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    Boomerang!: Coach Your Team to be the Best and See Customers Come Back Time After Time!
    Unavailable
    Boomerang!: Coach Your Team to be the Best and See Customers Come Back Time After Time!
    Unavailable
    Boomerang!: Coach Your Team to be the Best and See Customers Come Back Time After Time!
    Ebook265 pages2 hours

    Boomerang!: Coach Your Team to be the Best and See Customers Come Back Time After Time!

    By Nick Drake-Knight

    ()

    Currently unavailable

    Currently unavailable

    About this ebook

    Quality of service is essential in the retail industry, if customers are to return time after time. This book sets out the "Continue and Begin" method of training for quality, using anonymous shoppers to observe staff in action. It explains how to motivate people and help them to improve, to achieve consistent high quality service across all branches of a company.

    LanguageEnglish
    PublisherSummersdale Publishers Ltd
    Release dateOct 10, 2007
    ISBN9781783723942
    Unavailable
    Boomerang!: Coach Your Team to be the Best and See Customers Come Back Time After Time!

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