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Employability
K. Pandia Rajan
Managing Director
Ma Foi Management Consultants Ltd.
Employability
• Knowledge?
– Understanding gained through experience or study
• Skills?
– Proficiency gained through experience or study
• Ability?
– Quality of being able to do something
Definition of Employability
Wrong notion :
• Qualification = Employability
What it entails :
• Qualification = 40%
• Skill = 30%
• Attitude = 30%
Wheel of Migration
Migration of
Products / Services
Public administration
Financial services
shortages by area and sector
Business services
Wholesale, retail
Manufacturing
Other services
Construction
Education
Increasing severity
TOTAL
Managers/senior administrative
Professional
Associate Professional
Clerical/secretarial
Craft and skilled
Personal service
Sales
Operative and assembly
Other manual occupations
Offshoring
Location
Ireland Australia
attractiveness
Singapore UK
High
– Infrastructure India
• Communications
• Other basic infrastructure China
– Country risks/FDI Philippines
Low
incentives
Mexico
• Attractive incentives
• Political environment
• Time zone attractiveness Low High
People attractiveness
– Type of skills
– Quality
Source: McKinsey & Co – English language
– Cost
World-wide Opportunity in Low-
End Services
Opportunities Description 1998 2010 CAGR
Customer Interaction Services Call centers-Helpdesk, 6.5 33.0 19.5%
Telemarketing, Sales support
Finance & Accounting Data Entry, Claims Processing, 1.5 15.0 28.8%
Payroll Processing, Receivables
Animation and simulation services E.g. simulation of new designs for cars, - 2.0 N/A
engines, etc.
10 Across 9
Ind
8 Seg=2.89%
% 6.43
6
4.75
4 3.18
2 1.9 2.08
1.12 1.21
0 0.16
Communication
Manufacturing
Mining
IT/ITES
Retail
Other Services
Construction
BFSI
Energy
& transport
MEI : Industry Leaders
Overall MEI
18
Across 9 16.15
16 Ind
14 Seg=2.95%
12
10.67
10
%
8
6
4 3.92
2.59
2 1.03 1.17
2.14
0.48
0 0
Communication
Manufacturing
Mining
IT/ITES
Retail
Other Services
Construction
BFSI
Energy
& transport
Employability GAP
Total Resource Pool
Employable Pool
• Outdated Curriculum
Gap • Education – Entry Barrier
• Quality of Education
• Skill levels
Who is hiring?
Companies Hiring Levels / Roles Sector Growth
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