PRESENTATION ON MIS ON

Submitted to Mrs. Amruta Submitted by:- Bhavini Parmar (32) -Bhavita Golani (12)

OBJECTIVES
To gain an insight on the information system that is practiced at ICICI bank. Better relate to our theoretical knowledge Better understanding of a renowned company which uses MIS extensively & forms a part of its core activities. Gain knowledge on the different types of MIS used in various departments

INTRODUCTION
DEFINITION: A management information system (MIS) is. An integrated user machine system For providing information To support operations, management, analysis and decision making functions in an Organization

SYSTEM UTILIZES..
Computer hardware & software Manual procedures Models for analysis, planning, control & decision making A database

The development & management of information tools assist executives & the general workforce in performing any tasks related to the processing of information. MIS & business systems are especially useful in the collation of business data and the production of reports to be used as tools for decision making.

EXAMPLE OF MIS IN BANKING SECTOR

Online bill pay at a bank also qualifies as a management information system- when a bill is scheduled to be paid, the user has provided information for the system to act against. The MIS then processes the processes the payment when the due date approaches. The automated action taken by the online system is to pay bill as requested. Since the bills within an online bill pay system can be scheduled to be automatically paid month after month, the user is not required to provide further information. Many times, the bill pay system will also produce an email for the user to let him know that the action has occurred and what the outcome of the action was.

INFORMATION SYSTEM IN ICICI BANK

MIS

creates an evolution in the whole world in every business and so in banking system. Now in ICICI bank with the help of IS the daily transactions are recorded in branch computers and these branch computers are then connected to the main head office server so in this way they keep their daily process update on daily basis.

CONT.

As time is money, and due to IS ICICI bank make thousands of transactions per day. In fact, IS makes whole process much more quick, simple and reliable. Due to IS employees can easily connect with other branches, customer service get improved, online banki8ng emerged and lot of other benefits.

ORGANIZATION COMPUTING RESOURCES

Software resources:- following softwares are used for the functioning of IS; Application software -Microsoft Office -NOD32 Anti-Virus -Adobe Reader System Software -Operating system (windows xp and linux) -Windows 2003 server for mainframes

HARDWARE RESOURCES
-Personal computers -Canon document scanners -Hp printers -Networking cards -Currency counter -Coin counters -Digital scanners -DELL mainframes

TRANSACTION PROCESSING SYSTEM

A TPS is a type of IS. TPSs collect, store, modify, and retrieve the transactions of an organization. A transaction is an event that generates or modifies data that is eventually stored in an IS. From technical perspective, a TPS monitors transaction programs, a special kind of programs. The essence of transaction program is that it manages data that must be left in a consistent state.

TPS IN ICICI BANK

Effective TPS is working in ICICI Bank that offer enterprise the means to rapidly process transactions to ensure the smooth flow of data and the progression of processes throughout the enterprise.

PAYROLL TPS
Employe e Data PAYROLL TPS Chec k Passe s by Mana ger Check issued to employe e Payroll Master File (HUB)

Managem ent Reports

General Ledger

General ledger

CUSTOMER IDENTIFICATION

INPUT (ID #)

VIRSES HUB

NADRA (customer identification)

MANAGEME NT

EMPLOYEES RECORD
EMPLOY EE JOB LOGIN BIOMETRIC DEVICE AND LN HUB

EMPLOYE E JOB LOGOUT

REAL TIME BANKING

NEW TRANSACT IONS, UPDATES

LN

UPDATE S

HUB

ONLINE COMPLAINS
CUSTOME R QUERIES

CUSTOMER SERVICE TPS

IDENTIFY PROBLEM

SEND TO CONCERN ED DEPARTM ENT

ADVICES

ACCOUNT ALERT

MANAGE MENT

HUB

ADVICES SEND TO CUSTOMER

ACCOUNT OPENING
VIRSES

APPLI CANT

IDENTIFICATION

CUSTOMER SERVICE TPS

NEW A/C OPENE D

A/C DEPAR TMENT

HUB

ONLINE ACTIVITY
CUSTOM ER
CUSTOMER SERVICE TPS

A/C Dept.

HUB

FUND TRANSFER RED TO CONCERN ED BRANCH

ATM CARD
VIRSES

APPLICA NT

IDENTIFICATIO N

CUSTOMER SERVICE TPS

NEW A/C OPENED

A/C Dept.

HUB

ATM ISSUED

RELATIONSHIP OF MIS WITH TPS

MIS reports and summarizes the organizations basic operations and these reports come from basic transition processing systems. In case of this organization the TPSs of ATM cards, payroll identification stc. Provide the basic information about the organizations activities. These activities are then summarized in the form of reports for the manager so that they san check whether the firm is working properly or not. If there are some flaws then they take control measures to fix those flaws.

Payroll File Master

PAYROLL TPS

Payroll data of employee

Customer master file

PAYROLL TPS

Customer Data

Customer Info Master file

PAYROLL TPS

Customer Data

MIS

Report s

SUMMARY & CONCLUSION

MIS has helped the bank in the following ways: Operational effectiveness, internal efficiency. Collaborative tools to help create, cultivate, and disseminate knowledge. Accessibility to data, information, & knowledge. A project management system based on complete project lifecycle.