How To Train Your Conveyancer
By Damian Miles
()
About this ebook
You are moving home - congratulations. This is an exciting time for you.
It's also a stressful time for you. Moving home is considered one of the most stressful things you can do in life, right up there with bereavement and divorce.
Part of the stress is the sheer expense of moving. A good part of that expense, is paying a legal advisor (conveyancer, solicitor, lawyer) to
(i) Give you all the information your require so your move makes financial and happiness sense, and
(ii) Ensure you actually do become the legal owner of your new home.
You would hope that your conveyancer is a professional who will fulfil both (i) and (ii) above, while also:
1 - Giving you good customer service, and
2 - Not adding to the already stressful situation you are in.
As you are reading this book you are either:
1 - Starting out on your move and want as much information as you can get, to enable you to make your move a success, or
2 - Already having difficulties with your conveyancer, and want to know how to get your move back on track.
Well congratulations, this book is for you.
I am a conveyancer with over fifteen years experience, and know the moving process back to front. More importantly for you, I know how conveyancing firms work. I know what it is like to be the person on the other end of the phone / email or letter to you. I know what it is like to be handling a hundred separate moves at the same time, with each one of those hundred people expecting to move free of conveyancing problems or delays.
In this book I'll share with you a selection of thoughts (sorted into alphabetical order) on how you can:
1 - Get the most out of your conveyancer, and
2 - Help ensure your conveyancer doesn’t cause you problems.
Damian Miles
About Damian Damian Miles is an NLP certified life coach and has been practicing life coaching since 2008. He now specialises in confidence coaching as an improvement in confidence will improve every area of your life. He has produced the following books: - The A to Z of Confidence - 30 Seconds to Happiness - A Quick Guide To Living Forever: Well Almost: What You Can Do Now To Live Longer And Live Better - Confident Weight Loss: How To Drop Your Weight By Increasing Your Confidence - Six Great Confidence Tips: My Best Tips For Outstanding Confidence - 42 Days To Confidence: How To Guarantee You Will Be Confident In Just Six Weeks Time His approach to coaching is that confidence-is-key as it underlines all success. An increase in confidence benefits the client’s whole life, and just small increases can have dramatic effects. Contact Details: PHONE – 07739362979 EMAIL – damian@liveyourdreamlifetoday.co.uk
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Book preview
How To Train Your Conveyancer - Damian Miles
TREAT YOURSELF TO A FREE COACHING SESSION!
I am a confidence coach experienced in helping others to increase their confidence, and go on and achieve their life's dreams. Confidence lies under all success. Any increase in your confidence will benefit every area of your life. Let me help you increase your confidence and go on and get the life you've been dreaming of. I can help you in two ways (1) Talking, and (2) Reading.
TALKING:
I offer free confidence coaching sessions. I just love to help people become more confident! If you are interested in chatting about increasing your confidence just call me on 07739362979. If I'm busy please leave a message and I'll get back to you.
READING:
You can read my books, available at all main ebook retailers. I would recommend that you have a read of the free samples of each of them. My free book is called 42 Days To Confidence
I have the following books for sale at all main ebook retailers.
- 42 Days To Confidence - This book is FREE!
- The Confidence Guidebook
- The A to Z of Confidence
- 30 Seconds To Happiness
- How to Love Forever
- A Quick Guide To Living Forever
- Confident Weight Loss
- Quick And Easy Confidence
Thanks, and I look forward to hearing from you, about your confidence journey.
Damian Miles
Contact Me
On:
UK: 07739362979, or
damianmiles.dm@googlemail.com
Introduction
You are moving home - congratulations. This is an exciting time for you.
It's also a stressful time for you. Moving home is considered one of the most stressful things you can do in life, right up there with bereavement and divorce.
Part of the stress is the sheer expense of moving. A good part of that expense, is paying a legal advisor (conveyancer, solicitor, lawyer) to
(i) Give you all the information your require so your move makes financial and happiness sense, and
(ii) Ensure you actually do become the legal owner of your new home.
You would hope that your conveyancer is a professional who will fulfil both (i) and (ii) above, while also:
1 - Giving you good customer service, and
2 - Not adding to the already stressful situation you are in.
As you are reading this book you are either:
1 - Starting out on your move and want as much information as you can get, to enable you to make your move a success, or
2 - Already having difficulties with your conveyancer, and want to know how to get your move back on track.
Well congratulations, this book is for you.
I am a conveyancer with over fifteen years experience, and know the moving process back to front. More importantly for you, I know how conveyancing firms work. I know what it is like to be the person on the other end of the phone / email or letter to you. I know what it is like to be handling a hundred separate moves at the same time, with each one of those hundred people expecting to move free of conveyancing problems or delays.
In this book I'll share with you a selection of thoughts (sorted into alphabetical order) on how you can:
1 - Get the most out of your conveyancer, and
2 - Help ensure your conveyancer doesn’t cause you problems.
Thanks for reading my book and I hope you train your conveyancer well. And if you like what you read, and find it useful, I'd like to ask a favour - when you know someone who is either moving or thinking of moving, please tell them about my book.
Thanks.
Damian Miles
UK: 07739362979
Damianmiles.dm@googlemail.com
Table of Contents
TREAT YOURSELF TO A FREE COACHING SESSION!
Introduction
A
Aim, To Complain
Angry, Get
B
Best Friend, Make The Estate Agent Your Best Friend
Bed Together, The Estate Agent and Your Conveyancer Are In Bed
Together
Blog All The Issues
Broker, Pressurising Through The
C
Choosing A Conveyancer Near You (Rather Than A Distant One)
Complain Settlements
Complaints Procedure, Ask For A Copy First Thing
Customer Service
Conversation, Your First With Your Conveyancer
Conveyancers Have Hearts Of Ice
Conveyancing, The Process
CLC Regulation
Copies, Ask To Be Copied Into Every Email
Complaint, Tell Them You've Just Completed A Complaint
Confidence, Increase Your
Carrot, Offer Your Conveyancer A
Cash Bonus, Offer A
Chill Pill, Take A
D
Directors, Find Out Who The Directors Are
Distress, List Every Bit They Cause You
E
Emotional Blackmail
England And Wales Specific, But Wider Applications
End, Determine To See Your Complaint Through To The End
Estate Agent Fee, Saying You Won't Pay It
Estate Agents, They Only Work For The Seller
F
Factories, Conveyancing
Feel The Fear And Do It Anyway
Fifty Year Question
First Call, Let Your Conveyancer Know That You Understand Four Complaints Procedures
Forums, Conveyancing Complaints
G
Gold Pile, The
H
Head, Getting Your Head Right To Complain
Hidden Fees (Looking For)
Hobby, To Warn People About Your Firm
Hold On To Your Paperwork
Horror Stories, Some
I
Indemnity Insurance Fees
Information Commissioner
Initial Care Call, Don't Wait For It
Investment, Biggest You'll Ever Make
Initial Care Call Script
Insured, Your Conveyancer Is
K
Knowledge, Your Conveyancing
L
Leaving It To Chance
Legal Ombudsman, The
List Everything You Don't Understand
Long Daily Calls, Threaten Your Conveyancer With
M
Manager, Speak To Your Conveyancer's Manager At A Drop Of A Hat
Managers, Ask Who The Manager's Manager Is
Make Your Estate Agent Earn Their Money
Mistakes, Conveyancer Will Make
Mortgage Company, Pressuring Through The Mortgage Company
N
Nasty, Don't Be
Negligence, Conveyancing Is Biggest Area
Notes, Make A Note Of Everything, In Detail
Negligence, The Definition Of
Never Delete Your Emails
O
One Hundred Files
One Week Completion
One Person Bands
Organised, Be Really
Overtime, Your Conveyancer May Not Be Paid Overtime
P
Pain, They Need It To Learn
Pay, You Get What You Pay For
Peak Conveyancing Periods
Phone Stats, Track Them
Practice, See It As A Practice Complaint
Pleasure And Pain
Q
Questions To Ask Your Conveyancer
Queues, Conveyancing
Quit, You Can Quit Your Complaint At Any Time
R
Reasonable Demands, Make Lots Of Them
Reception, Go To Reception And Bad Mouth
To Every Client There
Record All Your Phone Calls
Requests Not Actioned
S
Sharing This Book
Shoestring Conveyancing, Don't Be A Victim
Six Month Working Day Tracker Sheet, Create A
Speak To Your Conveyancer Every Work Day
Social Media, Playing The Social Media Card
Specialists, Your Work Get Parcelled Out To
Specific, Always Get Specific Information From Your Conveyancer
Someone Else, Ask For Your File To Be Dealt With By
Stressful, Moving Is One Of The Most Stressful Things You Can Do
Service Level Agreements
Seller and Buyer, Getting