Part 02 Foundations of Information Systems

Third Year Information Technology

MANAGEMENT INFORMATION SYSTEM

Tushar B Kute,
Department of Information Technology, Sandip Institute of Technology and Research Centre, Nashik http://www.tusharkute.com

AN IS FRAMEWORK FOR BUSINESS PROFESSIONALS

WHAT IS AN INFORMATION SYSTEM?

Control of System Performance

Input of Data Resources

Processing Data

Output of Information Products

Storage of Data Resources

WHAT IS A SYSTEM?
Environment

Feedback Signals Control Signals

Feedback Signals

Control by Management

Control Signals

Input of Raw Materials System Boundary

Manufacturing Process

Output of Finished Products

Other Systems

COMPONENTS OF AN INFORMATION SYSTEM

DATA VERSUS INFORMATION

Monthly Sales Report for West Region

Sales Rep: Charles Mann Emp No. 79154 Item Qty Sold Price
TM Shoes 1200 $100

ATTRIBUTES OF INFORMATION QUALITY

LOGICAL DATA ELEMENTS

Name Field

Payroll Record

Payroll File

Personnel Database

MAJOR ROLES OF INFORMATION SYSTEMS

Support of Strategic Advantage Support of Managerial Decision Making

Support of Business Operations

HISTORY OF THE ROLE OF INFORMATION SYSTEMS

1950-1960 Data Processing 1960-1970 Management Reporting 1970-1980 1980-1990 1990-2000 Electronic Commerce

Decision Support

Strategic & End User

Electronic Data Processing - TPS

Management Information Systems

Decision Support Systems - Ad hoc Reports

End User Computing Exec Info Sys Expert Systems SIS

Electronic Business & Commerce -Internetworked E-Business & Commerce

NEED OF INFORMATION SYSTEMS Utilization of large quantity of data and information. Decision Support Data and information Information flexibility Information Security Information Sharing Smooth running of operations

OBJECTIVES OF INFORMATION SYSTEM Information should be accurate, timely, right, right format, right people and to filter unwanted and unnecessary information. SMART Ratio: Specific, Measurable, Agreed, Realistic, and Time Specific. Judging the performance of the system.

COMPUTER-BASED INFORMATION SYSTEMS

Computer-based information system (CBIS)

A

single set of hardware, software, databases, telecommunications, people, and procedures that are configured to collect, manipulate, store, and process data into information a companys payroll systems, order entry system, and inventory control systems

Examples:

THE COMPONENTS OF A COMPUTER-BASED INFORMATION SYSTEM

TYPES OF INFORMATION SYSTEMS

Information Systems

Operations Support Systems

Management Support Systems

Transaction Processing Systems

Process Control Systems

Enterprise Collaboration Systems

Management Information Systems

Decision Support Systems

Executive Information Systems

OTHER CATEGORIES OF INFORMATION SYSTEMS

Expert Systems

Knowledge Management Systems

Functional Business Systems Strategic Information Systems Cross-Functional Information Systems

THE INFORMATION SYSTEMS DEVELOPMENT PROCESS

MANAGEMENT CHALLENGES OF THE E-BUSINESS ENTERPRISE

Business Strategies Business Processes Business Needs

IS Human Resources IS Development

IT Infrastructure IS Performance

Customer Relationships Business Partners Suppliers

Business Customers

Organization Structure and Culture User Acceptance

Ethical Considerations Potential Risks? Potential Laws? Possible Responses?

REFERENCE
O'Brien James , "Management Information Systems , 7th Edition, Tata McGraw-Hill Publishing Company Limited , , .