Roy Man, CEO of Dapulse. Dapulse is a tool designed to solve “inherently problematic” management strategies in businesses. The company has a philosophy of being transparent with their revenue and numbers, all of which you can find on their Instagram page. Famous Five: Favorite Book? – The Hard Thing About Hard Things What CEO do you follow? — Avishai Abrahami Favorite online tool? — FullStory Do you get 8 hours of sleep? — No. If you could let your 20 year old self know one thing, what would it be? — No regrets. Time Stamped Show Notes: 01:20 – Nathan introduces Roy Man 01:50 – What is Dapulse? 01:55 – A management tool for your company 02:20 – Solving something that was “inherently problematic” 02:30 – A SaaS business launched in February 2014 03:00 – Currently over 5000 customers 03:20 – Each company, or customer, pays a certain amount, depending on their team size 03:50 – Total MRR in June was $360k 04:15 – See screenshots of their numbers on Instagram 04:50 – They have raised $9 million 05:00 – They started with raising $1.5 million 05:40 – The startup mentality 06:20 – Their valuation was 3.53 million 07:00 – A solid product with a good market 07:15 – A year of product marketing and finding what people were using for management 07:50 – “People think in tables.” 08:25 – The product market fit 08:45 – They started to launch and scale and did a convertible note 09:10 – Their last round of funding was $5 million, with a post valuation of $28.5 million 09:45 – First year revenue was less than a million 10:20 – Customer acquisition cost varies 11:10 – Average is about $600 11:55 – Monthly customer churn is 2% 12:20 – Negative revenue churn 13:30 – Lifetime value is great 14:20 – Churn is not relative in terms of money 14:40 – As you scale, some customers will leave 15:10 – Expand your customer circle as much as you can 15:25 – Team size is about 35 15:40 – Total 2015 revenue was about 3 million 16:35 – Connect with Roy at roy@dapulse.com 17:05 – Roy’s Blog on Medium 19:30 – The Famous Five 3 Key Points: Create a product that has strong market potential. Spend time getting to know what your customers will want out of your product or service. Expand your customer circle as much as you can. Resources Mentioned: Host Gator – The site Nathan uses to buy his domain names and hosting for cheapest price possible. Freshbooks - The site Nathan uses to manage his invoices and accounts. Leadpages – The drag and drop tool Nathan uses to quickly create his webinar landing pages which convert at 35%+ Audible – Nathan uses Audible when he's driving from Austin to San Antonio (1.5 hour drive) to listen to audio books. FullStory – Roy’s favorite online tool The Hard Thing About Hard Things – Roy’s business book recommendation Toptal – Great for people to get access to software developers Show Notes provided by Mallard Creatives