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    A Best Practices Guide for Comprehensive Employee Awareness Programs
    A Best Practices Guide for Comprehensive Employee Awareness Programs
    A Best Practices Guide for Comprehensive Employee Awareness Programs
    Ebook60 pages36 minutes

    A Best Practices Guide for Comprehensive Employee Awareness Programs

    By MediaPro

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    About this ebook

    With 20-plus years in the adult learning and employee awareness business, MediaPro has ample experience in helping organizations teach their employees. In this guide, we’ve tapped some of our best talent to explain some time-tested best practices for running employee awareness programs in cybersecurity and privacy. We believe that if you’re going to really change behavior within your organization, you’ve got to do four things: Analyze, Plan, Train, and Reinforce. These are the core components of our Adaptive Awareness Framework, a vision for how you can build an effective employee awareness program. Each one of the four chapters in our Best Practices Guide for Comprehensive Employee Awareness Programs is devoted to one of these components:
    •Chapter 1 Analyze: Using Data to Inform Your Awareness Program
    •Chapter 2 Plan: Creating a Roadmap for Your Awareness Program
    •Chapter 3 Train: Building Training that Achieves Real Behavior Change
    •Chapter 4 Reinforce: Battling the Forgetting Curve
    Through our focus on proven adult learning principles and award-winning training experiences, MediaPro has helped enterprises of all kinds improve the professional performance of their people. We’re passionate about our work in adult learning, and it shows in the quality of our courses, the delight of our clients, and in our industry recognition.

    LanguageEnglish
    PublisherMediaPro
    Release dateFeb 9, 2017
    ISBN9781370923441
    A Best Practices Guide for Comprehensive Employee Awareness Programs
    Author

    MediaPro

    MediaPro is a learning services company that specializes in the areas of information security, data privacy, compliance, and custom online courseware. We deliver the high-quality learning experiences that grow knowledge, change behavior, and support cultural change. Our clients can be found in most every industry and include Fortune 500 brands, SMB’s, and government entities. We’re passionate about our work in adult learning, and it shows in the quality of our courses, the delight of our clients, and in our many industry awards.

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      Book preview

      A Best Practices Guide for Comprehensive Employee Awareness Programs - MediaPro

      A Best Practices Guide for Comprehensive Employee Awareness Programs

      Edited by Tom Pendergast, Jeremy Schwartz, and Laura Lanning, with an introduction by Steve Conrad

      Text copyright © 2016 MediaPro Holdings LLC

      All rights reserved

      Table of Contents

      Introduction

      Meet the Authors

      Chapter 1: Analyze

      Chapter 2: Plan

      Chapter 3: Train

      Chapter 4: Reinforce

      Epilogue: How You’ll Know it Works

      Bibliography

      Introduction

      Today, security and privacy professionals find themselves in an enviable position. Global trends—from always-on connectivity to cloud computing to rising concerns for privacy and associated privacy regulation—have elevated the importance of both security and privacy personnel within all organizations, in both the public and private sector. Professionals in these fields have a voice at the upper levels of decision-making like never before, and the job market reflects intense demands for people skilled in these areas.

      There is a dark side to this story, of course. Cybercriminals recognize the possibility for riches in the flow of information that makes the global economy go around, and they are coming after your data with ever-increasing tenacity. As you know, technological advances have helped tighten and control many security and privacy risks. However, because these technologies have improved so much in recent years, cyber attackers have shifted their focus to the ever-vulnerable human. While you can build a wall of technical protections around systems and information, it is ultimately the actions and behaviors of your people that will determine just how secure your data, and ultimately your bottom line, really are.

      Our own 2016 survey of more than 1,000 employees across the United States revealed that 88 % lack the awareness to stop preventable cyber incidents.¹ Broader, industry-wide research paints the same picture. The 2016 Verizon Enterprises Data Breach Investigation Report, for example, found that 30% of phishing emails were opened in 2015; up from 24% the year before.² And falling for scam emails is just a sampling of the dangers posed by employees lacking security or privacy awareness. A 2016 CompTIA report titled International Trends in Cybersecurity found that human error accounts for more than 50% of security breaches.³ Enterprises face threats that compromise the security of critical information due to unintentionally risky behavior from employees with poor privacy and security hygiene. Left unchecked, these employees are putting their companies at serious risk of material loss due to a data breach or other cyber incident. The danger of sensitive client or customer data compromised by a data breach threatens organizations of all sizes and industries. Year after year, massive breaches affecting millions of people continue to make headlines. Reports of lost revenue, lost customers, and lost reputation often follow.

      Consider the analogy of a bank vault. No matter how much money may have been spent on construction and installation of this safeguard, it proves useless if it is left unsecure. The same is true in the security and privacy spaces. A vault is only as strong as its keepers. The keepers must know to properly close and

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