ThinkSales

How Leaders Can Get Honest, Productive Feedback

Without clear performance targets and data measuring how close or far they are from reaching them, leaders will continue to find it difficult to grow and improve.

As an executive coach, I work with many successful leaders who want to become even more effective. Recently, I asked a client of mine what kind of feedback she was receiving to help her be a better leader. She said, “My last performance review was really positive. My boss told me I’m doing a great job and I should just continue to do what I’m doing.”

That felt nice to hear, I’m sure. But it is also completely unhelpful to her growth and development.

According to research on effective learning, to improve performance, people

You’re reading a preview, subscribe to read more.

More from ThinkSales

ThinkSales2 min read
Operationalising Customer Retention & Growth
IN AN ENVIRONMENT where good Customer Service should be the minimum requirement, most organisations fail to consistently match even this standard. The good news is that for those companies nimble enough to plan and operationalise a competitive advant
ThinkSales1 min read
How Are You Delivering Profit In Today’s Economic Climate?
There is no denying the impact of cost cutting on the bottom line. After all, every R1 saved is the equivalent to an average of 2X to 4X plus revenue earned through sales efforts. While expense control may be a necessity for delivering EBITDA numbers
ThinkSales2 min read
An Omnichannel Maturity Assessment
• Companies at this level aspire to offer customers a more integrated omnichannel experience.• Multiple channels are in place, but these work largely in isolation, rather than as part of a seamless customer experience.• Level 1 companies seeking to o

Related Books & Audiobooks