SuperCompetent: The Six Keys to Perform at Your Productive Best
By Laura Stack
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About this ebook
But SuperCompetence isn't something you're born with-it's something that you can learn, no matter where your strengths lie or what industry you work in. In SuperCompetent, productivity expert Laura Stack identifies the behaviors that build leadership skills, boost organizational efficiency, and blast high potential producers to the top of their fields. With Stack's Six Keys, you'll be able to consistently improve your performance, develop the confidence that will propel you forward, and achieve breakthrough results in your career.
- Activity: The value and importance you place on your tasks and priorities
- Availability: The ability to master your schedule and protect your time
- Attention: The capacity to focus intently and concentrate on critical activities
- Accessibility: The skill to organize your workflow and quickly find information
- Accountability: The extent to which you assume personal responsibility for your actions and outcomes
- Attitude: The intensity of your motivation, drive, and proactiveness
With worksheets and quizzes that help you evaluate your performance at every stage, and invaluable resources for further information, you'll be able to integrate the Six Keys of SuperCompetence into your daily, weekly, and lifetime business practices. From the sales floor to the conference room, from board meetings to informal networking events, SuperCompetent enables you to build your focus, manage your resources, and maximize your ability to deliver at every level.
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SuperCompetent - Laura Stack
PART 1
SuperCompetent Key 1: Activity
SuperCompetent people are driven by an intense focus on their priorities.
ACTIVITY demonstrates value and reflects importance. This key gives you a sense of direction throughout the day.
We’ve all been there. It’s the end of the day. Your schedule was jam-packed. You crossed 27 things off of your to-do list. Yet you still have a nagging feeling that the whole day slipped by before you got the chance to accomplish anything of much value.
Being busy is one thing. Being productive is something else. On the surface, it can be hard to tell the difference, which is why it’s often easy and tempting to fall into the busy
trap. As much as we supposedly revere productivity in today’s workplace, busy is a false badge of honor. Stacks of papers covering a desk, a frazzled dash to the coffee machine, and all those blue streaks of Outlook (un)availability (wow, you’re important!). It’s easy to show how busy you are, but productivity is something much more personal—and much more significant.
At the end of the day, productivity is the only thing that matters. Everyone knows that a person who works an eight-hour day can be more productive than someone who works twelve. You need to be sure your time is not only accounted for, but has real value. Nobody cares how many things you crossed off your list or how busy you were last week if key projects are falling through the cracks. Only results matter. So think about how you can get the most value out of every day.
CHAPTER 1
What’s It All About, Alfie?
Michael Cane starred in the classic 1966 film Alfie, where he played a handsome, British womanizer who lives a very hedonistic lifestyle. The line, What’s it all about, Alfie?
is a highly poignant moment in the film, when Alfie pauses on a bridge overlooking the River Thames in London and reflects on his life. He realizes that despite all of his activities in life, he has achieved very little. He asks himself, What have I got, really? Some money in my pocket? Some decent clothes? A fancy car at my disposal. And I’m single. Unattached. Free as a bird. My life is my own.
Then, he pauses and says, But I don’t have peace of mind. And if you don’t have that, you’ve got nothing. So, what’s the answer, that’s what I keep asking myself. What’s it all about?
Like Alfie, you occasionally need to stop and reflect upon your life and whether you are making the most out of it. Perhaps, like Alfie, your days are just spent passing time or drifting along. Do you know what you’re aiming for in life? You may work so hard and are so busy that you have lost track of your dreams.
You can’t be productive if you don’t know what you’re working toward, which is why the word empowerment is a popular buzz-word in business circles. People who know what they’re working for are more likely to buy into the productivity goals of their team-mates, superiors, and everyone else in the organization. If you’re self-employed, you might say, I am the organization. Of course I know what I’m working hard for.
But is that true? Do you have a set goal in mind, or are you just ambling along, marking time? It is admittedly more likely that a sole proprietor is going to be more aware, in general, of his or her ultimate goals than a worker bee in a big corporation. You need to get clear quickly. You might want to be a successful full-time freelance writer or the best plumber in town, but you can work so hard on the day-to-day operations of your business that you lose track of your dreams.
In this chapter, I’m going to offer a few simple suggestions to help you get back onto your goal-oriented track.
Know What Makes You Tick
I started my speaking and training business in 1992 by teaching professionals and organizations how to achieve their goals through increased productivity. Random House published my first book, Leave the Office Earlier, in 2004. Many things have changed in my life and in business during the 18 years I’ve been a professional speaker. One thing that has not changed is my passion for personal productivity and peak performance. It was then, and continues to be, my professional mission in life: to build high-performance productivity cultures in organizations by creating Maximum Results in Minimum Time® with greater profits.
We all have a special purpose in life and a particular calling. People sometimes ask me why I’m so fanatical about helping people energize their lives and hone their time-management skills. There’s no doubt that helping people boost their productivity and maximize their profits brings me professional satisfaction. However, the truth is, as a wife and a mother of three young children, I do what I do because I know how special and fleeting time truly is. At the end of your life, you won’t regret having attended one less meeting or taken one less call from a client, but you will miss the memories you never took time to make with your family. The best thing you can spend on the people you love is time, which is why productivity is so important to me.
Why is productivity important to you? There’s no one-size-fits-all answer. My why
is likely different than yours, and one of the keys to productivity is finding your why.
For most people, an external reason like My boss expects more of me
isn’t always the most motivating factor. You must get to the heart of why you do what you do to be truly motivated. Is the need to be more productive exciting to you, or does it exhaust you just to think about it? If the latter is true for you, perhaps you haven’t gotten clear on why being productive is important.
It all comes down to your personal goals and what you want the picture of your life to look like. Sure, you may need to be more productive at work to make your boss happy or boost company revenues. But how can you turn it around and make it important to you personally? If you’re motivated by extra time with your family, then make your priority getting things done at work so you can enjoy your weekend free from work stress. If making more money is what drives you, give yourself achievable daily or even hourly goals of what you need to accomplish to make those extra sales. Figure out what truly motivates you, then try to relate each task to a goal you have set for yourself—not one that someone else has set for you. For example, if you’re in sales, your organization sets a sales goal for you. While you should absolutely do your best to achieve it, make it about you at the same time. How many sales are required to earn the commissions you need for a family vacation, buy the fabulous pair of shoes you want, or get the country-club golf