Customized Business Solutions

Bear Global Services 2009. All rights reserved.

Customized Business Solutions

Summary
The Company

Mission, Vision and Values Services

Delivery BGS Model

Alliances Industries

Business Advisory Cases

Bear Global Services 2009. All rights reserved.

Customized Business Solutions

The Company

Bear Global Services

Our company is formed by professionals that have a wide experience in business management and comprehensive business consultancy.
We develop solutions tailored to our customers needs.

Based on our knowledge, we help organizations take the best decisions when implementing solutions to generate higher yields in their business.
Our expertise enables us to provide solutions ranging from business strategy to the most functional and operative areas.

Bear Global Services 2009. All rights reserved.

Customized Business Solutions

Mission
Generate measurable added value for our customers

Vision
Become your strategic partner in the business consultancy segment

Values
Integrity Knowledge and experience Teamwork Commitment to quality Innovation

Bear Global Services 2009. All rights reserved.

Customized Business Solutions

Services
Strategy & Consultancy
Definition and Execution of the Strategy Crisis and Growth Management Outsourcing and Shared Services Project Finance Change Management In-House Training

Human Resources
HR Strategy Organizational Design Talent Management and Retention Integrations in Mergers and Acquisitions Development of Compensations Plan

Information Technology
Strategy Infrastructure, Architecture and Design Selection and Implementation ERP, CRM, HR Technology Planning and Integration (SOA) Business Intelligence Information Management

Finances & Accounting

Transformation of the role of Finances Asset Management Back Office Balance Scorecard

Operations
Operational Strategy Improvement of Processes & Results Logistics, Inventory Management and Distribution Plant Automation Lean Six Sigma Asset Maintenance Management Project Management

Marketing and Sales

Definition of Strategies and Implementation Customer Relationship Management (CRM) Customer Service Co-Creation and Innovation of Products

Bear Global Services 2009. All rights reserved.

Customized Business Solutions

Delivery BGS Model > Example of CRM

Present Situation
External Factors
Situation of the Economy Market

Improvement Plan
Redefine the way to relate to customers Have a better understanding of the customers needs 1. 2.

Desire Situation
Increase market share Increase inventory turnover

Internal Factors
Operations Management

1. Up selling from present customers

Definition of a Strategy

2. Implementation of a Customer Loyalty Program 3. Implementation of on-line mobile solutions to

Improvement Areas
Sales Customer Service Back Office Business Administration Restructure Business Processes Redesign Business Management

optimize inventory availability 4. Business Process Reengineering and Change Management

Bear Global Services 2009. All rights reserved.

Customized Business Solutions

Alliances
Bear Global Services has the support of world leading companies in each of the business lines where it operates.

+ Relationship with Investment Banks, MLAs and Private Equity Funds for Project Finance

Bear Global Services has Strategic Alliances in Argentina, Chile, Peru, Bolivia, Uruguay, Mexico and Brazil.

Bear Global Services 2009. All rights reserved.

Customized Business Solutions

Industries
We work closely with our clients to help them identify the source of competitive advantage in those markets where they decide to compete and to determine the most effective strategy to capture it.
We render services in the following industries:

Mining Oil & Gas Infrastructure Manufacturing Agribusiness

Utilities Public Sector Transport Pharmaceutical Banking & Insurance

Bear Global Services 2009. All rights reserved.

Customized Business Solutions

Business Advisory Cases

Client: Sea Transport Services: Financial, IT/Management Consulting and Corporate Real Estate Solutions:
Investment Banking: Representation of the company before financial institutions to obtain financing of business expansion projects (US$ 50,000,000). IT / Management Consulting: Research and redefinition of Maintenance Fleet processes. Definition of new software for the Maintenance Fleet to support the improvement of processes. Analysis of a replacement for ERP system. Corporate Real Estate: Relocation (search of new facilities) and Project Management during the construction process.

Client: Mining Company Services: Financial, IT / Management Consulting and Corporate Real Estate Solutions:
Investment Banking: Representation of the company before financial institutions and obtaining of funding to reduce its actual interest rate (US$ 50,000,000). IT / Management Consulting: Research and redefinition of all processes. Supply of support in Change Management during the implementation of the ERP. Analysis of a replacement for the ERP system. Corporate Real Estate: Localization of new offices for the operations in Buenos Aires.

Bear Global Services 2009. All rights reserved.

Customized Business Solutions

Business Advisory Cases

Client: Machinery Distribution (Peru) Services: IT / Management Consulting Solution:
IT / Management Consulting: Improvement in Engineering and Maintenance processes. Supply of a new solution to optimize the of Engineering and Maintenance information.

Client: Bank Services: IT / Management Consulting Solution:

IT / Management Consulting: Improvement of Customer Relationship Management (CRM) processes. Process reengineering Supply of a new solution to optimize interaction with clients and sales coverage.

Bear Global Services 2009. All rights reserved.

Customized Business Solutions

Business Advisory Cases

Client: Machinery Distribution Services: Financial, IT / Management Consulting Solutions:
Investment Banking: Representation of the company before international financial institutions and obtaining of funding for Project Finance; reduction of actual interest rate with respect to the local available funding (US$ 10,000,000). IT / Management Consulting: Research and redefinition of all processes. Supply of support for Change Management during the Reengineering Project. Analysis of a replacement for the de ERP system.

Client: Engineering & Construction (Peru) Services: IT / Management Consulting Solution:

IT / Management Consulting: Improvements in Engineering and Maintenance processes. Supply of solution to optimize the management of Engineering and Maintenance information.

Bear Global Services 2009. All rights reserved.

Customized Business Solutions

Business Advisory Cases

Client: Engineering & Construction Services: IT / Management Consulting Solution:
IT / Management Consulting:

Client: Oil & Gas (Peru) Services: IT / Management Consulting Solution:

IT / Management Consulting: Improvements in Engineering and Maintenance processes. Supply of solution to optimize the management of Engineering and Maintenance information.

Improvement of Corporate Governance processes.

Adherence to requirements. Supply of a new solution to optimize Corporate Governance processes.

Bear Global Services 2009. All rights reserved.

Customized Business Solutions

Contact

www.beargs.com

info@beargs.com

Ing. Butty 240 - 4th floor (C1001AFB) Buenos Aires Argentina T: +54 11 4590 2434 F: +54 11 4590 2401

Bear Global Services 2009. All rights reserved.