31 min listen
052 : Solving Coworker Conflict w/ Tom Henschel : We explore tools for successful communication in the midst of conflict and difficult conversations.…
052 : Solving Coworker Conflict w/ Tom Henschel : We explore tools for successful communication in the midst of conflict and difficult conversations.…
ratings:
Length:
72 minutes
Released:
Oct 17, 2017
Format:
Podcast episode
Description
Conflict at work is inevitable but it does not have to take a negative turn. Hard conversations and confrontations handled well can actually enhance your relationships, the team in the cafe, and benefit our industry as a whole. This week it is an absolute privilege that we get to learn from world renowned executive coach and communications expert, Tom Henschel. In this episode Tom give us the tools and shows us how to use them to help work through both our inner and outer conflicts. I really hope you give this a couple listens and get the notes as well. Just like the conversations discussed here, skillfully handling conflict is crucial to our success. -Chris LINKS: www.essentialcomm.com Tom's Linkedin Page Recommended Book: Crucial Conversations
Released:
Oct 17, 2017
Format:
Podcast episode
Titles in the series (100)
014 : A Barista's Guide to Advancing: How to take full advantage of where you are and set yourself up for success in coffee: We all want to make progress and be fulfilled in our work. For many of us though frustration in our jobs causes us to not take full advantage of our current role to help us get to where we want to be. Today we are talking about some basic (but... by Keys To The Shop : Equipping Coffee Shop Leaders