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    McDonald's Failed To Protect Workers Against Violent Customers, Lawsuit Says

    A lawsuit by 17 McDonald's workers recounts threats, harassment and assaults, accusing the fast-food chain of "undermining safety" with late-night work, store design changes and inadequate training.
    by Alina Selyukh Nov 21, 2019 3 minutes

    Updated at 10:43 a.m. ET

    A group of McDonald's cooks and cashiers is suing the fast-food chain over the company's handling of what the lawsuit presents as a "nationwide pattern" of customers attacking and harassing workers.

    , filed Thursday by 17 workers from the Chicago area, alleges that McDonald's and its franchisees have failed to protect workers by extending work hours late into the night, designing stores in ways that left

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