Managing Conflicts at Work: Diffuse tense situations and resolve arguments amicably
By 50minutes
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About this ebook
Conflict is an inevitable part of human relationships and often arises at work due to differences of opinion, disagreements over tasks or personality clashes. However, conflict does not have to be destructive: acting quickly will enable you to resolve the situation amicably, and disagreement can even lead to new ideas and innovation if it is channelled well.
In 50 minutes you will be able to:
• Develop your assertiveness and make sure that your needs are respected
• Defuse tensions between colleagues before the situation deteriorates
• Channel conflict constructively to generate new ideas and solutions to problems
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Book preview
Managing Conflicts at Work - 50minutes
Problem: how can you get rid of a toxic atmosphere in your workplace? What can you do to overcome your own negative reactions, as well as those of your colleagues and superiors?
Uses: conflictual situations, including minor friction, disagreements, misunderstandings and even outright animosity, are part of our daily lives, both at home and at work. Learning to analyse them and (re)act more constructively will contribute to a more pleasant atmosphere at work.
Professional context: relationships between colleagues, relationships with your team, relationships with superiors.
FAQs:
Is conflict always a bad thing?
How should I deal with task-related conflict?
How should I deal with people-related conflict?
How can I tell if something is not right?
How can I resolve a conflict without one person losing?
How important are working conditions?
We may not like it, we may do everything we can to avoid it, but it often breaks out all the same.
Whenever we get a job, we dream of a good working environment
, just like we all dream of blue skies. However, stress, demotivation and aggressiveness are increasingly present in teams. Conflict is inevitable in human relationships, and it is useful to know how it progresses so that we can nip it in the bud.
Is conflict necessarily a bad thing for a company? Like stress, we tend to see it as something negative. However,