Meetings Suck: Turning One of the Most Loathed Elements of Business Into One of the Most Valuable
4.5/5
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About this ebook
You hear it all the time. It's the one thing that almost everyone in business can agree on.
Except it's not actually true. Meetings don't suck—we suck at running meetings. When done right, meetings not only work, they make people and companies better.
In Meetings Suck, world renowned business expert and growth guru Cameron Herold teaches you how to use focused, time effective meetings to help you and your company soar.
This book shows you immediately actionable, step-by-step systems that ensure that you and everyone in your organization improves your meetings, right away.
In the process, you'll turn meetings that suck into meetings that work.
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Reviews for Meetings Suck
10 ratings1 review
- Rating: 4 out of 5 stars4/5I think my team needs to read this book. Not so much because our meetings suck per se, but there's some nice little points about growth, being heard, transparency, and accountability that all would have a place to land (though if I could just ensure fertile ground for those points...).
Even some of the meeting types that didn't sound relevant to my academic (not corporate) setting still offered some ideas that resonated, at least personally. E.g. I don't do budgets but I'd like to know more about what's going on there, so I appreciated the author's calls for transparency. The longer-term strategy meetings also seem like an excellent call -- let's see, minus three months...May/June should be ours. Wonder if I can get this book adopted to that end (and others) by that time.
The only time I'm skeptical of, both on a personal and logistics level, is the twice-daily huddle. Really? And just not feasible for us as a department with our schedules and obligations that all vary from day-to-day and week-to-week. Maybe if just the FT librarians huddle, but there's only 2-3 of us, and we're tight communication-wise, sooooo. But that's fine. Well, and the weekly(?) one-on-one check-ins, which could be 30-60 min a pop. I appreciate the concept (and even more his encouragement to make them sacrosanct in your schedule and not skipped or deferred), but yow, that's a lot. Still, take a concept, alter to fit.
I also wish a few more strategies were provided for getting the quiet members of a meeting to contribute, especially as a meeting structure kind of strategy and not just "leader, shut up and let the group talk first so your authority doesn't smother." We've got people who maybe agree with what's being said so don't feel inclined to speak up with even an "agreed" (maybe head-nodding, though). We've got people who are just timid and don't like a spotlight, even in our small and familiar group, and surely there's alternatives to forever saying "person, what do you think?" But having clear agendas and outcomes pre-meeting may help with that -- it's certainly a conclusion we eventually realized for ourselves (being a horde of introverts) but now need to steer our leader towards.
Skipping/cancelling meetings is referred to as a "slippery slope," but no more exploration was given. I agree with that... but would like more commentary to chew on, especially in contrast to meeting advice to just cancel if there's nothing for the agenda rather than waste everyone's time. (And in contrast to the encouragement for teams to be able to run meetings even if the boss or others can't attend.) Obviously an examination of why regular meetings regularly have unfulfilled agendas is an issue the team needs to solve, and maybe that's a dysfunction beyond the scope of this book. There's deeper roots to some issues in my world for which the meetings are just a symptom.
So, as business books go... This one did not, to my surprise, suck.
Book preview
Meetings Suck - Cameron Herold
Introduction
It’s Not the Meetings…It’s US!
A meeting is an event where minutes are taken and hours wasted.
Capt. James T. Kirk, Star Trek
When was the last time you left a meeting feeling inspired and thinking, That was an awesome meeting!
? Or better yet, when was the last time you watched other people in the room leave inspired and saying, That was an awesome meeting!
?
Was it yesterday? Last week? Last month? Last year?
Or maybe, never.
Sadly, it’s far more likely that you’ve walked out of most meetings thinking, What a waste of my time.
But I have a secret to share with you…your meetings don’t have to suck.
In fact, if done right, your meetings hold the potential to drive alignment within the business; give direction; generate energy, focus, and creativity; and inspire your people to elevate the business to the next level. But when a meeting is run poorly, which happens often, then none of that is possible.
Instead what you get is a team that hates and dreads attending meetings. They find them boring; no one pays attention as they’re distracted checking iPhones and responding to emails; they’re lost in their mental to-do list that’s a mile long and are seething that the meeting is preventing them from whittling it down; and they’re confused about the purpose of the meeting and what’s being discussed.
And you know what? Those, and many others, are all real and legitimate reasons to hate meetings.
Except the problem isn’t that meetings suck; it’s that we suck at running them.
We aren’t training or equipping our people with the right skills and tools to run effective meetings. It’s like sending your kid into a Little League game without ever giving him a glove and playing catch in the backyard or teaching him how to swing a bat, how to slide into second base to avoid a tag, or even the basic rules of how to play the game. Throwing your child into a game without any preparation will only lead to an embarrassment of errors and his hatred for the experience.
And yet, that’s essentially what we do with our employees when we send them into meetings without training them. Too often, business leaders complain that their teams hate meetings, while failing to look in the mirror and ask, why? And the answer is that the onus falls on the leaders to teach the employees how to run and participate in a meeting.
Otherwise, it’s like a parent blaming the game of baseball for why their child hates Little League. It’s not the game of baseball that’s to blame; it’s the parent. And the same idea applies to business meetings.
Are Meetings Really Necessary?
The short answer: yes. As much as we detest meetings, they aren’t going away. We spend about 20 percent our time in meetings—one-on-one meetings, coaching meetings, problem-solving meetings, brainstorming meetings, strategy meetings, and, of course, meetings that don’t really require our participation.
Why don’t I eliminate all meetings?
I often hear from business leaders. Many people believe that, with our modern methods of communication such as email, we no longer need video conferencing or in-person meetings. Sure, you could replace meetings entirely with emails and nonverbal communication, but that would be a big mistake, disastrous even for the success of your business.
While email is a helpful technology, it can’t replace the power of face-to-face communication. Written communication is a minefield of misunderstandings. Consider the sentence, I didn’t say you were beautiful.
You can interpret that six ways depending on which word you emphasize! Six words, six different meanings—and matters only get murkier with more complexity.
Something happens during face-to face-communication that is critical to the future success of our teams and businesses. Meetings allow us to hear from people who aren’t always heard; they enable us to quickly solve problems that can’t be done via back-and-forth email exchanges and to build trust within our teams. Something happens to the connection among the team when you see one another across a table or over video. You hear the inflection and tone in someone’s voice. You see others’ facial expressions and body language. All of this helps to form deeper bonds of collaboration.
You need this group dynamic for your business to grow, so why not learn how to run and participant in meetings properly? Why not fix the problems and make your meetings matter?
Plus, it makes financial sense when you consider the cost of running a typical hour-long meeting. If you have 10 employees who each make $70,000 a year—$35 an hour, in other words—that’s $350 for a one-hour meeting. In fact, the average meeting costs about $500 to $1,000 an hour.
When our meetings aren’t run properly, it’s a waste of money.
We can do better.
What to Expect from This Book
At some point, all of us have to run or participate in a meeting. This book is for everyone, from the CEO, to managers, to entrepreneurs, to frontline employees just starting their careers. Regardless of the stage of your career or your role in the company, this book will teach and give you the tools you need to run focused, time-effective meetings to help you, your teams, and your companies soar. And yes, even if you find yourself on the lower rungs of a company, you can have a tremendous impact on the meetings you attend. You too can derive great value out of meetings, while using them as opportunities to lead up
and advance your career.
In the following pages, I will give you the easy-to-implement tools to run high-impact meetings so you can avoid wasting time, money, and resources. The book is broken into four parts. Part One deals with the unavoidable truth: meetings will happen; it’s inevitable. This section teaches you how to get the most out of a meeting, regardless of your title, stage of career, personality, style, or role in the organization. The second part includes the core fundamental principles of how to run a successful meeting across all organizations, regardless of the size of your company or the meeting. The third section explains the core types of meetings every company needs and the different components. For example, regardless of size or industry, all companies need to have meetings on finance, strategy, coaching, problem-solving, and more. Finally, the fourth part of the book covers virtual meetings and how to use technology to enhance the experience.
I’ve had the honor of teaching and coaching hundreds of leaders—from one of the Big 4 wireless carriers to entrepreneurs to a monarch!—on how to grow their companies exponentially. For me, there is nothing more rewarding than watching my clients achieve their ultimate outcomes (profits and revenues),