Does hiring employees with good skills and education mean that the organization has done enough

to prosper? How easy is it to retain the talent? Is It the responsibility of a worker to make sure that he/she is spending enough time with his/her family? Is stress a good thing? Are conflicts good? Even if they occur frequently? Are pay masters always able to retain their top performers?

Improving quality of work life

Omar Shaikh

Introduction
Quality of work life refers to the level of happiness or dissatisfaction with one s career. Those who enjoy their careers are said to have a high quality of work. Those who are unhappy or whose needs are otherwise unfilled are said to have a low quality of work life.

 Human resource departments are involved with efforts to improve productivity through changes in employees relations. QWL means having good supervision, good working condition, good pay and benefits and an interesting, challenging and reward job

Concept of QWL
It started with surveys conducted at the University of Michigan between 1969 & 1973. QWL aims at developing satisfaction of employees needs. To increase employee engagement in both emotional and intellectual way.

 QWL activities ensures fair compensation and security for workers. QWL encourages interaction between the individuals and the organization and It enhances employees participation.

strategies for improving QWL

Work life balance such as child care facilities, flexible working hours etc. Employee security Equity Health promotion and wellness such as on site gym, annual health festivals, medical care etc Effective career guidance. Reward systems. Financial and non financial Job design Role of supervision and management

strategies for improving QWL

Flexible work schedule. Job rotation Opportunity for development Participative management Autonomous work group Job enlargement Job enrichment TND

Example
Rajesh Nair is one of the many employees of Federal Technologies, who are now able to spare more time for their families and personal commitments. Federal is a leading player in the software development industry, employing over 800 people across the nation. Due to the untiring efforts of the new CEO of the company, Rohan Saxena, the company has now been successful in creating a workerfriendly environment for its employees. One of the striking initiatives of Saxena towards this end is the introduction of a new concept called Flexible work option (FWO). This option, available to all the permanent employees of Federal, allows them to design a flexible work schedule for themselves. Accordingly, employees can now have a variable and customized work schedule that facilitates them to spend more time with their family members and to meet their personal needs