Documenti di Didattica
Documenti di Professioni
Documenti di Cultura
Additional BRI
2011 Written approval must be obtained from Roy Morgan Research before circulation or publication of this data outside the clients institution.
4.10 4
4.10 4.11
4.14
4.07
4.10
4.02
4.14 4.22
4.034.04 4.01
3.994.014.00
0 BRI - Bank Rakyat Indonesia BCA - Bank Central Asia Bank Mandiri BNI - Bank Negara Indonesia Bank Permata Bank Danamon CIMB Niaga
Q1'11
Q4'11
Q1'12
Source: Roy Morgan Single Source Indonesia March 2012 (National) Base: Total Population 18+ years, Who Satisfied with MFI in 3 Cities, BRI n= 429, BCA n=640, Mandiri n=449, BNI n=158, Permata n =18, Danamon n=24, CIMB n=44
2011 Written approval must be obtained from Roy Morgan Research before circulation or publication of this data outside the clients institution.
Q112
59% 70% 70% 61% 69% 71% 85% 82% 82% 83% 84%
90% 90%
41% Have friendly, courteous and knowledgeable staff 49% 82% 71% 64% I have a closer relationship with this financial institution than I did 12 months ago 56% 77% 74%
87% 87%
52% 56%
0% BRI BCA
20%
30% BNI
40%
50%
60%
70%
Bank Danamon
Bank Permata
CIMB Niaga
Source: Roy Morgan Single Source Indonesia March 2012 (National) Base: Total Population 18+ years, Who Give Opinion to Their AFR in 3 Cities, BRI n= 184, BCA n=380, Mandiri n=261, BNI n=85, Permata n =20, Danamon n=21, CIMB n=21
2011 Written approval must be obtained from Roy Morgan Research before circulation or publication of this data outside the clients institution.
Q112
79% 77% 75%
76% 62% 62% 75% 83% 78% 72% 54% Provides good value for the fees and commissions charged 63% 75% 72% 63% 70% 71% 75% 0% BRI BCA 10% Bank Mandiri 20% 30% BNI 40% 50% 60% 70% 80% 79% 81%
87% 88%
38%
Bank Danamon
Bank Permata
CIMB Niaga
Source: Roy Morgan Single Source Indonesia March 2012 (National) Base: Total Population 18+ years, Who Give Opinion to Their AFR in 3 Cities, BRI n= 184, BCA n=380, Mandiri n=261, BNI n=85, Permata n =20, Danamon n=21, CIMB n=21
2011 Written approval must be obtained from Roy Morgan Research before circulation or publication of this data outside the clients institution.
Q112
95%
46% Is a quality financial services firm 48% 68% 81% 91% 94%
86% 64% 61% 80% 67% 0% BRI BCA 10% Bank Mandiri 20% 30% BNI 40% 50% 60% 70% 80% 84%
46%
Bank Danamon
Bank Permata
CIMB Niaga
Source: Roy Morgan Single Source Indonesia March 2012 (National) Base: Total Population 18+ years, Who Give Opinion to Their AFR in 3 Cities, BRI n= 184, BCA n=380, Mandiri n=261, BNI n=85, Permata n =20, Danamon n=21, CIMB n=21
2011 Written approval must be obtained from Roy Morgan Research before circulation or publication of this data outside the clients institution.