Documenti di Didattica
Documenti di Professioni
Documenti di Cultura
KWAN 'JZU (3RD CENTURY BC), "When planning for a year, sow corn; when planning for a decade, plant trees; when planning for life, train and educate men". Where Do we head from here?
VISION
A Dream A panoramic view of where we are going Examples videos SRK / CEO Speaks ( N Murthy)
Examples Amway- Inspiring people to live better lives Henry Ford- a car in every garage
Vision Slogan
SIEMENS: Where technology touches lives DU PONT: Better things for better living through Chemistry HYUNDAI: Building a better world through innovative technology NOKIA: Connecting people XEROX: The document company IBM: Solutions for a small planet PHILIPS: Let's make things better BPL: Believe in the best Nike To bring innovation and inspiration to every athelete in the world Scotland Yard- To make London the safest major city in the world Mayo Clinic The best care for every patient every day
Infosys
Vision "We will be a globally respected corporation." Mission "To achieve our objectives in an environment of fairness, honesty, and courtesy towards our clients, employees, vendors and society at large." Values We believe that the softest pillow is a clear conscience. The values that drive us underscore our commitment to:
Client Value: To surpass client expectations consistently Leadership by Example: To set standards in our business and transactions and be an exemplar for the industry and ourselves Integrity and Transparency: To be ethical, sincere and open in all our transactions Fairness: To be objective and transaction-oriented, and thereby earn trust and respect Excellence: To strive relentlessly, constantly improve ourselves, our teams, our services and products to become the best
IIT Mumbai
Vision To be the fountainhead of new ideas and of innovators in technology and science Mission To create an ambience in which new ideas, research and scholarship flourish and from which the leaders and innovators of tomorrow emerge Objectives and Goals The Indian Institute of Technology, Bombay seeks to establish traditions which will foster creativity and growth of excellence. The institute has the following broad objectives : To provide the best possible educational facilities for training bright students for the
careers in technology and science.
To provide a creative atmosphere in which higher studies and research thrive both a amongst the students and the faculty. To organize a short intensive courses, conferences and seminars on current
technological developments which will be of benefit to the surrounding community.
To provide research and development consultancy which will promote contact with
and be of service to industries and to government and Civic Organizations.
Vision - Shortcomings
Vague and incomplete Not forward looking Too broad Bland and uninspiring Non distinctive Too reliant on superlatives
CATERPILLAR
Be the global leader in customer value
eBAY
Provide a global trading platform where practically anyone can trade practically anything
R a n k t h e m
Vodafone
To be the world's mobile communication leader enriching our customers' lives through the unique power of mobile communications.
GM
To be the world leader in transportation products and related services. We will earn our customers enthusiasm through continuous improvement driven by the integrity, teamwork, and innovation of GM people."
Mission
Mission statement portrays present business and purpose Mission Statement should be able to answer Who we are What we do and Why are we here
Some examples Blockbuster to help people transform their ordinary nights into blockbuster nights by being their complete source for movies and games. Wal-Mart - runs discounts stores- articulates its mission as We deliver value through low price to middle Americans 3M- Selling Adhesive Mission- We solve peoples problems by putting innovation to work for them
Modified Mission
Yahoo earlier stated its mission as to be the most essential global Internet service for consumers and businesses - With internet business reaching higher scales Such a statement was plain, open and does not connect the customers to its USP Modified to "Yahoo's mission," it reads, "is to connect people to their passions, their communities, and the world's knowledge - This gives a wider picture of Yahoos capabilities, solutions, reach and more than just surfing
Setting objectives
Measurable or quantifiable and should be time bound you cannot manage what you cannot measure....and what gets measured gets done
Bill Hewlett, co founder of Hewlett Packard
Press upon concrete questions for measuring performance How much What kind By when
Generic statements like Maximize profits/ Increased market share/ reduced cost .to be avoided while setting objectives
Setting objectives
Define stretched targets Using Balance score card method
Financial Objectives
Larger profit margins, annual increase in PAT by X % etc
Strategic Objectives
Winning X % market share, achieving lower overall costs than rivals etc
Setting objectives
Top bottom approach while setting objectives
Builds cohesion among the different strategies and objectives of the organization Unifies internal efforts to move the company in the chosen strategic path
Organizational Strategic and Financial objectives are divided among different divisions, business units functions, operations, individuals etc Team Effort
Conclusion
REFERENCES
Crafting and executing strategy - Thompson http://www.csrglobe.com/ http://www.youtube.com/watch?v=6C1qONJfXgo http://money.cnn.com/2007/02/01/technology/pluggedin_lashinsky_yahoo.fortune/index.htm http://csqa.info/vision_mission_goals_principles_values