Crucial Skills and Influence Strategies
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About this ebook
How Do You Communicate When the Stakes Are High?
Learn how with these THREE GROUNDBREAKING BOOKS in ONE eBOOK PACKAGE!
In any organization, the best laid plans boil down to one simple thing: how well we come together to bring them to fruition. But more often than not, we end up dealing with people who come across as disagreeable, stubborn, or even obstructive. And emotions flare up. The only way to get things done is to step up to the plate . . . by stepping back from our emotions.
Written by a team of experts from the world-renowned training firm VitalSmarts, these three books provide the skills you need to make every interaction fruitful and productive in even the most emotional situations.
eBook package includes:
CRUCIAL CONVERSATIONS
CRUCIAL ACCOUNTABILITY
INFLUENCER
Read more from Kerry Patterson
Crucial Conversations Tools for Talking When Stakes Are High, Second Edition Rating: 4 out of 5 stars4/5Influencer: The New Science of Leading Change, Second Edition Rating: 4 out of 5 stars4/5Crucial Conversations Skills Rating: 0 out of 5 stars0 ratings
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