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INTRODUCTION
Central Bank of India was the first Indian commercial bank which was wholly owned and managed by Indians Established in 1911 founder of the Bank. Was Sir Pherozesha Mehta Total of 3563 branches and 195 extension counters Present Chairman and Managing Director is Shri S. Sridhar Branches at 27 states and 4 union territories. staff strength of 37,241 Its total business at the end of the last fiscal amounted to Rs. 1,05,677 crore Corporate clients ICICI, IDBI, UTI, LIC, HDFC
PIONEER SERVICES
1921: Introduction to the Home Savings Safe Deposit Scheme to build saving/thrift habits in all sections of the society. 1924: An Exclusive Ladies Department to cater to the Bank's women clientele. 1926: Safe Deposit Locker facility and Rupee Travellers' Cheques. 1929: Setting up of the Executor and Trustee Department. 1932: Deposit Insurance Benefit Scheme. 1962: Recurring Deposit Scheme.
Corporate Vision
To emerge as a strong, vibrant and pro-active Bank/Financial Super Market and to positively contribute to the emerging needs of the economy through consistent harmonization of human, financial and technological resources and effective risk control systems.
Corporate Mission
To transform the customer banking experience into a fruitful and enjoyable one. To leverage technology for efficient and effective delivery of all banking services. To have bouquet of product and services tailor-made to meet customers aspirations. The pan-India spread of branches across all the state of the country will be utilized to further the socio economic objective of the Government of India with emphasis on Financial Inclusion.
SERVICES OFFERED
MSME Care Center ATM Help Desk Internet Banking Central Card Investor Complaints NEFT Related Complaints
DEPOSITS
Savings Account with Personal Accident Cover Test WebPage Recurring Deposit with Personal Accident Cover CENT Uttam Scheme Monthly Interest Deposit Receipt (MIDR) CENT Tax Saving Deposit CENT Bal Bhavishya Senior Citizen Deposit Scheme Money Multiplier Deposit Certificate (MMDC) CENT Bachat Khata Quarterly Interest Deposit Receipt (QIDR) Central's Flexi Yield Deposit Scheme
E-PAYMENT
Online Bill Payment Central Excise & Service Tax Payments Collection of Direct Taxes DGFT Online E-Payment West Bengal State Govt.Tax
International Banking
Addresses BIC Branch Swift Code Facilities To NRIs Returning To India Facilties for Exporters & Importers Foreign Exchange Remittance Facilities to Resident Indians Gulf War Claims MoneyGram / ExpressMoney Non-Repatriable Opening of NRI Accounts Repatriable Schemes
LOANS
Gold Coins Scheme Cent Vidyarthi Loan For Purchase Of Hyundai Cars CENT Swabhiman Plus Cent Personal Gold Loan Scheme for Financing Executive MBA Loan To Students Of IIMs Cent Doctor Scheme Cent Vehicle Cent Trade Cent Mortgage Cent Computer Loan Cent Liquid Scheme Cent Buy Cent Rentals Cent Vyapari
Cent Multipurpose Personal Loan Scheme (Corporate) Personal Loan Scheme (Noncorporate) Loans to Pensioners Drawing Pension Personal Loan To Teachers Personal Loan To Commission Agents LIC Cent Vivah Cent Jewel Cent Safar Cent School Cent Kalyani Cent Suvidha Cent Home Loan Plus Cent Swabhiman Scheme of Interest Subsidy for Housing the Urban Poor (ISHUP) Cent Kisan Gold Card Cent Loan/Against LIC's-Jeevan Astha Central Kisan Credit Card Scheme Of 1% Interest Subvention on Housing Loan Upto 10 Lakh Direct Housing Finance Scheme (DHFS)
OTHER SERVIES
Visa Platinum Card Bank Visa Gold Card Cash Management Services CENT Billpay Bank assurance Mutual Funds Depository Services Central Card Electronic Requirements Salient Features Credit Card Debit Card
Partners in CWG
Air India
Air India, Indias national carrier is proud to associate with XIX Commonwealth Games 2010 Delhi as the Official Airline Partner and is privileged to fly sportspersons from around the world to India.Air Indias massive network connects 121 destinations and its fleet is getting younger with induction of 111 new aircraft, of which 71 have already joined.
CBI
Central Bank of India joins the games as Official Banking Partner. Since inception in 1911, Central Bank of India has been central to people in India helping build a better life for millions.In line with this mission, Central Bank has joined India to celebrate XIX Commonwealth Games 2010 Delhi, as Official Banking Partners for the games.
NTPC
NTPC, India's largest power utility lighting nearly 1/3rd of the country, is proud to be the official Power Partner for the XIX Commonwealth Games 2010 Delhi, the biggest sports extravaganza to be organized in the sub-continent. NTPC's vision to be a world class integrated power major and power India's growth, matches with that of Commonwealth Games.NTPC's association with the Commonwealth Games will help in enhancing positive brand values of youth, vitality, health and achievement, thus powering million smiles
Hero Honda
Hero Honda Motors Ltd, the World No. 1 two-wheeler manufacturer for nine consecutive years, has yet again reiterated its long-term commitment to the promotion of sports by becoming a Partner of the XIX Commonwealth Games 2010 Delhi. Not just that, Hero Honda has also become the Presenting Partner of the Queen's Baton Relay 2010 in India. Hero Honda is today one of the biggest corporate promoters of sports in India, across disciplines - cricket, hockey, golf and now the XIX Commonwealth Games 2010 Delhi. The company's participation as a Partner of CWG 2010 takes Hero Honda's long association with sports in the country to a new level. Indeed,
INITIATIVES TAKEN BY
CENTRAL BANK OF INDIA TOWARDS CWG
Central Bank of India has opened the new branch at the CWG Organizing Committee headquarters which was inaugurated by Delhis Chief Minister Sheila Dikshit.
To provide the international customers to open a national account at the time of the games. Opening of ATMs where even international cards can be swapped. Besides this the bank will be selling tickets through all their banks all over India
DRAWBACKS
The allegations of large-scale misuse of funds by the Commonwealth Games Organizing Committee is been a major fact In place of other sponsors CBI has released all the 50 crores that it has promised and so now nothing can be done whereas other sponsors are having options available.
Even hosting the Asian games in 1982 did not help much in brand building.
CONTINUED
They will also be handling corporate banking for CWG2010 All the venues and the Games village will have their ATM machines free of cost. As the games held will help the bank to build a huge brand equity both in monetary terms as well as in space of brand image building.
RECOMMENDATIONS
Central bank should provide discounts, to their existing customers on tickets of Common Wealth Game, or may be free tickets to the privilege customers. They should also give the same offer to people who will open their account in the bank before or at time of common wealth game. Different type of the souvenirs can also be given to the people who all are coming to the bank branch or opting for any service. Bank should provide uninterrupted controlled service taking legal rules & regulations into considerations. Gold coins should be provided to the guests as remembrance.
Continued Bank should provide its past experience as well as should provide future plans in a public notice. Should launch new scheme to attract customers.