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Soap Fact
Soap is the major consumable FMCG product in the Indian market as well as the international market . Penetration of toilet soaps is high at 88.6%. However per capita consumption levels remain low India's per capita consumption of soap at 460 gms per annum is lower than that of Brazil at 1,100 gms per annum. 80% of the raw materials used in soap are oils. Since animal fats are banned in India, Indian soap manufacturers are forced to use vegetable fats and hence settle for a poorer quality of soap. Soaps are available in 5 million retail outlets in India, 3.75 m of which are in the rural areas. Therefore availability of these products is not a problem. 75% of India's population is in the rural areas; hence about 50% of the soaps are sold in the rural markets.
Types of Soaps
Beauty Soap
Antiseptic Soap
Medicated Soap
Problem Formulation
The Indian soap market is ruled by three major giants; Hindustan Unilever Limited, Godrej and Nirma. These three companies alone account for 88% of the total market share in India. H.U.L. with its brands like Lux and Lifebuoy has dominated the Indian lather industry since the last few decades. and thus it is enjoying a kind of monopoly in such competitive market. To understand the consumer behavior regarding Soap and to come up with some effective strategies for the other weaker players in order to help them and to create a healthy competitive market.
Methodology
Sampling method:- Stratified(60 samples) Dependent Variables:Consumption of Soap INDEPENDENT VARIABLE: price Quantity Quality Availability of product Sales Promotion
Data Analysis
Which kind of soap do you use?
Soap
30
30
25 20 15 10 8 Soap 22
5
0 Beauty Antiseptic Ayurvedic
11
3
1
Antiseptic Soap
1 0
Ayurvedic Soap
20
15 10 5 0 11 12
8
2
Preference
Mediam 3 T.V
newspaper Magazine
Word of mouth
Other
19 14
Changes
5
0 High Optimum
1
Low
33
25
30
25 20 15 10 5 0
Satisfaction
12
Changes
If your brand soap is not available then will you go for another brand?
Brand Switch
60 50 40 30 20 10
52
Brand Switch 8
0
Yes No
Gender?
Gender
50 45 40 35 30 25 20 15 10 5 0 47
Gender 13
Male
Female
Location?
Location
20 20 20
20 18 16 14 12 10 8 6 4 2 0
LIG HIG MIG
Location
Age?
Age
25 25 20 15 10 5 0 Below 15 15-30 30-50 Above 50 2 12 21
Age
Conclusion.
Most of the higher class consumers use Pears, Dove etc type of soap which has higher price in comparison with other brand soap. Middle class consumers prefer Lux, Dettol, and Hamam etc which is Optimum level of price. Low level class mostly uses Medimex, Lifebuoy etc which is price around Rs.10-20/-. Any class of consumer chooses their soap according to their suitability. Many consumer uses according to doctors advice. Consumers also purchase branded soap because their favorite celebrity represents the product. People aware about the product from the median like T.V., Newspapers, Magazines, Word of mouth People satisfied with their product so they use it for long duration; if they are not satisfied with the particular product then they want changes like Fragnance, Packaging, Quality, Price etc.
Findings.
Market share of HUL is found to be highest. In order to expand their business other weaker brands(ITC,GODREJ,P&G) should more concentrate on their promotional strategies. They should come up with new pricing strategies in order to make the market healthy & competitive for the existing players. They should develope their product (R&D) to gain more business.