Documenti di Didattica
Documenti di Professioni
Documenti di Cultura
Difficult and time consuming process Action is valued over research Incorrect assumptions Lack of support
Diagnostic needs Focuses on the factors that lead to effective performance and prevent performance problems rather than existing problems Analytic needs Identify new, better ways to perform tasks These needs are generally discovered by intuition, insight or expert consideration Compliance needs Mandated by law
Organizational Analysis
An organizational analysis should identify Organizational goals Organizational Resources Organizational climate Environmental constraints
Task Analysis
A systematic collection of data about a specific job or group of jobs to determine what an employee should be taught to achieve optimal performance
Sources of data
Job descriptions Job specifications Performance standards Perform the job Observe job work sampling Review literature concerning the job Ask questions about the job Training committees and conferences Analysis of operating problems
Identify the task Describe what should be done in the task Describe what is actually done in the task
Five methods for task identification Stimulus response feedback Time sampling Critical incident technique Job Inventories Job Duty task method Describe KSAOs needed to perform the job Identify areas that can benefit from training Prioritize areas that can benefit from training
Individual Analysis
Performance data or appraisals Observation work sampling Interviews Questionnaires Tests Attitude surveys Critical incidents Assessment centers Coaching
Summary Person Analysis A global analysis; it is an overall evaluation of an individual employees performance, a classification of an individual as a successful versus unsuccessful performer
Diagnostic Person analysis Determine why results of individual employees behaviour occur
Internal factors
External factors
Motivational deficiency
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