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Presentation

on
Employability

K. Pandia Rajan
Managing Director
Ma Foi Management Consultants Ltd.
Employability

“To be employed is to be at risk;


to be employable is to be stable”
Quote by Peter Hawkins
Definition of Employability
• Employability?
– acquisition of attributes (knowledge, skills, and abilities)

• Knowledge?
– Understanding gained through experience or study

• Skills?
– Proficiency gained through experience or study

• Ability?
– Quality of being able to do something
Definition of Employability
Wrong notion :

• Qualification = Employability

• 48% of engineers from II tier Engg colleges do not get a job

What it entails :

• Qualification = 40%
• Skill = 30%
• Attitude = 30%
Wheel of Migration
Migration of
Products / Services

Migration of Migration of Capital


Business Processes
ns
t i o
i t u
Defense st
I n
Culture
Education Migration of Talent
Economy
Governance
Ten Flatteners of the World
#1 – 11/9/89 - The Fall of the Berlin Wall
#2 – 8/9/95 – Netscape IPO – Wakeup Call
#3 – Work Flow Software
#4 – Open-Sourcing
#5 – Outsourcing
#6 – Offshoring
#7 – Supply-Chaining
#8 – Insourcing
#9 – In-forming – Web Search
#10 – The Steroids – Digital, Mobile, Personal & Virtual

Source: ‘The World is Flat’ – Thomas Friedman


Skills
Shortages

Transport & communications


Distribution of skills

Public administration

Health & social work


Hotels, restaurants

Financial services
shortages by area and sector

Business services
Wholesale, retail
Manufacturing

Other services
Construction

Education
Increasing severity

TOTAL
Managers/senior administrative
Professional
Associate Professional
Clerical/secretarial
Craft and skilled
Personal service
Sales
Operative and assembly
Other manual occupations

Source: National Skills Task Force


Migration Trends
• Rumanian nurses to Western Europe • Peruvian nurses to Italy

• Australian nurses to the UK • Rumanian IT specialists to Western


Europe
• Polish Workers to Western Europe
• Swiss Engineers to South America
• Polish Accountants to the UK and and Asia
Sweden • Portuguese workers to Western
Europe
• Swedish Engineers to Germany
• Australian Teachers to the UK
• British Aviation Engineers to
Continental Europe • British Construction Engineers to the
Middle East
• German Aviation Engineers to France
• Indian IT specialists to the whole
world…..
Size of circle indicates quantity
of knowledge workers

Offshoring
Location
Ireland Australia
attractiveness
Singapore UK

High
– Infrastructure India
• Communications
• Other basic infrastructure China
– Country risks/FDI Philippines
Low

incentives
Mexico
• Attractive incentives
• Political environment
• Time zone attractiveness Low High

People attractiveness
– Type of skills
– Quality
Source: McKinsey & Co – English language
– Cost
World-wide Opportunity in Low-
End Services
Opportunities Description 1998 2010 CAGR
Customer Interaction Services Call centers-Helpdesk, 6.5 33.0 19.5%
Telemarketing, Sales support

Finance & Accounting Data Entry, Claims Processing, 1.5 15.0 28.8%
Payroll Processing, Receivables

HR Services Recruitment Processing, Payroll 0.2 44.0 80.9%


Processing

Website Design and Management N/A 0 3.0 -


Services

GIS Services N/A 0.4 2.0 19.3%

Translation & Transcription Medical Transcription, translation 0.3 1.0 14.1%


of foreign language documents

Total ($ billion) 8.9 98.0 30.1%

Source : Nasscom-McKinsey Report, Evalueserve Analysis


World-wide Opportunity in High-End
Services
Opportunities Description 1998 2010 CAGR
Equity, Financial, Insurance Research Equity Research, Accounting Reports. 0 1.0 -

Data Search, Integration & Management Analysis of data , modeling 0 18.0 -

Research and Information Services in Compensation Modeling and 0 1.0 N/A


Human Resources Benchmarking
Market Research, Competitive Intelligence Industry reports & data analysis - 1.0

Engineering & CAD/CAM ,plant designs. 0.4 5.0 29%


Design

Animation and simulation services E.g. simulation of new designs for cars, - 2.0 N/A
engines, etc.

Legal and paralegal content & Services - 1.0 N/A


Medical content and services Counselling, Remote Diagnosis etc. - 1.0 -
Remote Education Continuous medical education - 15.0 -
Network Consulting and Management N/A - 5.0 -
Services
Total ($ billion) - 50.0 -

Source : Nasscom-McKinsey Report, Evalueserve Analysis


Job Creation –
Predictions Based On MEtS Macro Model
INDUSTRY SECTORS JAN 2006 AUG 2006

BFSI (-)149,400 (-) 1,31,120

COMMUNICATION & (-) 25,350 10860


TRANSPORT

CONSTRUCTION 9790 8540

ENERGY 8420 19,620

IT & ITES 6,72,390 7,04,400


MANUFACTURING 17,530 23,000

MINING 16,150 (-) 7090

RETAIL 14,050 15,620

OTHER SERVICES 57,930 3,86,210


MEI by Industry Segments
14
Overall
12 MEI 11.91

10 Across 9
Ind
8 Seg=2.89%
% 6.43
6
4.75
4 3.18
2 1.9 2.08
1.12 1.21
0 0.16
Communication

Manufacturing

Mining
IT/ITES

Retail

Other Services
Construction
BFSI

Energy

& transport
MEI : Industry Leaders
Overall MEI
18
Across 9 16.15
16 Ind
14 Seg=2.95%
12
10.67
10
%
8
6
4 3.92
2.59
2 1.03 1.17
2.14
0.48
0 0
Communication

Manufacturing

Mining
IT/ITES

Retail

Other Services
Construction
BFSI

Energy

& transport
Employability GAP
Total Resource Pool

Employable Pool

• War for talent – Not due to Employed


Shortage Gap

• Outdated Curriculum
Gap • Education – Entry Barrier
• Quality of Education
• Skill levels
Who is hiring?
Companies Hiring Levels / Roles Sector Growth

IT Software Engineers Very High


BPO Call Agents and Data Processing Executives Very High
Insurance Lead Generating and Referring Executives Very High
Radio Radio Jockeys Very High
Financial Services Advisors and Sales Executives High
Consumer Goods Tele Support, Sales Executives High
Healthcare Doctors High
Engineers for the factory, design department, servicing and
Manufacturing fault repair and sales High
Construction Civil Engineers High
Airlines Flight Attendants, commercial staff High
Receptionists, Secretaries, Administration Executives,
Accountants, Website content development, system
General administration High
Fashion Fashion Designing Average
Required Skills
Skills needed to fill the gap :

• Self-reliance skills(Self-Promotion, Self-awareness,


networking)
• People Skills (Team working, Communication, Leadership)
• General Skills (Problem-solving, entrepreneurial, numeracy,
commitment)
• Specialist Skills (Specific occupational skills, Technical
Skills)
• Commercial Awareness
Ma Foi Academy
• Career Training division of Ma Foi
• A platform to enhance employability
– Focusing on KASH
(Knowledge, Attitude, Skill and Habits) of
individual
• Targeted at fresher
– Matriculates
– Undergraduates
– Graduates
Enhancing Employability
• The Career Training business of Ma Foi provides clearly
focused industry-oriented training for freshers.
• Cover the actual skill sets looked for by the employers.
• Improve employability through the intensive training
program.
• Courses offered:
– CodeCraft - The Software training program
– WordCraft - The Call Center training program
– SalesCraft - The Sales training program
– RetailCraft – The Retail Sales training program
– IDCraft – The Instructional Design training program
– EnglishCraft – The English Language training program
– CareerCraft – The Job Preparatory program
Visit us at www.mafoiacademy.com
Ma Foi Academy
Training Approach for Institutions
• GEM
– Group Learning
– E – learning
• Etude – LMS
– Mentoring (for retail and institutional offerings)
Need of the Hour
Constant learning
Continuous upgradation of skills
Personality training

“The only thing that is constant in this world is


change”
Profile of Ma Foi
• Grown to be the largest HR service provider in India.
• Group company of Vedior N.V., the World’s Leading Specialist
Staffing Major with a turnover of Euro 6.85 Billion in 2005.
• Revenue grew to Rs. 2180 million (2005) as against Rs. 1220 million
(2004) reflecting a CAGR of 75% over the last 14 years.
• Worked for over 194 Fortune 500 organizations.
• Globally present in 9 countries through 92 offices – India, UAE, UK,
Singapore, Sri Lanka, Malaysia, Oman and USA.
• 970 core staff + 26598 on deputation.
• 1,12,510 placed in 31 countries, incl. 741 in GM and above levels.
• Value / Process driven - ISO 9001:2000 Certification obtained from
TUV.
Ma Foi India Presence

Jammu 82 65 Offices
48 in 49
Ludhiana Kangra
Dehra Dun Locations
Chandigarh (2)
New Delhi (3)
Agra Allahabad (2) Guwahati
Lucknow(2)
Jaipur (2)
Patna
Gwalior
Siliguri
Jamshedpur
Ahmedabad Bhopal
Baroda Indore
Kolkata(3)
Surat
Nagpur Raipur Bhubaneshwar(2)
Mumbai (2) Nashik
Pune (4) Aurangabad
Hyderabad Vizag(2) Overseas Presence – 10
(2) Offices
Goa Vijayawada (UAE, UK, Singapore, Sri
Warangal
Bangalore (3) Tirupathi Lanka, Malaysia(3), Oman,
Mangalore (2) Chennai(5)
Hosur` Pondicherry (2) Abu Dhabi and USA)
Mysore Mayiladuthurai
Coimbatore
Trichy (2)
Cochin(2)
Madurai
Trivandrum (2)
Ma Foi Group Companies
• Ma Foi Management Consultants Ltd. (HQ India)
• Ma Foi Management Consultants FZ LLC, Dubai
• Ma Foi Consultants Europe Ltd., London
• Ma Foi Management Consultants Asia Pacific Pte Ltd., Singapore
• Ma Foi Management Consultants Lanka (Private) Ltd., Colombo
• Ma Foi Malaysia Sdn Bhd, Kuala Lumpur
• Ma Foi & Partners , Muscat, Sultanate of Oman
• Ma Foi Management Consultants LLC, Abu Dhabi
• Ma Foi Consultants USA Inc.

– Ma Foi Consulting Solutions Ltd., India


– Ma Foi Global Search Services Ltd., India
– Agensi Pekerjaan Select Appointments Sdn Bhd, KL
– Minvesta Infotech Limited, India
Ma Foi Service Offerings
MA FOI MANAGEMENT MA FOI CONSULTING
CONSULTANTS LTD SOLUTIONS LTD
• Permanent Staffing • HR Consulting
• Flexi Staffing • HR Outsourcing
• Assessment
• HR Automation
• Vendor Mgmt Services
• Ma Foi Academy
Career Training MA FOI GLOBAL SEARCH
• IT / ITES
• Retail / Sales SERVICES LTD
• Technical Publishing
• Executive Search
• Instructional Design
• GEM • Interim Management
• CareerCraft • HR Statistical Research

MINVESTA INFOTECH AGENSI PEKERJAAN SELECT APPOINTMENTS


LTD. SDN BHD
• Products •Executive Search
• Projects •Permanent Staffing
• Services •Flexi Staffing
Thank you

Visit us @ www.mafoi.com

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