You South Africa

Claiming from your insurer

YOU pay your premiums month after month but you may have some concerns when it comes to claiming. Karabo Kopeka, head of claims at MiWay Insurance, answers five of the most common questions insurers get from clients.

1 CAN I GET MY CLAIM PAID OUT IN CASH IF I’M IN A CAR ACCIDENT?

It’s possible, but usually only if the client can’t afford the excess. In that case, the claim amount less the excess will be paid out.

The insurer may not prescribe to the client what the money should be

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