strategy and business15 min lettiIntelligence (AI) & Semantics
The Thought Leader Interview: John Hennessy
It would be difficult to imagine someone more wired into the culture at the nexus of technology and higher education than John Hennessy. A computer scientist who joined the faculty of Stanford University in 1977, he started a highly successful compan
strategy and business5 min letti
What’s Your Story?
If you’re in business, perhaps the most important question you can ask yourself is, “What’s your story?” Stories are how we make sense of the world and understand one another, and asking questions is how we begin to construct our stories. It’s hard t
strategy and business4 min letti
A Brave New Workless World
How would you feel if you no longer had to work? Ecstatic? Empty? Relieved? Anxious? All of the above? Economists and other thinkers have long debated the function of work in shaping human identity. Sigmund Freud considered work “indispensable,” and
strategy and business5 min letti
A Disappointing Progress Report On Diversity And Inclusion
Racial and ethnic minorities make up 38.8 percent of the population of the U.S. and a nearly equivalent share of its workforce. But minorities represent only 17 percent of full-time university professors and 16.6 percent of newsroom journalists. They
strategy and business2 min lettiPsychology
Many Facets Of Leadership
The most popular topic in business writing is leadership. Perhaps that’s because wisdom on the subject is so elusive. To be a great (or even good) leader, there is no easy formula to follow, and much of the guidance you’ll find is clichéd or, worse,
strategy and business2 min letti
The Three Ts Of Handling Consumer Data
When consumers get to the cash register or checkout screen, they are increasingly asked to disclose personal information. Studies show that even people who harbor privacy concerns are willing to provide personal details to a company. Indeed, most con
strategy and business4 min lettiLeadership
How To Think Like A CEO
The list of qualities and habits of mind required to succeed in the role of CEO is long; it includes resilience, stamina, high IQ and EQ, confidence, ambition, humility, vision, trustworthiness, and presence. It would be easy to come up with a hundre
strategy and business7 min letti
Creating An Agile Mind-set At PepsiCo
It appeared to be a routine day at the cookie factory in Mar del Plata, Argentina — a facility operated by PepsiCo Central and South America (CASA). Freshly baked treats were continually transferred from an enormous industrial oven onto an assembly l
strategy and business8 min letti
The Fourth Industrial Revolution In Agriculture
Do all cows’ faces look the same to you? They don’t to systems powered by artificial intelligence (AI). Bovine facial recognition technology, developed through a strategic partnership between Cargill and an Irish technology company called Cainthus, e
strategy and business6 min letti
What Avengers: Infinity War Can Teach Us About Business
What does a movie about a team of superheroes — scientists, soldiers, magicians, monsters, androids, and aliens — who collaborate to try to stop the destruction of half of all life in the universe have to do with business? I didn’t expect to see a co
strategy and business5 min lettiSmall Business & Entrepreneurs
Can You Be A Shaper Of Great Institutions?
As a business strategist and writer, R. Gopalakrishnan has devoted his work to studying ethics, leadership, and human capital. He began his 31-year-long career at Unilever’s massive, idealistic India business, and then became a board director at the
strategy and business12 min lettiLeadership
Thawing The Frozen Middle
Close to US$3.8 trillion was expected to be invested by businesses in digital transformations in 2019, up 3.2 percent on the previous year, as companies try to transform the way they work in the face of technological change, market disruption, and un
strategy and business8 min letti
Business Could Steer India And The World Out Of Troubled Waters
Having grown up in India, I remember how monsoons brought relief from scorching heat and produced lush greenery and lots of bugs. But as a visitor to India last August, I saw water scarcity woven into the fabric of day-to-day life and puzzled over th
strategy and business7 min letti
Niche Work If You Can Get It
Whatever you’re going to do, do it well. Sounds obvious. But deciding precisely what to do — or whether to keep doing it — is often hard for leaders as they look to distinguish their companies, stay competitive, and adapt to changing market forces. N
strategy and business20 min lettiLeadership
ROX3: Boosting Returns On Leadership, Customer, And Employee Experience
At one of the world’s most respected manufacturers — a company known for innovation and employee engagement — the CEO was asked recently about his greatest concerns about the enterprise. “We lack leadership capacity,” he said. The company was enterin
strategy and business18 min lettiPsychology
10 Principles For Leadership Presence
THINK BACK to the last conference you attended. How many presentations do you remember? Probably not too many. As a leader or aspiring leader at any level, one of the biggest challenges you face is to inspire and motivate other people so that they ca
strategy and business14 min lettiLeadership
Leaders In Waiting
Jakarta, Indonesia, is a sprawling city of more than 30 million people. Like many other burgeoning capitals, it has a housing problem. Rents downtown are high, despite the fact that hundreds of thousands of properties are unoccupied. This forces peop
strategy and business15 min lettiSmall Business & Entrepreneurs
India’s New Unicorns
IN 2013, when Aileen Lee, founder of Cowboy Ventures, coined the term unicorn to refer to technology startups with valuations over US$1 billion, there were 39 unicorns in the United States. India had none. Its fledgling startup scene faced significan
strategy and business2 min lettiSmall Business & Entrepreneurs
The Incubator Opportunity
The last few years have seen a rise in catalytic support for entrepreneurs: “incubators” that reach out to promising upstart companies and link them with mentors, earlystage investors, media opportunities, and one another. The industry association Na
strategy and business17 min letti
Transforming TV By Going Back To The Future
For the vast global television sector, this is the best of times and the worst of times. This is a golden age of television. Cinema-quality programs such as Game of Thrones draw massive audiences. Events such as the 2018 FIFA World Cup, broadcast in
strategy and business2 min letti
New Players, New Challenges
As impressive as the growth has been of alternatives to television including OTT and SVOD providers, they face their own strategic challenges — how to drive greater profitability, maintain their license to operate, and improve their consumer experien
strategy and business2 min letti
The Addressable Future
Because it delivers more personalized experiences for audiences watching the same program, addressable advertising (which can serve different ads to viewers of the same show) offers the benefits of more precision and greater efficiency. The opinions
strategy and business2 min letti
Mythical Business Creatures
Why are we so fascinated with the billion-dollar startups known as unicorns? Surely, part of it is the immense wealth they generate, but I think it’s also the name — evoking the image of fantastical horned animals gamboling down the alleyways of Palo
strategy and business3 min letti
The Commanding Heights
How do you get to the commanding heights? It is pretty rare for an article in this publication to lead with a phrase popularized by that arch-critic of modern managerial capitalism, Vladimir Ilyich Lenin. He used it to refer to the group of key indus
strategy and business4 min letti
Why Your Customers Should Be Central To Your Innovation Efforts
There’s a big mistake that a lot of companies make. It’s one that until a few years ago was common in my own organization, and it stems from the worthy goal of boosting innovation. The mistake is adopting what I call the “science fair” mentality: enc
strategy and business9 min letti
Trains, Automobiles, And The Plain Impact Of Transportation
William Knoedelseder, Fins: Harley Earl, the Rise of General Motors, and the Glory Days of Detroit (HarperBusiness, 2018) A TOP SHELF PICK Lawrence D. Burns, Autonomy: The Quest to Build the Driverless Car —and How It Will Reshape Our World (with Chr
strategy and business5 min lettiLeadership
How To Manage Mavericks
The maverick needs a rebrand. The term, usually defined as someone who is independent or unorthodox, can carry negative connotations that imply complication, contrariness, and chaos. In a society in which echo chambers create siloed workforces, where
strategy and business9 min lettiLeadership
Creating Safe Spaces For All
Tomas Chamorro-Premuzic, Why Do So Many Incompetent Men Become Leaders? (And How to Fix It) (Harvard Business Review Press, 2019) A TOP SHELF PICK Amy C. Edmondson, The Fearless Organization: Creating Psychological Safety in the Workplace for Learnin
strategy and business6 min letti
How Cities Can Stay Cool On A Warming Earth
Air conditioning, a necessity of modern life, is unique because it perpetuates the very problem it solves. As the planet warms and as it prospers, more people demand air conditioning. Traditional systems consume a lot of energy, which requires burnin
strategy and business9 min letti
Make Economics Germane Again
Raghuram Rajan, The Third Pillar: How Markets and the State Leave the Community Behind (Penguin Press, 2019) Victoria Bateman, The Sex Factor: How Women Made the West Rich (Polity, 2019) Binyamin Appelbaum, The Economists’ Hour: False Prophets, Free
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