Employment Agency Success
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About this ebook
I notice that there has been a lack of understanding of the trends in the development of the only one resource that Singapore has - human talent.
This book helps people who want to deploy human talent so that the potential of individuals can be fully utilized.
Success depends on:
â ¢ Knowing yourself and what you can do
â ¢ Knowing the business environment in which you operate.
The demand for the services of the employment agency is especially crucial in the next few years as the government undertakes a huge programme of public housing, infrastructure development and the completion of Terminals 4 and 5 and the development of the former Paya Lebar Airport into other uses. In 2013 an innovative step was taken to bring in Sri Lankan and Filipino workers who had been laid off with the ending of the building boom in the Gulf States. The young people of Singapore expect their employment agency to place them in jobs that are challenging and yet at the same time good sources of income
â ¢ Know what the main customer (the contractor/employer) and the secondary customer (the worker) want in the way the worker is deployed, the salary paid and the physical contribution made to the completed job that the ultimate customer pays for.
Employment Agency continues to enjoy success.
About The Author:
Vincent Gabriel has been teaching employment laws at various institutions to create union members, HR professionals and personnel managers.
He has written the Guide to the Employment Act (two editions) and a section of Acumen Guide to Employment.
Teaching Qualification:
-Advanced Certificate in Training and Assessment (ACTA)
-Certificate in Urban Education (Hong Kong)
-Certificate in Non-Formal Education (Philippines)
-B.Sc (Econs) Hons University of London External Degree.
-TTC Certificate in Education with Distinction in Comparative Education.
He has been the advocate of fair employment practice, as he believes that every person is special and it is the task of the supervisor, the manager and the organisation to achieve a rapport that allows the individual to give off his best.
The book is based on an enlightened humane approach to human capital management that is at once fulfilling and at the same time able to achieve the organisation's and society's aim for the individual.
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Employment Agency Success - Vincent Gabriel
1
The Placement Of Workers Profession
At the end of this unit, you will know:
• how necessary is the profession of matching able, trained, quality eager workers with organisations that need their services
• how the profession moves beyond sourcing to matching skills and knowledge with job requirements
Introduction
Singapore has enjoyed full employment for a longtime simple because:
• The schools churn out young people with the basic literary and numeracy skills.
• The polytechnics and the institutes turn out young people with the basic skills needed by industry, commerce and the services sector.
• Skills are kept relevant by re-skilling and re-training programmes. In many instances workers can enjoy a training allowance while they undertake training.
• Housewives, whose children have grown up, can opt to rejoin the work force through a series of back-to-work
schemes.
• Ex-offenders, who wish to, are retrained with skills and placed with employers willing to mentor them.
• The working age has been extended to 62 years so that the skills, experience, values and attitudes of the older worker is not lost.
Finally all these schemes have, over time, pushed skill and wage levels up and the economy displays certain sectors that are still short of labour.
These sectors include:
• the construction sector
• the sectors deemed: Dangerous
Dirty
lacking in Dignity
has been unable to attract enough able bodied local workers
• the domestic sector
• the cutting edge sector in manufacturing commerce, creative services and in the new services
Hence these are your opportunities when employers rush to you for the skilled workers they need.
About the Employment Agency Business
As indicated above, the opportunities are great and as such seen by many enterprising people.
In fact, informally the employment agency is considered as one of the GOLDEN FINGERS
together with the Food Business, the Real Estate, the Private School Business and the business of Trading.
In recent years, the Employment Agency Business has come under strict controls by government agencies, simply to ensure that the buyers and sellers enjoy a fair and level playing field.
The reputations do not restrict the number of entrants. The regulations are there to ensure that both vendor and clients have the chance to be fairly treated.
In the units that follow you will learn how to become an employment agency person, with the relevant knowledge of the main laws governing the employment, the entry of foreigners into Singapore.
You will learn how to source for labour. Singapore is geographically fortunate in being in the middle of three (a) India, with a population of 1.2 billion (b) South East Asia with the large countries of Myanmar, Thailand, the Indo-Chinese archipelago which have a combined population of close to one billion and (c) China which has 1.4 billion people.
To succeed you need to know:
• the employment laws
The Employment Act
• the laws governing the entry of Singapore
The Immigration Act
The Employment of Foreign Manpower Act
• the opportunities available to you in manpower sourcing and development
Case Study 1.1
Length of Working Life
When cleaning supervisor lost the use of both legs in a traffic accident, the High Court ruled:
• that he could have carried on working until the age of 75
Having being knocked down by a lorry while cycling he is now wheel chair-bound after both his legs were amputated, one above the knee and the other below
• In 2012, the cleaning supervisor was awarded $459,000 in damages, $158,400 of which was for loss of future earnings.
The cleaner had been given a multiplier of 11, which is the number of working years, the claimant would have left less a discount to factor in unforeseen circumstances like sudden death due to illness.
Summary
Full employment enjoyed
Your opportunities lie in:
• housewives who want to return to the economy
• ex-offenders who need to be placed
• skilled, experienced older workers
• the construction sector
• the domestic sector
• the sector deemed – Dangerous
Dirty
lacking in Dignity
• the cutting edge sector
The Golden Fingers are:
• Food Business
• Real Estate
• Employment Agency
• Enrichment Education
• Trading Business
UNIT 2
How Do I Get Into The Placement Business?
At the end of this unit, you will know:
• what is required of a placement person?
• what is required of an employment agency?
Introduction
Having surveyed the prospects and opportunities of the placement business you will now want to know what has to be done, firstly to be a placement person and secondly to get the needed operating platform (called an employment agency).
Under the operating legal framework governing this particular business viz:
Employment Agencies act
Employment Agencies rules
Employment Agency Licence conditions
The people involved are of two levels
a) the placement person or in the Act designated the Employment Agency Personnel
b) the Key Appointment Holders who have general control and management of the administration of the Employment Agency
According to the Act the special duties of the Employment Agency Personnel are the following:
1) "Communicating with any applicant for employment, for processing application for employment"
Hence the person who receives an applicant for employment, reads through the resume, or biodata and who questions the applicant on certain aspects of the applicant’s career path comes within the scope of the Act.
2) "Collecting biodatas or resumes or curriculum vitaes to help an applicant establish employers – employee relationship"
Before an applicant can be presented to a client employer the biodata, or resume has to be carefully examined to get the work experience, qualifications, work attitudes and work values that the employer considers essential. The only reason why an employer will go through an employment agency is simply to save time by getting the applicant professionally screened.
3) Submitting application for work pass on behalf of the employer
The placement person is up to date on the requirements of various work passes issued by the Ministry of Manpower for foreigners to come to Singapore to work. While the Ministry’s requirements are clear the application’s request may not be so straightforward. There have been cases for foreigners who claim to have qualifications they did not have. There have been cases of people who have been banned from working in Singapore submitting applications under other names and using travel documents that are not theirs.
4) "Facilitating