A Brief Guide on Briefing: And Why Soft Skills Are Not Soft!
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About this ebook
Briefing is often seen as an assumed art. But why? With recognition of how Soft Skills affect an individual's ability to provide present to an audience, the conduct of a brief, presentation or lesson can be professionally enhanced. Whether for individual or organisational development, the application of the techniques and methods provided here can assist at all levels.
This book outlines how an individual's delivery style and techniques may be modified to suit audience requirements, learning styles, organisational standards and environmental conditions regardless of how modest or advanced current skills are. Recognising what the underpinning skills are and how they impact upon the conduct of any presentation is key to professional development - an essential component towards an organisation's effectiveness.
Paul Sylvester
In addition to his new found habit of referring to himself in the third person, Paul has been noted for his questionable wardrobe and taste in 80s music.Despite this, Paul has gathered a wealth of professional experience as an instructor and educator over the last 20 years which he employs daily. Coupled with several fancy bits of paper that bear his name, he has an active passion in supporting the professional development of others.A natural busybody, Paul demonstrates an absurb enthusiasm in supporting rugby union clubs. An habitual organiser, his support has been well tolerated.
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A Brief Guide on Briefing - Paul Sylvester
A brief guide on Briefing: And why Soft Skills are not so soft!
By Paul Sylvester
Copyright 2016 Paul Sylvester
Smashwords Edition
This ebook is licensed for your personal enjoyment only. This ebook may not be re-sold or given away to other people. If you would like to share this book with another person, please purchase an additional copy for each recipient. If you’re reading this book and did not purchase it, or it was not purchased for your use only, then please return to Smashwords.com and purchase your own copy. Thank you for respecting the hard work of this author.
Discover other titles by Paul Sylvester at Smashwords.com:
A very brief guide to English grammar and punctuation
How to organise a rugby tour without going insane
Essay writing by numbers
Contents
The Introduction – What is a Soft Skill?
1. Verbal Communication as a Soft Skill
1.1 Formats
2. Delivery considerations
2.1 Cultural awareness
2.2 Relevance
2.3 Eye contact
2.4 Facial expression
2.5 Posture
2.6 Movement
2.7 Gestures
2.8 Use of voice
2.8.1 Speed
2.8.2 Clarity
2.8.3 Repetition
2.8.4 Examples
2.8.5 Emphasis
2.9 Nerves
2.10 Answering questions
2.11 Personality profile
2.12 Learning styles
2.13 Style/level/tone
3. Tools
3.1 Palm cards
3.2 Slide shows
3.3 Notes
3.4 Lectern
4. How you can introduce yourself
5. Preparation
6. Briefs
6.1 Purpose of a brief
6.2 Use of a brief
6.3 Types of briefs
6.4 What makes a good brief?
6.5 Features of a brief
6.6 Format of a brief
6.6.1 Introduction
6.6.2 Body/Middle Section
6.6.3 Conclusion
6.6.4 Recommendations
6.7 Delivering a brief
7. Presentation considerations
8. Lesson considerations
9. Syndicate activity considerations
10. Written support
10.1 Writing a brief
The Conclusion
The Introduction – What is a Soft Skill (and why it is not so soft!)
Soft Skills, whether realised or not, are intrinsically linked to the ability to communicate. Communication, in this instance, is the ability to convey a concept effectively to an individual or audience. Often unrealised, Soft Skills are usually assumed or not recognised due to how closely they are related to personality. Wikipedia provides a fairly good definition of what Soft Skills are. Linked to a person’s emotional intelligence, Soft Skills are the personality traits and habits that can aid or hinder communication. Soft Skills may be expressed within briefings (written and spoken), consultations, instruction, lectures, presentations and the conduct of lessons.
Despite the reliance upon personality and difficulty in quantifying Soft Skills, there are ways in which individuals may fine tune how they effectively communicate. This pamphlet (I’m too realistic to think of it as a book…) is designed to assist anyone in how to improve their communication style or technique. Regardless of personality type and ability, there are ways in which all individuals may improve in the use and delivery of these Soft Skills.
For those who are bit more cynical or pessimistic, I provide myself as a prime example. Long story short – I was an extremely shy youth which has not changed in the least as an adult. Using profiling tools on several occasions, this shyness is demonstrated in a defined introverted personality. And when I say introverted, I mean Introverted! Despite this, years of practice, determination (insert stubbornness) and study to compensate for this shyness, has shown that I can be an effective presenter. So much so that I have delivered effective presentations to very senior personnel (within my work’s organisation); provided individual tutoring; skills-based instruction to small groups (up to 24 trainees); facilitated syndicate-based activities for peers (with equal or more knowledge on the delivered topic); provided theory lessons to support skills-based activities to medium sized groups (24-100 people); delivered academic and theory-based lessons to large groups (up to 170 people); and presented to audiences of up to 350 individuals at one time.
Regardless of the delivered information or audience size, the information provided here can support you in improving how to deal with doubts, nerves and any reservations you may hold. Largely, this is achieved through the application to associated requirements used with Soft Skills. While not all the provided information may be applicable to you every time you employ Soft Skills, many of them are transferable between the different formats which they may be expressed as part of.
The importance of this pamphlet is the recognition of Soft Skills and their implications on the success of communication. While it may appear obvious to you and me, this is often an overlooked component of organisational professional development programs and the world of academia. I reason that this occurs for two reasons.
Initially, many organisations that require these skills to be effectively employed will attract naturally suited individuals (through their recruitment process) to apply for these types of roles. As such, a sense of professional Darwinistic selection is already employed.
Secondly, these types of organisations (as well as educational institutions) provide opportunities for these individuals to develop greater experience. This experience provides some broad development of presentation delivery but does so without clear guidance on how to do so – or limited in some instances (a trail and error process as opposed to a developing product). In these cases the delivered product