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Managing Conflicts at Work: Diffuse tense situations and resolve arguments amicably
Managing Conflicts at Work: Diffuse tense situations and resolve arguments amicably
Managing Conflicts at Work: Diffuse tense situations and resolve arguments amicably
Ebook40 pages23 minutes

Managing Conflicts at Work: Diffuse tense situations and resolve arguments amicably

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About this ebook

Ready to take your business to the next level? Find out everything you need to know about conflict resolution in the workplace with this practical guide.

Conflict is an inevitable part of human relationships and often arises at work due to differences of opinion, disagreements over tasks or personality clashes. However, conflict does not have to be destructive: acting quickly will enable you to resolve the situation amicably, and disagreement can even lead to new ideas and innovation if it is channelled well.

In 50 minutes you will be able to:
• Develop your assertiveness and make sure that your needs are respected
• Defuse tensions between colleagues before the situation deteriorates
• Channel conflict constructively to generate new ideas and solutions to problems

ABOUT 50MINUTES.COM | COACHING 
The Coaching series from the 50Minutes collection is aimed at all those who, at any stage in their careers, are looking to acquire personal or professional skills, adapt to new situations or simply re-evaluate their work-life balance. The concise and effective style of our guides enables you to gain an in-depth understanding of a broad range of concepts, combining theory, constructive examples and practical exercises to enhance your learning. 
LanguageEnglish
Publisher50Minutes.com
Release dateAug 11, 2017
ISBN9782806269881
Managing Conflicts at Work: Diffuse tense situations and resolve arguments amicably

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    Book preview

    Managing Conflicts at Work - 50minutes

    Problem: how can you get rid of a toxic atmosphere in your workplace? What can you do to overcome your own negative reactions, as well as those of your colleagues and superiors?

    Uses: conflictual situations, including minor friction, disagreements, misunderstandings and even outright animosity, are part of our daily lives, both at home and at work. Learning to analyse them and (re)act more constructively will contribute to a more pleasant atmosphere at work.

    Professional context: relationships between colleagues, relationships with your team, relationships with superiors.

    FAQs:

    Is conflict always a bad thing?

    How should I deal with task-related conflict?

    How should I deal with people-related conflict?

    How can I tell if something is not right?

    How can I resolve a conflict without one person losing?

    How important are working conditions?

    We may not like it, we may do everything we can to avoid it, but it often breaks out all the same.

    Whenever we get a job, we dream of a good working environment, just like we all dream of blue skies. However, stress, demotivation and aggressiveness are increasingly present in teams. Conflict is inevitable in human relationships, and it is useful to know how it progresses so that we can nip it in the bud.

    Is conflict necessarily a bad thing for a company? Like stress, we tend to see it as something negative. However,

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