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CASE- IHRM & SHRM

Prepared by: Ketan Vaghasiya Hiren Vaghela Jatin Patel

Brunt Hotels
Chains of hotels (60) in UK New venture in France

10 years plan is to own 300 hotels across Europe

Key Priorities
1. Cultural identification 2. Recruitment & selection PCN???? Training for language & culture for PCN PCN with French country experience Flexible to move around different countries HCN???? Time is constraint Control & synergy Combination??? ?( In Marketing & Operations)

PCN/HCN Combination Advantages


Advantage of PCN - Organizational control & co-ordination is maintained & facilitated - Assure that subsidiary will comply with company objective & policies.

Advantages of HCN - Language & other barrier eliminated - Hiring cost are reduced - Government policy may dictate hiring of HCN
Advantages of combination - As of both HCN/PCN Disadvantage: Conflict may arise, salary equality is required

Recruitment Advertisement

Brunt Hotels
Post: General manager Salary: 45,000 to 65,000 Euros/year (Negotiable) Location: Paris, Lyon, Strasbourg & other in France

Job description ( Area of responsibility) Operation: Efficient operation, Cost control of all department, Maintain Standards of quality, service & innovation Job Specification Skill sets: Excellent verbal & written communication in English Conflict handling & stress management Knowledge of French language will be given more priority Qualification: Graduate with hotel management & MBA 8 years of experience in management out of which at least 3 years of experience as a senior manager

Compensation package
Strategic flexible model
Core Customize Choice

Core Cash Basic Performance based Work challenges

Customize Base/bonus mix Stock option Benefit choice Flexible schedule

Choice Stock purchase Tax deferral

Selection process
[1] Screening of the candidates application documents: - By two person

[2] Reference Check ( 2 person )


[3] Panel interview: (Structured) : (By HR, Operation & marketing persons) - Knowledge & skill Checking of Stress level [4] Simulated group exercise: By 2 moderator for behavior analysis [5] Testing procedures:

- Self-oriented dimension(Psychometric tests- Big 5, 16 PF)


- Perceptual dimension ( behavior testing, superior feedback) - Cultural toughness dimension( comparison of the two countries culture)

Key Training Areas


Pre-departure training & on job training Culture training
Cultural assimilators Languages Sensitivity training Field experience

Skill development
-

Self dimension
Relational Perceptional

Expatriate support services in France


European relocation service

International removals: Special wrapping, packaging, planning, trouble free move by sea/air Domestic European removals Relocation: Orientation service

Home search
Utilities assistance service Departure assistance package Warehouse / storage Custom clearance Freight forwarding

Thank you

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