Success In the Seafood Eateries
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About this ebook
Too many areas have been over-fished
The fish, at the top of the food chain are being driven out of their usual feeding grounds because of over-fishing.
Far too much consumption on particular types of seafood like reef fish, sharks. abalone and tuna have not been good for the environment
The solution lies in fish and prawn cultivation. China is leading the world in this aspect but more needs to be done:
Fish is an extremely rich source of needed protein.
The fishermen who used to live on in-shore and reef fishing have to be provided with jobs at these new fish farms.
Fish from farms should give the ocean a chance to recover the effects of over-fishing.
Fresh-water fish farming should be pushed harder and the great rivers, the small rivers, the lakes and the ponds should be re-stocked. Re-stocking is like re-forestation.
Today half the paper used in the world is from sustainable forest and the same can be done with sustainable fishery.
When this book helps to restore the balance between fishing and fish-life, then I will consider this Seafood Eateries: Success a real success.
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Success In the Seafood Eateries - Vincent Gabriel
UNIT 1
Welcome To The Seafood Lifestyle
Synopsis
At the end of this unit, you will be able to know the distinctive characteristics of the seafood lifestyle.
• How marketing contributes to the viability of the eatery
• How to design, deliver and develop the outcomes experiences that will bring them back again
• How mailing lists are built up
• How you can provide your outlet through various methods
• How you can build a regular following to your food establishment
Introduction
The seafood eatery holds a unique lifestyle niche that distinguishes it from vegetarian food or from any other kind of food on offer.
What is NOT the Seafood Lifestyle
Most types of food eateries offer some measure of seafood.
Pomfret Fry
Pomfret Tandoori
Tandoori Prawn
Fish Cutlet
Prawn Cutlet
COPYRIGHT ACKNOWLEDGED
USED FOR EDUCATION ONLY
Fig 1.1 Indian Eatery Seafood Offering
This Restaurant offers a More Extensive Seafood Choice, as shown in Fig 1.2
COPYRIGHT ACKNOWLEDGED
USED FOR EDUCATION ONLY
Fig 1.2 More Extensive Menu
An Italian Pasta Restaurant offers these in its Menu
.
COPYRIGHT ACKNOWLEDGED
USED FOR EDUCATION ONLY
Fig 1.3 Italian Pasta Restaurant Offering
A Vegetarian Restaurant also offers Fish and Prawns
.
COPYRIGHT ACKNOWLEDGED
USED FOR EDUCATION ONLY
Fig 1.4 Vegetarian Restaurant Offering
An Eatery serving Thai Food had these Seafood Offering
.
FISH
Red Chilli Seabass
Deep-fried seabass with basil and served with a sweet spicy sauce.
Green Chilli Seabass
Deep-fried whole fish seasoned with fish sauce and served with a green spicy and sour sauce.
Steamed Seabass
Medium-sized Seabass topped with lime, coriander and spicy seafood sauce.
Basil Fish
Deep-fried mackerel fish fillet stir-fried with basil and chilli paste.
Sweet and Sour Fish
Deep-fried mackerel fish fillet with pineapple, tomato, green pepper in a sweet and sour sauce.
Three Flavour Tilapia
Tilapia deep-fried with sweet, spicy and sour sauce
Mango Tilapia
Tilapia deep-fried with mango salad dressing.
COPYRIGHT ACKNOWLEDGED
USED FOR EDUCATION ONLY
Fig 1.5 Thai Seafood Offerings
The Seafood Menu of a Café Bar
Fish and Chips (English Style)
Traditional battered haddock served with malt vinegar.
COPYRIGHT ACKNOWLEDGED
USED FOR EDUCATION ONLY
Fig 1.6 Café Bar Seafood Offering
The Seafood Offering of a Nasi Lemak Eatery.
Pomfret Fish
Served steamed, deep-fried, in curry or in assam broth according to your choice. At market price.
COPYRIGHT ACKNOWLEDGED
USED FOR EDUCATION ONLY
Fig 1.6 A Nasi Lemak Eatery Seafood Offering.
The Seafood Offering of a Korean Eatery
.
GODUNGEO GUI
Grilled whole Mackerel served with a savoury sauce and a bowl of rice.
COPYRIGHT ACKNOWLEDGED
USED FOR EDUCATION ONLY
Fig 1.7 Seafood Offering of a Korean Eatery
The main differences between seafood offerings and the seafood lifestyle are:
• How wide the seafood choice in the menu is
• How the seafood is prepared
• How fresh the seafood is
• The degree of emphasis on seafood
Table 1.3 shows a summary of the difference between a seafood offering and a seafood lifestyle
TUTORIAL 1
Ginger
Ginger is one of the most popular cuisine items in the Asian Eatery. Tutorial Table 1.1 serves to show simply the features of Chinese and Indian use of ginger.
Ginger should be used promptly or else it uses its unique taste and smell. The rules of ginger are:
• In use store in a rattan basket at room temperature
• When left over the finger of ginger should be wrapped in soft paper and
put into a plastic bag. The finger of ginger should be dried before
storing
• Ginger should not be stored for more than a week
• The finer the cut of ginger the stronger the effect of the ginger on the food
Thick slices for stir-fries with beef, pork and for steamed fish
Juliennes for minced meat
Grated ginger for fruit punch
Ginger juice for Goanese fish curry
Australian organic ginger is crystalised from ginger candy (sweet)
Case Study 1
Crab Vermicelli is considered one of the most popular dishes in Singapore.
The dish is served with a milky soup, thick white rice vermicelli and a medium-sized Sri Lankan Crab, served with spring onion, leek, chillie, mushrooms and ginger.
The secret of the popularity of the dish lies in the stock which each of the five most popular eateries prepare differently based on ginger, garlic, onion, pepper, spring onion and coriander.
In 2013 Singapore imported 7,000 tonnes of live crab mainly from Indonesia, Malaysia and Sri Lanka.
Summary
Seafood is sold in almost every eatery. This is a seafood offering not a seafood lifestyle.
The seafood lifestyle offers
• The widest choice of seafood
• The widest variety of ways to prepare seafood
• Seafood that is fresh
• Seafood takes the most emphasis on the menu
UNIT 2
Seafood Eateries Business Model
Synopsis
At the end of this unit you will be able to know the special features of the two business models behind seafood eateries.
Introduction
The two business models are:
• Casual and Quick Food Outlets (CQFO)
• Premium Seafood restaurant
Casual and Quick Food Outlet (CQFO)
In this book, this term is used to characterise any food outlet that has the following features:
• They offer a limited menu that centres on seafood
• They aim to offer food and drinks to a certain consistent standard and quality
• The kitchen staff use a high proportion of frozen convenience foods, powdered soups and potato chips (for the fish and chips meals)
• There is a smaller number of employees to the number of customers compared to premium restaurants and many of the service operations are described as self-service
in CQFO
• Much of the operations of these CQFO are highly standardised so that the economics in food staffing and production can be passed to the customer in the form of lower price
• These lower prices enable these CQFO outlets to aim for the mass-food
market. Prices used to distinguish these outlets from the premium e.g.
Financial Considerations
Prices are stated very explicitly on the menu and range from $1.40 for a cup of tea or noodles to $9.90 for fish and chips.
CQFO outlets are run on a ‘cash-basis’ and with a few exceptions are credit-card facilities offered.
Marketing Considerations
The market of CQFO is the customer looking for easy to eat