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HOW TO ARGUE (without wrecking your relationship)

The “complaint sandwich” is a basic structure for your feedback (or criticism, complaint, gripe, etc) that will not only make it easier for the receiver to listen to, but is much more likely to inspire change. At the very least, it shouldn’t explode in your face!

The biggest problem with receiving feedback in any area of our lives is feeling attacked. With the complaint sandwich,

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