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Content
Employee / Employer relations Different approaches to employee relations: Collective bargaining Individual bargaining Employee participation and industrial democracy Role of trade unions and ACAS Principals of employment law
Why is it important?
Motivation Reputation : Potential customers, investor and staff Output Efficiency Profit levels
Salaries Vs Wages
Full time salaried workers tend to have more rights and job security than part time temporary workers
Works councils
These are forums where workers and management meet to discuss issues concerning work e.g. working conditions, pay, training Usually members are elected Often used where there are no trade unions
Employee shareholders
Where workers can gain shares in the company There are tax benefits Idea is by owning shares performance and motivation of the workforce increase
Team working
Teams are responsible for a specific part of the production process This can help increase motivation Team working is compatible with democratic leadership
Quality Circles
This is when groups of workers meet to talk about ways to improve quality of products Usually a group of 3-10 workers who meet for 1-2 hours 2-3 times a month These often provide imaginative solutions to business problems
Industrial Action
If negotiations break down Unions can: Work to rule :do the bare minimum Impose an overtime ban Strike and refuse to work altogether Picketing: ask other members not to enter Blacking: Refusing to deal with certain employees or suppliers because they have refused to participate in I.A Employers can operate a lockout and refuse workers entry or they can dismiss striking workers for breach of contract
ACAS
Arbitration is when employers agree to an independent referee to try to find common ground Advisory Conciliation and Arbitration Service (ACAS) has been available to help solve disputes In the 1980s and 1990s there have been an increasing number of single-union agreements where employers negotiate with only one union
Summary
Employee / Employer relations looks at the relationship between workers and the business Collective bargaining refers to the negotiation between employees and workforce representatives Individual bargaining where a single worker negotiates their working conditions and pay with management Employee participation and industrial democracy these aim to increase employee involvement in business decisions and can include quality circles Trade unions act to protect and improve the economic and working conditions for their members Acas looks at resolving disputes Employment laws regulate what a business is doing