complaints-As well-as/thisy! am a Senior
Manager or/the on-call rota, My main task is to support
to monitor identified =
we all have to: work
colleague-in need,