NPR

Facebook, YouTube Warn Of More Mistakes As Machines Replace Moderators

As tech firms send workers home, it's creating new challenges over how to handle harmful content, including dangerous health claims. So Facebook, YouTube and Twitter are bringing in the machines.
Facebook and other tech companies sent workers home to protect them from the coronavirus. That's creating new challenges about how to handle harmful content on their platforms.

Facebook, YouTube and Twitter are relying more heavily on automated systems to flag content that violate their rules, as tech workers were sent home to slow the spread of the coronavirus.

But that shift could mean more mistakes — some posts or videos that should be taken down might stay up, and others might be incorrectly removed. It comes at a time when the.

You’re reading a preview, subscribe to read more.

More from NPR

NPR6 min read
Neoliberal Economics: The Road To Freedom Or Authoritarianism?
Nobel-winning economist Joseph Stiglitz's new book argues the road to tyranny is paved not by too much, but by too little government.
NPR3 min read
'Long Island' Renders Bare The Universality Of Longing
In a heartrending follow-up to his beloved 2009 novel, Brooklyn, Colm Tóibín handles uncertainties and moral conundrums with exquisite delicacy, zigzagging through time to a devastating climax.
NPR2 min readAmerican Government
TikTok Sues Federal Government Over Free Speech; U.S. Pauses An Israel Bomb Shipment
TikTok is challenging a new law that would ban the app if it doesn't find a buyer, citing free speech supression. The U.S. paused a shipment of bombs to Israel over fears they could be used in Rafah.

Related Books & Audiobooks