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How to Help Employees Change Ingrained Habits

Implementation intentions can be powerful both as reminders to take action and in helping create contingency plans for obstacles that may take you off track.

I first met Eric (not his real name) during new manager training I was facilitating. He had recently become a manager after several successful years as an individual contributor and was excited to learn more about his new role.

Throughout the next two days Eric fully immersed himself, engaging with other participants and actively practising new concepts. At the

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