NTPC

Best of the Best Insights from Leading International & Indian Organizations
India 3rd Largest Economy by 2040
Developed India by 2020

GDP Growth Energy Consumption Power For All by 2012 By 2010 India will be 4th largest Energy Consumer
Powering People's Progress
92.15 % 73.69 %
35.52 % 18.02 %
Before Take-over
6 Months Later
12 Months Later
2004-05
Best of the Best -
Insights from leading International & Indian Organizations

S Chinmaya Roshni M. Mohit Yadav

Operation Maintenance Operation
100
About 74% Companies Disappeared
26
1980 Fortune -100 List
2001
BEST = CEP2 OUR APPROACH Primary Survey Interviews with People from Industry Interviews with Academicians Literature Survey & Internet Best of the Best ....?
Powering Peoples Progress
Literature Survey
Built to Last
Good to Great Search for Excellence The Living Company Execution Passion to Win India 2020 Thesis Reports
Interviews with Academicians

MDI Gurgaon
ICFAI Business School S.P. Jain School of Management Allahabad University
IGNOU
Power Management Institute, Noida
Interviews with Industry People

NTPC, Vindhyachal
NTPC, Singrauli Aditya Birla Group (Hindalco) Indian Oil Corporation Siemens Wipro Phillips Pepsi India
Primary Survey
NTPC BHEL
Infosys TCS Intel LIC ONGC
Age Profile of Participants

PWC
21 38 23-30 years 30-40 years 46 52 40-50 years 50-60 years
DRDO GAIL HPCL NALCO
Batch Size 157 Total Requested - 245
Corporate Identity Contributions
The Formula
C
E P
Entrepreneurial Leadership Execution
Proactiveness People
Pronounced as sep square
BEST = (CEP)
Vision
Purpose Values Brand
people connect to your vision and draw inspiration from it differentiating the from its products company
Corporate Identity
corporate values are crystal clear and well communicated creating a brand image consciously
Corporate Identity
By being customer centric 65%
By serving the purpose, the organization stands for 73%
A brand for a company is like reputation for a person. You earn a reputation by trying to do hard things well Jeff Bezos
Stakeholders
Technological
Contribution Made
Managerial
Society
Contributions Made to Stakeholders
Internal
(Employees & their Families)
Stakeholders
External
(Suppliers/Vendors/ Customers/Investors)
Maximum Value Creation for the stakeholders. Extending family like relationship with them. Best Quality Services at the cheapest cost. Environment to be treated as being the source of survival. Responsible towards Society.
Contributions Made Technologically/Managerially

upgrading the competition
leading by examples in new managerial styles,
To Society
leveraging the skills of its own people
developing society rather than doling out alms
How can an organization make contribution?

By contributing to external stakeholders 73%
By contributing to internal stakeholders

75%
Community is not just another stakeholder in our business. It is in fact the purpose of the existence of our enterprises Sir Jamshedji Tata
Project Orientation
proper schedule development sanctity of schedules
Execution
a words to works movement
Culture
spreading this philosophy organization wide
Elements of a Culture of Execution

1. Commitment
2. Open Communication
3. Team work 4. Meritocracy 5. Empowering with Accountability How can the art of execution be mastered?
By getting help of external consultant 71% By aligning the organizational system, structure, people & strategy to suit the requirement of execution. 75%
Putting an Execution environment in place is had, losing it is easy Larry Bossidy
Best of the Best Insights from Leading International & Indian Organizations Entrepreneurial Leadership
TOP LEVEL
DISTRIBUTED
Entrepreneurial Leadership
CONTINUITY
Top Level Leadership
E
E
Entrepreneurial
Empowering
E
E E
Enabling
Envisioning
Energizing
Best of the Best Insights from Leading International & Indian Organizations Continuity of Leadership
A sustained focus on developing future leaders from inside
Leadership in Best of class organizations Envisioning 72% Entrepreneurial in approach 61%
PEOPLE
Recruitment
overtaking peoples expectations incentivizing good performance
induction into the companys style of functioning without stifling creativity
Expectations
People
Up gradation
creating a Learning Organization
providing opportunities for both managerial and specialized cadres of people
Growth
Best of the Best Insights from Leading International & Indian Organizations Employee Development
By taking care of all employees needs 71% By creating a culture for innovation & creativity 68% By proper performance oriented culture 75%
Quality Systems Structural Proactive-ness
The future lies in sensing & responding Jack Welch
Proactive-ness
Changing in response to time as per market demands 77 % Gearing up for anticipated change in advance
63 %
ANALYSE
CEP2
BUILD
CREATE
THE NTPC SAGA
Our story inspired Shyam Benegal to make a national award winning documentary
Villages Satellite Earth Station We also produce Power.
What makes NTPC stand apart is its ability to balance concern for its employees with a high performance work culture.
Worlds 2nd Best & 6th Largest Power Utility
Turnover in excess of Rs. 25000 Cr
Profits in excess of Rs. 5800 Cr
To be one of the worlds largest & Best Power Utility Powering People's Progress
For 18 consecutive years, performance adjudged as EXCELLENT under MOU signed with GOI.
Strong financial position to finance our capacity expansion plan.
Today we produce 23,435 MW & follow
C O R P O R A
Vision
To be one of the worlds largest & Best Power Utility Powering Indias growth Purpose To make available reliable & Quality power in increasingly large quantities at competitive prices.
I
D E N T
I
T Y
T
E
Brand
Brand NTPC generates confidence.

Ventured in Hydro in spite having roots from Thermal; successfully.
This gets reflected in
IPO oversubscribed by 13.14 times.
Brand NTPC stands 2nd Largest in terms of market capitalization in India.
Entrepreneurial Leadership
Leadership Development
LEADS (Leadership Assessment & Development System)

SMILE (Strategic Management Initiative in Leadership Effectiveness)
E X
Best of class practices followed for Power Plant Operation
E
C U T I
Power Plant Maintenance

Project Execution ( Errection & Commissioning)
In Operation & Maintenance > 90% Plant Availability > 88% Plant Load factor
O
N
E X
E
C U T I
In Project Execution
Vindhyachal 34 Months Talchar 38 Months Simhadri 39 Months Singrauli 59 Months
O
N
E X
Project Completion Time
Errection Start
Boiler Light-Up
Grid Synchronization
35
E
C U T I
30
25
20
31 27 26.5 23
33 31.5 30 28
35 30
25
20
Time in Months
15 10
15 10
5 0
5 0 Boiler Light-Up NTPC,Ramagundam Japan Standard Grid Synchronization China Standard
O
N
Errection Start
NTPC,Simhadri
E
O P L E
People
Vision / Mission / Values 75.5% Job Satisfaction 80.3% Commitment 81.7%
Organizational Climate Survey, BODH II

The organizations that will truly excel in future will be the ones that discover how to tap peoples commitment and capacity to learn at all levels in the organizations.
Best of the Best Insights from Leading International & Indian Organizations The process of being the Best of the Best is indeed painful but is worth taking

NTPC

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Best of the Best Insights from Leading International & Indian Organizations

India 3rd Largest Economy by 2040

Developed India by 2020

Powering People's Progress

Powering People's Progress

Best of the Best -

Insights from leading International & Indian Organizations

S Chinmaya Roshni M. Mohit Yadav

Operation Maintenance Operation

Powering People's Progress

About 74% Companies Disappeared

1980 Fortune -100 List

Powering People's Progress

Powering People's Progress

Interviews with Academicians

Powering People's Progress

Interviews with Industry People

Powering People's Progress

Age Profile of Participants

DRDO GAIL HPCL NALCO

Batch Size 157 Total Requested - 245

Powering People's Progress

Corporate Identity Contributions

Entrepreneurial Leadership Execution

Pronounced as sep square

Powering People's Progress

By serving the purpose, the organization stands for 73%

Contributions Made to Stakeholders

Powering People's Progress

Contributions Made Technologically/Managerially

How can an organization make contribution?

By contributing to internal stakeholders

proper schedule development sanctity of schedules

a words to works movement

Powering People's Progress

Elements of a Culture of Execution

Putting an Execution environment in place is had, losing it is easy Larry Bossidy

Powering People's Progress

Top Level Leadership

A sustained focus on developing future leaders from inside

Leadership in Best of class organizations Envisioning 72% Entrepreneurial in approach 61%

Powering Peoples Progress

induction into the companys style of functioning without stifling creativity

providing opportunities for both managerial and specialized cadres of people

Powering People's Progress

Powering People's Progress

Quality Systems Structural Proactive-ness

The future lies in sensing & responding Jack Welch

Powering People's Progress

Powering People's Progress

THE NTPC SAGA

Powering People's Progress

Powering People's Progress

Powering People's Progress

Worlds 2nd Best & 6th Largest Power Utility

Turnover in excess of Rs. 25000 Cr

Profits in excess of Rs. 5800 Cr

Strong financial position to finance our capacity expansion plan.

Today we produce 23,435 MW & follow

Powering People's Progress

Powering People's Progress

Powering People's Progress

Powering People's Progress