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Learning Objectives
Manager Management Management Functions Management Roles Management Skills Management Levels Organization
MGTSC 211: PRINCIPLES OF MANAGEMENT 2
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Manager
Someone who works with and through other people by coordinating their work activities in order to accomplish organizational goals. Who tell others what to do and how to do
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Management Levels
First Line Managers
Are at the lowest level of management and manage the work of non-managerial employees.
Middle Managers
Individuals who manage the work of first-line managers.
Top Managers
Individuals who are responsible for making organization-wide decisions and establishing plans and goals that affect the entire organization.
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Management
Management is coordinating work activities so that they are completed efficiently and effectively with and through the people. Management is the process of designing and maintaining an environment in which individuals, working together in groups, efficiently accomplish selected aims.
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Management
Applies to any kind of organization Applies to managers at all organizational levels Aim of all managers is to create surplus It is concerned with the productivity Multidisciplinary subject Concerned with utilization of resources Represents a system of authority and hierarchy of control Involves decision making
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Management
Efficiency
Doing Things Right
Getting the most output for the least inputs
Effectiveness
Doing Right Things
Attaining organizational goals
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Management
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Management Functions
Planning
Determining What Tasks to be done Who is to do Organizing Who Reports to whom Motivating Leading Communication
Leading
Management Functions
Top-level Managers
Middle-level Managers
First-line Managers
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Controlling
10
Organizing
Planning
Leading
Management Roles
Interpersonal Figurehead Leader Liaison Informational Monitor Disseminator Spokesperson Decisional Entrepreneur Disturbance handler Resource allocator Negotiator
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Management Skills
Technical Skills
Knowledge and Proficiency in specialized field Involves working with tools and techniques
Human Skills
The ability to work well with other people It is creation of environment in which people feel secure and free to express their opinions
Conceptual Skills
The ability to think and conceptualize about abstract and complex situations concerning the organization
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14
Organization
A deliberate arrangement of people to accomplish some specific purpose (that individuals independently could not accomplish alone).
Goal People Structure
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Organization
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Organizations
Traditional Stable Job focused Individual oriented Permanent jobs Work days/hours defined as Monday to Saturday / 9 to 5 Hierarchical relationship Modern Dynamic Skills focused Team oriented Temporary jobs No time boundaries Lateral and relationship network
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