Management Skills in IT: Shaping your career
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Management Skills in IT - BCS, The Chartered Institute for IT
BCS THE CHARTERED INSTITUTE FOR IT
Our mission as BCS, The Chartered Institute for IT, is to enable the information society. We promote wider social and economic progress through the advancement of information technology science and practice. We bring together industry, academics, practitioners and government to share knowledge, promote new thinking, inform the design of new curricula, shape public policy and inform the public.
Our vision is to be a world-class organisation for IT. Our 70,000 strong membership includes practitioners, businesses, academics and students in the UK and internationally. We deliver a range of professional development tools for practitioners and employees. A leading IT qualification body, we offer a range of widely recognised qualifications.
Further Information
BCS The Chartered Institute for IT,
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North Star House, North Star Avenue,
Swindon, SN2 1FA, United Kingdom.
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www.bcs.org/contactus
© 2011 British Informatics Society Limited
The right of the author(s) to be identified as author of this work has been asserted by him/her in accordance with sections 77 and 78 of the Copyright, Designs and Patents Act 1988.
All rights reserved. Apart from any fair dealing for the purposes of research or private study, or criticism or review, as permitted by the Copyright Designs and Patents Act 1988, no part of this publication may be reproduced, stored or transmitted in any form or by any means, except with the prior permission in writing of the publisher, or in the case of reprographic reproduction, in accordance with the terms of the licences issued by the Copyright Licensing Agency. Enquiries for permission to reproduce material outside those terms should be directed to the publisher.
All trade marks, registered names etc. acknowledged in this publication are the property of their respective owners. BCS and the BCS logo are the registered trade marks of the British Computer Society charity number 292786 (BCS).
Published by British Informatics Society Limited (BISL), a wholly owned subsidiary of BCS The Chartered Institute for IT First Floor, Block D, North Star House, North Star Avenue, Swindon, SN2 1FA, UK.
www.bcs.org
PDF ISBN: 978-1-78017-102-9
ePUB ISBN: 978-1-78017-103-6
Kindle ISBN: 978-1-78017-104-3
British Cataloguing in Publication Data.
A CIP catalogue record for this book is available at the British Library.
Disclaimer:
The views expressed in this book are of the author(s) and do not necessarily reflect the views of BCS or BISL except where explicitly stated as such. Although every care has been taken by the authors and BISL in the preparation of the publication, no warranty is given by the authors or BISL as publisher as to the accuracy or completeness of the information contained within it and neither the authors nor BISL shall be responsible or liable for any loss or damage whatsoever arising by virtue of such information or any instructions or advice contained within this publication or by any of the aforementioned.
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CONTENTS
Preface
SECTION 1: MANAGEMENT AND PERSONAL SKILLS
1 DO WE NEED A SOFTER SIDE? – Jooli Atkins
2 EQUIPPING IT LEADERS – Simon Mitchell
3 NEW MANAGER TO GREAT MANAGER – Jean Gamester
SECTION 2: CAREERS AND TRAINING
4 UNDERSTANDING BUSINESS – Gary Flood
5 TRAINING A NEW GENERATION OF LEADERS – Dave McKay
6 MOVING TO THE TOP – BECOMING CIO – Gary Flood
SECTION 3: LEADERSHIP AND TECHNOLOGY
7 WILL YOU NEED A CIO BY 2020? – Amitabh Apte
8 WHAT THE CIO CAN LEARN FROM TEENAGERS – Rob Chapman
9 LEADING VIRTUAL TEAMS – Gary Flood
SECTION 4: CIO – A CHANGING ROLE
10 THE STATE OF CIO – EVOLUTION OF THE CIO MANDATE AND ROLE – Amitabh Apte
USEFUL RESOURCES
PREFACE
To be a great IT manager is to understand that IT success is based upon a blend of skills that mixes IT craft, ability and knowledge with a true understanding of what the organisation is trying to achieve and the context within which it sits. Great IT leaders can get themselves, their teams and their organisations in front of the IT curve, realising opportunities. To