Everand Logo

Welcome to Everand!

  • Discover millions of ebooks, audiobooks, and so much more with a free trial

    Only $11.99/month after trial. Cancel anytime.

    Measuring Performance
    Measuring Performance
    Measuring Performance
    Ebook118 pages1 hour

    Measuring Performance

    By Harvard Business School Press

    4/5

    ()

    Read preview

    About this ebook

    Organizations want--and need--to track the changes in their overall performance. And the divisions, units, teams, and individuals within these organizations engage in similar success measurement. Performance Measurement explains the importance of regularly monitoring your group's performance and introduces formal measurement practices. You'll learn to Apply a disciplined process to performance measurement Set targets and communicate data effectively Use performance management as a coaching and development tool Meet Your Mentor Robert S. Kaplan is Baker Foundation Professor at the Harvard Business School and Chairman of the Practice Leadership Committee of Palladium, Executing Strategy. He has authored or coauthored 14 books, 18 Harvard Business Review articles, and more than 120 other papers.

    The Pocket Mentor series offers immediate solutions to the challenges managers face on the job every day. Each book in the series is packed with handy tools, self-tests, and real-life examples to help you identify strengths and weaknesses and hone critical skills. Whether you're at your desk, in a meeting, or on the road, these portable guides enable you to tackle the daily demands of your work with greater speed, savvy, and effectiveness.
    LanguageEnglish
    PublisherHarvard Business Review Press
    Release dateOct 1, 2009
    ISBN9781422155530
    Measuring Performance

    Read more from Harvard Business School Press

    Related to Measuring Performance

    Related ebooks

    Management For You

    View More
    View More

    Related podcast episodes

    Related articles

    • Article

      HR Tech Helps Fuel a Culture of Innovation

      Aug 5, 2019

      Technology is the primary driver of innovation at all kinds of businesses. It’s widely used in areas such as marketing, supply chain logistics, commerce solutions, and others. Businesses that embrace technology are much more likely to develop a cultu

      2 min read

    • Article

      3 Ways to Increase the Enterprise Value of Your Family Business

      Aug 31, 2022

      Many entrepreneurs focus on revenue, innovation and people to lead their enterprise forward in the future – but business tends to get in the way.  Finding, recruiting and hiring talent, maintaining relationships with key customers and vendors, dealin

      3 min read

    • Article

      To This Issue Of ThinkSales Magazine

      Jun 30, 2021

      This magazine comprises five sections – each aligned with the 5-Pillars of high-performing Sales Organisations – and provides actionable insights for consideration. At the end of each section, you’ll find a planning and implementation guide, with que

      2 min read

    • Article

      More Than The Numbers

      Jun 24, 2018

      More Than The Numbers
      5 min read

    • Article

      Incentivising Great CX: Myths Busted

      Aug 12, 2018

      Firms that want to compete on customer experience (CX) often fall prey to the dazzling allure of ‘shortcuts’. But relying on these simplistic approaches for improving CX makes customer experiences worse. A good example is the question of whether to t

      2 min read

    • Article

      3 Influence Sales Success With Value-based Selling Tools

      Jun 30, 2021

      When developing content to support value-selling efforts, many organisations use excel spreadsheets to help Sales Reps calculate and communicate cost of the problem, total cost of ownership (TCO) and return on investment (ROI). While these are all cr

      2 min read

    • Article

      Chronicles Of A Waste Engineer

      Apr 20, 2022

      Chronicles Of A Waste Engineer
      5 min read

    • Article

      This Is The End Of The Financial Year

      Jun 6, 2018

      This Is The End Of The Financial Year
      4 min read

    • Article

      Psychometric Assessments

      Nov 2, 2016

      Are you battling to consistently identify, hire & retain A-grade sales talent? • The cost of a bad hire is staggering. We identified with one client that placement of a poor sales executive cost them over R1,5 million in hard costs and lost revenue •

      2 min read

    • Article

      The Thinksales Approach

      Jun 17, 2018

      The Thinksales Approach
      1 min read

    • Article

      Coaching For Real Revenue Impact

      May 26, 2022

      “Research shows that coaching Sales Reps increases their performance and win rates.” Duh. It’s hardly a stretch to imagine how receiving guidance from a seasoned pro can up your game. Look no further than personal trainers, dieticians, life coaches,

      5 min read

    Related categories

    Reviews for Measuring Performance

    4/5

    5 ratings0 reviews

    What did you think?

    Tap to rate

    Review must be at least 10 words

      Book preview

      Measuring Performance - Harvard Business School Press

      accounting.

      Measuring Performance: The Basics

      An Overview of Performance Measurement

      Do you jog, play basketball, ride a bike, or participate in some other team or individual sport? If so, you likely keep track of your performance, even if it’s as simple as I ran that eight-mile loop faster than ever or I scored four more points during this game than I did in the last one.

      Why do you keep score in these ways? Like many people, you’re probably performance-driven or achievement-oriented—or maybe just naturally competitive. You want to know whether your performance is improving or declining and how your latest achievement compares with your personal best. You crave feedback on how you’re doing.

      In much the same way, organizations want—and need—to track the changes in their overall performance. And the divisions, units, teams, and individuals within them engage in similar scorekeeping.

      Let’s take a closer look at this desire to measure business performance.

      Why appraise business performance?

      Organizations measure their performance for numerous reasons. Here are just a

      Enjoying the preview?
      Page 1 of 1