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    The scorpion and the frog – on fractured trust

    Jun 27, 2019 5 minutes
    Marie-Claire Ross.

    Over the years, I have worked with many low-trust teams to improve their performance. Repeatedly, I still see well-meaning leaders inadvertently destroy trust in their teams.

    Why is this a problem?

    Employees believe that trust in leadership is the biggest issue impacting their work performance.

    Ignoring trust issues means that businesses are missing out on employees being highly effective in their work. These include positive employee behaviours such as loyalty, discretionary effort, willingness to change and the ability to innovate and collaborate. According to Gallup, this is costing Australian businesses $70 billion a year.

    As a leader, if your team members don’t trust you, it will make it much harder to get things done. Before you automatically assume that your employees do trust you, an astonishing 76 percent of Australian employees

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