LEARNING AND DEVELOPMENT SERVICES

Mukti Shah
Clinical Psychologist & Facilitator
Facilitation, Assessments, Content Development and Coaching

Contents
9. About Mukti & Contact Information 1. Mission and Values

8. Offerings-Media Quotes And Coaching

2. The Learning Experience

7. Offerings-Assessments

3. Clients

6. Offerings- Simulations

4. Offerings

5. Offerings- Facilitation & Testimonials

Live as if you were to die tomorrow. Learn as if you were to live forever. Mahatma Gandhi

Effective Learning Experience

I. Training Needs Analysis (TNA) - Identifying performance issue to be addressed and behavioral competencies to be developed using proven psychometric tools. Carrying out Gap Analysis to crystallize training interventions

II. Content Development -Building validity into learning design by factoring in business realities & company culture - Extensive customization to offer tailor-made learning solutions

Learning Experience
III. Training Delivery IV. Measurement of Learning Effectiveness -Comprehensive competency based pre and post intervention analysis

-Classroom and outdoor

-1 on 1 / small groups or large format -Based on experiential, discovery learning principles -Emphasis on behavioral change

Clients
Abbot Healthcare Ltd. Aircel India Ltd Amway India Ltd. Allahabad Bank AToS Bank of India Birla Sun Life Insurance Ltd. Fermenta Biotech Ltd. Godrej and Boyce Hindustan Coca Cola Beverages Pvt. Ltd. Hindustan Petroleum Corporation Ltd. Hindustan Times Kodak India Ltd. LnT Infotech Ltd. Met Life Insurance Ltd. Nestle India Ltd. Orchid Pharmaceuticals Reliance Communications Ltd. Reliance Capital Asset Management Reassurance Group of America Rhodia Group Sodexo India Sun Pharmaceuticals Ltd. Videocon Industries Ltd

Offerings
Facilitation

Coaching

Simulations

Core Offerings
SME for Media Quotes Content Development Assessments

Offerings- Facilitation
Team Building, Interpersonal Skills, Conflict Management, Assertiveness, Influencing Skills, Collaboration

Entrepreneur Development Programme, Achievement Motivation

Leadership, Emotional Intelligence, Facilitation Skills for Managers, Power of Probing

Time Management, Goal Setting, Stress Management, Couple Enrichment, Creativity and Decision Making

Communication Skills, Presentation Skills, E-mail Etiquette, Meeting and Con Call etiquette, Customer Service Excellence

Some Testimonials
Dear Sir, I would like to thank you & team L&D for organising a great learning session . Very interesting topics were discussed, definitely learned so many new things and must appreciate Ms. Mukti Shah the facilitator in making this learning an interesting one. The participation of all the participants was an indicator regarding the quality of the programme. Would like to say that the way entire session went on was amazing (without any single slide of PPT).I am confident that I will be successfully passing on all the learning among our team at site.... Shaikh Farooq Manager Hospitality- FS Operations - South Sodexo India On-Site Service Solutions

Hello Mam, I'm Kunal. Did the Achievement Motivation Training under you in HP Nigdi. The training which was crafted by you was one of the most amazing training sessions Ive attended. Even Nigdi is not the same after that. You had shared with me that the kind of person I was. And what you told me was the exact truth. As for the creative streak, I've been blogging and have already won numerous awards. Got shortlisted for the BBC short story awards as well. It is about not settling for average and taking risks, what we discussed during the programme. Warm Regards, Kunal Mathur Officer-I&C Hindustan Petroleum Corporation Ltd

Offerings- Simulations
Ritis Murder Games is a 6 year old company based out of Bangalore and represented by Mukti Shah in Maharashtra is the only one to run original murder mysteries in South East Asia. Simulations Include:
Murder Mystery Trail Closed Door Mysteries Total War Strategy Game Town Building The Apprentice TeamBuilding Game

Participants
Interrogate suspects Match fingerprints Do fun teamwork challenges Put together a case

Offerings- Assessments
Certified Extended DISC Advanced Administrator (CEDAA) FIRO-B, 16 PF, Thematic Apperception Test, etc.

Finally, assessments that provide results for behavioral change, not just analysis reports. Extended DISC assessments are pragmatic, concise and easy-to-use. They provide a practical model that improves individual, team and organizational performance.
Dr. Marshall Goldsmith -Author of MOJO and What Got You Here Wont Get You There One of the Worlds Top Consultants, HR Magazine, Rated Top 5 Executive Coaches, Forbes Rated Top 10 Consultant

Tap Into The Power Of Knowing What Matters To Your People

Leadership Reports
Coaching Report Feed-Forward Reports Organizational Thermometer

Recruitment
Administrative Customer Service IT Management Sales Job Comparison Trainer

Team Profiling
Work Pair Analysis

Other Profiles
Personal Analysis Report Couples Report Student Report

Offerings- Coaching
My coaching approach springs from a scientific background in psychology and deep interest in mindfulness practices. Sessions are free from jargon and address behavioural and inter personal challenges only and often require the coachee to lean into discomfort. The process is scientific, emotionally challenging and at the end rewarding.

"Let us not look back in anger or forward in fear, but around in awareness. -James Thurber

Offerings- Media Quotes

Available for quotes as a behavioural expert, clinical psychologist and facilitator. Areas where quotes can be sought: Facilitation, Attrition, Leadership, Entrepreneurship, Conflict Management, Anger Management, Work place relationships, Stress, Emotional Intelligence, Assertiveness, Spirituality, Psychometric Assessments, Team Development, Motivation, Employee Engagement

View Article on workplace relationships as quoted in Bangalore Mirror: http://www.bangaloremirr or.com/index.aspx?Page=ar ticle&sectname=Wellness% 20%20You&sectid=74&con tentid=2010101220101012 191803160e943386d

About Mukti Shah

Mukti is a clinical psychologist and facilitator. Her area of expertise is in holistic development of human potential and inter and intra personal processes. She is trained in Rational Emotive Behaviour Therapy and graphology. She is certified in Entrepreneurial Development and Achievement Motivation from NIESBUD. She is also an advanced practioner of the Extended DISC assessment (CEDAA). She conducts workshops on Achievement Motivation, Communication Skills, Influencing Skills, Assertiveness and interpersonal skills, Emotional Intelligence, Stress Management, Leadership, Team Building, Goal setting and Time management, Customer Service Excellence, etc. Some of her research work includes:
1. Shah.M.D & Thingujam, N. K. S. (2008) Perceived Emotional Intelligence and ways of coping among students. Journal of Indian Association of Applied Psychology, 34, 8391. Roeser, R.W., Rao, M.A., Shah, M., Hastak, Y., Gonsalves, A. & Berry, R. (2006, March). A return to the varieties of religious experience: Research notes from India. Paper presented as part of a symposium Theoretical issues in the study of adolescent spiritual development at the biennial meeting of the Society for Research on Adolescence, San Francisco. Manasawala, S.A., Shah, M. D., Abhyankar, S. (2003). Locus of control and anger expression among young adults. Paper presented at the 5th national conference of the Indian Association of Human Behaviour (IAHB) on Aggression, Violence and Terrorism, December 2003.

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Contact Information
Address: 202, Suvidhi, Plot No. 154, Bangur Nagar,
Goregaon West, Mumbai-90

Phone Number: +91 9923102024 E-mail: muktishah1@gmail.com Blog: www.allaboutfacilitation.blogspot.in